Episodios

  • 158 Improving Manufacturing Retention Through Purpose, Optimism, and Better Relationships with Kathy Miller
    Dec 10 2025

    Welcome back to previous guest Kathy Miller! Kathy is a member of the Women in Manufacturing Hall of Fame and has held leadership roles at General Motors, Delphi, and Rolls-Royce. She is also the co-author of Steel Toes and Stilettos and the author of a new book, MORE Is Better, which introduces practical frameworks for frontline plant leaders. She's an expert in blending academic research with real-word stories, and it's always great to hear her insights!


    In this episode, Kathy draws on both her manufacturing experience and her master's degree in applied positive psychology to discuss the pressure and demands faced by modern manufacturing leaders. She also shares practical tools and frameworks today's leaders can use in their own plants to strengthen culture, boost engagement, and drive operational excellence without adding any extra layers of complexity.


    1:22 – Representation and diversity strengthens manufacturing culture
    3:02 – Positive psychology research is a valuable tool for frontline supervisors, plant managers, and shop floor leadership teams
    5:03 – Strengthen manufacturing relationships through creative safety leadership and by supporting accountability without blame
    7:22 – Authenticity improves team engagement and manufacturing retention, especially in high-stress environments
    08:20 - Transitioning teams from command-and-control to inclusive lean leadership is essential for creating a continuous improvement culture
    12:36 - Helping employees find meaning boosts employee engagement and manufacturing retention.
    15:56 – Putting curiosity over compliances helps leaders avoid punitive approaches and improves performance conversations on the floor
    21:15 – Creating psychological safety encourages employees to speak up early, which fuels continuous improvement culture and operational excellence
    22:56 - Finding a balance between realistic optimism and toxic positivity is essential for credible manufacturing communication and decision-making
    24:41 – Relationships are the core foundation of manufacturing teamwork
    26:22 – Your mindset shapes manufacturing relationships and every interaction on the plant floor
    28:37 – Active listening is one of the most effective tools for better coaching in manufacturing.


    Connect with Kathy Miller
    Visit her website and check out the MORE Mentor resources
    Connect on LinkedIn
    Buy MORE Is Better
    Listen to her previous podcast episode

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    29 m
  • 157 Better Teams, Better Outcomes: Manufacturing Leadership Through Deeper Conversations with Reggie Davis
    Nov 26 2025

    Strong manufacturing leadership isn't just about process improvement or hitting production targets. It's about how we show up for people on the shop floor—and if you're ready to transform your leadership and change how you show up for your team, the first step is leaning into discomfort.


    Learn more with guest Reggie Davis, the founder of UpLift Coaching and Consulting and the author of Better Together: Embracing the Discomfort of Difference. With over two decades of leadership experience, Reggie helps people navigate the hard-but-necessary conversations they need to forge lasting connections and drive deeper change. In this episode, Reggie explores how leaning into tough conversations can strengthen manufacturing culture, team engagement, and employee retention. He also shares practical insights on coaching in manufacturing, building psychological safety, and developing stronger frontline leadership habits that drive both performance and trust.


    From plant managers to supervisors, anyone responsible for production leadership or safety culture will take away new ways to improve communication, foster accountability, and create a more connected workplace where better people create better parts.


    1:15 – Inclusive leadership and authentic communication improves teamwork, safety, and innovation
    3:21 – Discomfort can be a valuable tool for growth
    4:33 – Better people create better parts
    5:19 – Great leaders focus on results and relationships
    6:22 – When you welcome diverse perspectives, you drive teamwork and improve your processes
    8:09 – For better conversations, replace "why" with "tell me more."
    13:50 – Be aware of how everyday language impacts morale and inclusion on the plant floor
    17:30 – Invest in your people through coaching, frontline leadership, and communication training
    19:31 – Stay focused on growth, even when the path is uncomfortable
    20:40 – Conversations and self-awareness are key to sustainable manufacturing innovation
    22:06 – To drive continuous improvement culture, lead with humility and openness
    26:39 – Always remember the human side of manufacturing excellence to build trust, reduce turnover, and create a stronger sense of belonging across teams


    Connect with Reggie Davis
    More about UpLift Coaching and Consulting
    Buy his book

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    24 m
  • 156 Manufacturing Teamwork and Accountability: Leading with the Thermostat Mindset with Sheri Holt
    Nov 12 2025

    Are you leading like a thermometer or a thermostat?


    If you find yourself reacting to problems instead of setting the tone for your team, you might be acting like a thermometer. But with practice and the right mindset, you can become a thermostatic leader who sets the climate for your whole team or organization.


