There are some eventualities that are not covered by any job description, as Tim Cadogan found out when he took the reins at GoFundMe in early March 2020 (you know the rest).

This week’s guest on Leadership Lessons, Cadogan told MT how he navigated the challenge of getting to know a new business and team remotely, at the same time as activity on the crowdfunding platform was spiking.

Now, under his leadership, GoFundMe is leaning into the latest technological wave in the service of one of its core aims.

“For nearly all of us, asking for help is psychologically difficult, emotionally difficult, and so we think through every little step in that journey. How can we make this more accessible? How can we make this feel better?”

We talked about the ways in which AI is making the platform more user-friendly, GoFundMe's current strategic priorities and a piece of advice that shifted his perspective.

Credits:

Presenter: Antonia Garrett Peel

Producer: Inga Marsden

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.

On the latest episode of The Debrief, MT’s editorial team discusses steps for rebuilding trust after a scandal and takes you into the heart of the dynamic pricing debate.

It has been a year and a half since the CBI was engulfed by a sexual misconduct scandal that brought the business group to the brink of collapse. And alongside the resultant financial challenges, the organisation has faced an uphill battle to re-engage members and re-establish trust. Ethics crises are so damaging because they “call into question the very foundations of trust”, says David Rodin, founder and chair of advisory firm Principia. We discuss his steps for rebuilding this, starting with identifying the root causes (hint: it is rarely just a case of a few bad apples).

Dynamic pricing has been catapulted into consumers’ consciousness in recent weeks, after Oasis fans reacted angrily to being charged, in some cases, more than double the advertised price for tickets to the band’s comeback tour. Ticketmaster is not the only business to have found itself at the sharp end of consumer sentiment – last year, Stonegate customers decried the pub group’s decision to raise prices during peak times.

Dynamic pricing is of course not new, but the increasing digitisation of operations means it is spreading to additional sectors. So, as companies consider the pros and cons, MT asked leaders and experts: how should businesses weigh up the potential reputational impact? We bring you a snapshot of the debate.

Links:

https://www.managementtoday.co.uk/rebuild-trust-scandal/culture/article/1888924

https://www.managementtoday.co.uk/businesses-weigh-reputational-risk-when-deciding-whether-introduce-dynamic-pricing/down-to-business/article/1889421

Credits:

Presenters: Claire Warren and Antonia Garrett Peel

Producer: Inga Marsden

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.

As waves of disruption reshape what the future of business is likely to look like, current and future leaders need to adapt their skills to embrace change. In this week's episode, three MT’s 35 Women Under 35 winners discuss how leaders can embrace change and grow their businesses.

Credits:

Presenter: Éilis Cronin

Producer: Inga Marsden

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.

On this week’s episode of The Debrief, MT’s editorial team discusses what we can expect from the economy in the next few years and research from EY suggesting that CEO confidence in the global outlook is fuelling M&A activity.

As political strategist James Carville famously drilled into Bill Clinton campaign staffers, “it’s the economy, stupid”. But after several years of successive disruptions, precisely which economic variables should we be watching most closely? Adam Gale enlisted the help of two economists – one micro and one macro – to answer this question. We take you through their analysis.

Median pay for a FTSE 100 CEO reached £4.19m in 2023, according to the High Pay Centre – that’s 120 times that of the median full-time worker. At the same time, new research, which looked at workforce dynamics in a number of advanced capitalist economies, has identified a trend of “dramatically declining exposure of top earners to bottom earners”. The potential implications of this growing segregation are multifaceted – but universally bleak, as we discuss.

Links:

https://www.managementtoday.co.uk/economy-know-watching-briefs-significant-piece-legislation/indepth/article/1886971

https://www.managementtoday.co.uk/research-ceo-confidence-drive-m-a-activity-despite-macroeconomic-uncertainties/indepth/article/1887287

https://www.managementtoday.co.uk/research-top-earners-increasingly-isolated-bottom-pay-hierarchy/indepth/article/1886849

Credits:

Presenters: Antonia Garrett Peel and Éilis Cronin

Producer: Til Owen

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.

Dame Stephanie Shirley has a fascinating – and difficult – story to tell. Aged just five, she was one of nearly 10,000 children who were sent to England on board the Kindertransport to escape the dangers posed by Nazi Germany.

It was a life defining moment that would equip Dame Stephanie with a resilience that would see her set up a successful software business, at a time when attitudes to women in the workplace were very different.

Ultimately, that business made millionaires of more than 70 co-owners and has enabled Dame Stephanie to set up several charities and not-for-profits in the autism and IT spheres.

She talks to Management Today about employee ownership, her tips for entrepreneurs and how to become an effective public speaker.

Credits:

Presenter: Claire Warren

Producer: Inga Marsden

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.

On this week's episode, we discuss how long investors are likely to wait for tech firms to turn a profit and the phenomenal rise of Chinese electric vehicle maker BYD.

Links:

https://www.managementtoday.co.uk/chinese-electric-vehicle-maker-byd-achieve-automotive-dominance/indepth/article/1886214

https://www.managementtoday.co.uk/just-long-will-investors-wait-tech-firms-spotify-turn-profit/indepth/article/1885927

Credits:

Presenters: Antonia Garrett Peel and Éilis Cronin

Producer: Inga Marsden

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.

All companies nowadays are digital companies, and therefore face an imperative to continually push technology-led transformation.

In this week’s episode, BT Business’s CEO Bas Burger discusses how to navigate the digital landscape and identify the tools that will generate value for your business.

Having landed his first CEO role at the age of 31, he also offers his advice for first-time leaders, including to surround yourself with people who are better than you at their particular job and always ask questions.

Credits:

Presenter: Antonia Garrett Peel

Producer: Inga Marsden

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.

On today’s episode, we discuss the impact of ‘gamification’ on the digital retail space, how to hit the right notes in your internal comms, and Deloitte’s advice for elevating technology conversations in the boardroom.

Links:

https://www.managementtoday.co.uk/shein-temu-tiktok-shop-chinese-e-commerce-platforms-existential-threat/indepth/article/1884882

https://www.managementtoday.co.uk/great-transformation-chiefs-know-internal-comms/indepth/article/1883084

https://www.managementtoday.co.uk/round-up-ai-quantum-readiness-value-boardroom-alliances/food-for-thought/article/1884746

Credits:

Presenters: Antonia Garrett Peel and Éilis Cronin

Producer: Inga Marsden

Artwork: David Robinson

Hosted on Acast. See acast.com/privacy for more information.