What goes into launching a brand-new manufacturing plant? A successful greenfield site is about more than finding the right space or getting the right equipment—you also have to pay attention to the people you’re hiring and the tone you’re setting as a leader.

In this episode, take a journey through the steps of a greenfield site with Daniel Knecht! Dan is the solar project director for NSG Group, one of the world’s largest glass manufacturers. In his role, he focuses on strategic projects to support the renewal energy market. In this story-filled episode, Dan talks about his unique experiences of launching a new plant for NSG, and shares insight other manufacturing leaders can use to build and support their teams, improve their behavior, and bring transformative change to their organization.

4:04 – While manufacturing requires many technical skills, it’s still all about people and connection

4:55 – If you’re a technically minded person, you might need to shift your behavior to form stronger connections and learn to lead through others

5:22 – At a new plant, choosing and building a new team is an important part of the process

6:13 – As a leader, you want to hire a team who can respectfully challenge you, not just people who think exactly like you

7:27 – Changing how you show up for your team starts with authenticity and vulnerability

9:45 – Show up for your team with action, not just words

10:23 – Even with a large team, you can form great connections through intention and curiosity

12:54 – At a new plant, it’s imperative to set the right tone

14:38 – Manage your emotions and use patience to navigate challenges and connect with your team

19:09 – How you show up in a moment of adversity says a lot about you as a leader

20:05 – You lead how you’re led, so be aware of behaviors you might have picked up from others

20:40 – Take responsibility for your role as a leader in your organization

21:53 – Hire the right people and invest in them

23:20 – You can’t successfully address every issue your team brings to you, but you can approach the issue with an open mind

24:14 – To get a better understanding of the pulse of your floor, create a safe space for your team

Connect with Daniel Knecht

Find him on LinkedIn

Learn more about NSG

In manufacturing, retention and recruitment are two of the biggest challenges. To attract great talent and keep your best team members, you need to set yourself apart from the competition—and you can start by improving your response times!

In this episode, join guest Jay Baer for a deep-dive into the tools and procedures you need to improve efficiency, strengthen your communications, and bridge the “uncertainty gap” in your organization.

Jay Baer is a researcher and advisor specializing in business growth and customer experience. He’s also a seventh-generation entrepreneur, the author of seven bestselling books, the creator of six multi-million dollar companies, and a popular tequila influencer and educator.

3:50 – There is a correlation between responsiveness and revenue

5:34 – People care about their time more than ever, which is why it’s important to respect the time of others

6:11 – Creating an efficient recruitment process is one way to be respectful of other’s time

7:43 – With a faster recruitment process, you won’t miss out on great talent

10:32 – Having an efficient system for replying and following-up cuts down on team anxiety and improves your culture

11:52 – You don’t always have to have the answer right away, but you can improve your relationships by giving a response

14:31 – As a leader, being responsive builds trust and helps you form better relationships within your organization

15:08 – Through responsiveness and strong communications, you can bridge the Uncertainty Gap

17:27 – People are trained to want more details and information

20:07 – Responsiveness should be a company policy, not an individual choice

21:40 – Find ways to continuously improve

23:57 – Customers will often go with the person who responds first, regardless of price

Connect with Jay Baer

Visit his website

Learn more about The Time to Win

Subscribe to his newsletter

Thanks for Listening!

Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.

Results matters! Whether you’re looking at safety, quality, or productivity, you and your team want to know how you’re performing. But when it comes to people, it can be difficult to measure your return on investment.

In this episode, guest Martin Low walks us through the best strategies for measuring your team, plus shares great insights on why people matter most in your organization. Martin is the founder and CEO of On Plane Consulting, where he helps organizations transform and improve by building and leveraging their people capabilities. He also has over 20 years of human resources experiences at companies like Amazon and Blue Apron, and brings great insights on how to measure your team, clarify your processes, and create a culture where everyone shows up at their best.

3:23 – You can’t measure people in the same way you measure inventory, cash flow or other main areas of your organization

6:31 – If you don’t invest in your people, it leads to issues like high turnover and halted productivity

7:36 – If you don’t have a baseline, you can’t measure

8:45 – If someone on your team is underperforming, use curiosity to find the cause

8:52 – Establish a baseline for what good looks like within your team or organization

9:45 – If someone on your team has higher rates than others, study their process and see how you can implement their methods for your whole team

11:50 – When results don’t meet expectations, approach the issue with curiosity instead of judgement

14:08 – With clearer processes, your team can improve and your organization can reduce turnover

14:24 – As a leader, you should make your expectations clear and hold others accountable

15:33 – With clarity, your team members find more agency and can improve the way they show up

17:31 – Create a process where you and your team can use your energy in a productive way, instead of just trying to survive the day

19:37 – Surveying your team is a strategy for assuring everyone is aligned and understands your processes, values, mission, and goals

22:52 – With a survey, leadership can find solutions directly from their team on the floor

24:18 – Most people show up wanting to do a good job, and clear processes can help them improve how they show up

Connect with Martin Low

Learn more about On Plane Consulting

Contact On Plane Consulting at hello@onplane.com

Contact Martin at martin@onplay.com