    Learn more in this episode with guest Sheri Miller Holt, the author of Thermostatic Leadership: The Quiet Power of Creating Balance and Influence. Drawing on her years of experience in organizational development and leadership training, Sheri unpacks the true meaning of thermostatic leadership, plus shares tips manufacturing leaders can use to balance firmness with compassion, create shared accountability, and build stronger, more empathetic workplaces where people want to do their best.


    2:20 - Leaders must decide whether they simply react like a thermometer or adjust and influence like a thermostat.
    4:00 - Thermostatic leaders empathize, mobilize, and shift the energy in a room toward positive outcomes
    6:50 - Real organizational change begins when leaders change their own behaviors and mindsets
    8:30 - Leaders should remove barriers that prevent people from performing at their best
    10:50 - The biggest obstacle to better leadership is simplicity — people think it has to be more complex than it really is
    11:30 - Knowing your team personally builds trust and motivation
    12:40 – Sheri's Dr. GRAK framework focuses on shared results, resources, accountability, and agreed-upon consequences
    14:20 - Both leaders and their teams should share outcomes, both good and bad
    16:30 - When people understand shared consequences, they self-manage and become more invested in team success
    22:40 – Shift your "you" statements to "I" statements to avoid accusations and foster empathy
    24:50 - Compassionate leadership doesn't weaken accountability — it deepens it. When people feel cared for, they perform better and take ownership


    Connect with Sheri Holt
    Find her on LinkedIn and Facebook
    Buy her book

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    28 m
  • 155 Culture Improvement Starts with Self-Awareness in Leadership with Anne Bonney
    Oct 29 2025

    Change can be daunting, but learning how to effectively navigate uncertainty and discomfort is essential for leaders who want to grow their mindset, shift from panic to curiosity, and show up as their best selves for their team.


    In this episode, take a deep dive into the psychology of change with Anne Bonney, a certified speaking professional, leadership expert, and TEDx speaker who specializes in helping leaders navigate change. She covers topics like how leaders can shift their mindset to thrive in uncertainty, how to manage the fear of the unknown, and why understanding the human brain's reaction to change is key to effective leadership.


    2:10 – Our brains react to uncertainty by triggering fear in the amygdala, but we can contradict this by shifting our thinking into the prefrontal cortex
    5:35 – To cultivate curiosity and self-awareness, leaders need to embrace discomfort and aversion
    7:30 – Practice getting out of your comfort zone with small, low-risk actions
    10:00 – In moments of stress or uncertainty, take a pause
    12:45 – With trust-based leadership, you can attract and retain Gen Z talent
    16:20 – Gen Z thinks differently than other generations, so you may need to shift your thinking to meet their needs
    19:15 – In times of changes, leaders need to be self-aware
    21:30 – You must model the behavior you want to see in your team

    Connect with Anne Bonney
    Visit her website
    Listen to her podcast
    Listen to her Tedx Talk
    Connect on LinkedIn

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    22 m
  • 154 Break the Blame Cycle: Approaches to Solving Problems with Maggie Harlow
    Oct 15 2025

    If you want to change your results, you need to change your approach. These words of wisdom come from Maggie Harlow, the co-owner of Signarama Downtown in Louisville, Kentucky. With years of experience in the custom sign manufacturing industry, Maggie doesn't just talk about leadership—she lives it. She's also a keynote speaker and speaks on a range of topics, including visionary leadership, gratitude, and finding new approaches to problem-solving.


    In this episode, Maggie shares more about her background in the sign industry and offers practical, transformative insights on what it really takes to balance quality, speed, and culture in a high-mix, low-volume environment.


    3:06 – In high-stress environments, creativity and craftsmanship keep people engaged
    6:08 – It is important to have communications between all departments
    7:00 – When systemic issues occur, remember that it may be a focus issue, not a people problem
    8:14 – Quality is the most important thing
    9:17 – As a leader, if you want something to improve or change, you need to bring it to your team's attention
    10:28 – When leadership is present on the shop floor, it shifts perception
    11:41 – To get sales and production to truly collaborate, you may need a cultural shift
    13:09 – To find healthy balances between departments, have honest conversations
    14:35 – Focus on ownership, not blame
    15:26 – When breakdowns occur, it's often because team members don't understand each other's realities
    17:44 – Give your team space to try, fail, and grow within safe boundaries
    20:00 – For honest problem-solving, assume everyone is doing their best


    Connect with Maggie Harlow
    Find her on LinkedIn
    Visit her speaking website
    Learn more about Signarama Downtown

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    23 m
  • 153 Closing the Generational Gap: What Manufacturing Leaders Must Get Right Now with Michelle McCullough
    Oct 1 2025

    When your workplace includes baby boomers, Gen X, millennials, and Gen Z employees, it can seem impossible to keep everyone happy and fulfilled. In a multigenerational workplace, can you really create an environment where everyone feels supported, valued, and motivated?


    It is possible—and in this episode of Mindfulness Manufacturing, guest Michelle McCullough provides the insights and tools you need to drive engagement, trust, and emotional well-being across all generations. Michelle is a nationally recognized speaker, leadership expert, and workplace culture expert and has spent years researching how leaders can build more resilient, connected, and productive teams.


    In this episode, Michelle shares key insights from her latest research, including how trust, support, and human connection can radically transform retention and performance on the shop floor. This episode will challenge you to think differently about what your team really needs.


    2:50 – Emotional intelligence is especially important in a high-pressure industry like manufacturing
    4:10 – Gen Z crave connection, purpose, and mental well-being in the workplace
    6:30 – Older generations tend to prioritize stability, while younger generations want social connection
    8:00 – When employees understand the impact of their work, they feel more connected and motivated
    9:50 – Show an interest in your team member's lives outside of work
    11:00 – Understand that different generations have different motivations
    21:00 – Team building exercises can improve cohesion and morale
    23:10 – Happiness and resilience training can improve mental health and team connection
    24:15 – You should also understanding gender gaps in the workplace
    27:50 - When trust is broken, it can be rebuilt through intentional actions like growth, vulnerability, and transparent communication.
    29:00 - Employees are more likely to stay and be engaged when they feel supported and understood by their leaders.


    Connect with Michelle McCullough
    Visit her website
    Follow @SpeakMichelle on social media

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    27 m
  • 152 Why Your Team Lacks Motivation and How You Can Improve It with Jim Pancero
    Sep 17 2025

    When you're dealing with a disengaged team or low morale on the manufacturing floor, a motivation team might sound like a myth. But with the right mindset and workplace environment, you can improve morale, performance, and engagement.


    Learn more on the Mindfulness Manufacturing podcast with guest Jim Pancero! Jim is a legendary sales and leadership coach and has over 40 years of experience working with manufacturing, warehouse, and distribution teams. In this episode, he shares insights on what truly motivates teams, touching on subjects like positive communication, building engagement, and more. If you're a leader looking to boost motivation, reduce negativity, and create a culture where people want to show up and give their best, you won't want to miss out on Jim's invaluable advice.


    1:43 – You can't always motivate people, but you can create an environment for self-motivation
    3:30 – Build self-worth, recognize contributions, and create a culture where people are comfortable to engage
    6:23 – Offering meaningful benefits can drive retention and a sense of belonging
    8:15 – The balance between positive and negative feedback directly influences motivation
    12:27 – When you focus on problems rather than solutions, it hurts motivation
    14:48 – Through positive affirmations, you shift the tone and drive a positive environment
    18:03 – Immersive onboarding helps new team members foster connection and builds empathy across teams
    19:32 – Be curious and separate system issues from personal blame in your daily plant operations


    Connect with Jim Pancero
    Connect on LinkedIn
    Visit his websites at https://pancero.com/ or https://www.advancedsalesuniversity.com/
    Find his videos on YouTube

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    25 m
  • 151 You Think People Don't Want to Work in Manufacturing? You're Asking the Wrong Questions with Chad Littlefield
    Sep 3 2025

    Do you want drive results, retain your team, and create a culture where people show up and stick around? Then it's time to embrace the art of powerful questions! Through curious questions and intentional conversations, you can change the way people think and work.


    Learn more in this episode of Mindfulness Manufacturing with guest Chad Littlefield, a TEDx speaker, bestselling author, and the creator of We! Connect cards, which help leaders ask powerful questions and cultivate deeper conversations. Chad shares stories that highlight the power of questions, unpacks the struggles many leaders face when it comes to genuine dialogue, and offers actionable tips for using curiosity and intention to engage your team. If you're ready to learn how to drive better results, ask stronger questions, and build a workplace where people want to stay and grow, you won't want to miss this conversation.


    1:02 – In manufacturing, we often struggle with creating genuine conversations
    2:18 – Intentional plays a critical role in building safe conversations
    4:17 – When initiative is met with gratitude, it can lead to long-term loyalty and promotion
    8:14 – Expressing intentions directly creates clarity and stronger connections
    14:40 – People want to work, they just don't want to work for someone who doesn't care about them
    16:35 – Leadership at the top influencers your entire organization
    17:59 – Ask the second question to take a conversation to a deeper level
    21:20 – Use open-ended questions to deepen reflection and learning


    Connect with Chad Littlefield
    Watch his videos on YouTube
    Visit his website and find free resources

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    27 m