Episodios

  • NB 38: Is There an AI Bubble? (With Info-Tech Marketing AI analyst Shashi Bellamkonda)

    NB 38: Is There an AI Bubble? (With Info-Tech Marketing AI analyst Shashi Bellamkonda)
    Aug 14 2024
    Is there an AI bubble and if so what does it mean to businesses? Geoff Livingston and Greg Verdino discuss the AI bubble with guest Shashi Bellamkonda, Principal Research Director, Marketing & AI Research and Advisory for Info-Tech Research Group. The three explore a hype wave or a bubble in the AI industry and the challenges faced by companies that have overinvested in generative AI. They also discuss the role of OpenAI and its missteps in managing consumer expectations. The conversation highlighted the importance of practical applications and the need for critical thinking when it comes to AI. The conversation explores the future of AI and its impact on various industries with an emphasis on driving revenue growth rather than just focusing on cost savings. Chapters 04:43 The AI Bubble: Hype Wave or Bubble? 12:10 The Missteps of OpenAI 21:07 The Importance of Critical Thinking in Evaluating AI 31:29 Consolidation and Shakeout in the AI Market Shashi’s LinkedIn: https://www.linkedin.com/in/sbellamkonda/ Shashi’s X Account: https://x.com/shashib Learn more about your ad choices. Visit megaphone.fm/adchoices
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    41 m
  • NB 37: ChatGPT is the Excel Spreadsheet for Generative AI

    NB 37: ChatGPT is the Excel Spreadsheet for Generative AI
    Jul 31 2024
    In this episode of No Brainer, Geoff is joined by successful serial entrepreneur Andre Yee, Founder and CEO of Tiga AI. They have a great conversation about the future of AI and its impact on sales and marketing. Andre brought his wisdom, offering insights like, “ChatGPT is the Excel spreadsheet of generative AI.” ChatGPT is a powerful tool, like Excel. But it takes more than a tool to realize true productivity gains. Real results require that companies invest in task- or process-specific AI solutions. In another key insight, Andre dropped a bomb, offering that “Generative AI has a deflationary effect on personalization.” His comments revolve around the cheapening of personalization around singular human behaviors. As a result, generated content hangs on singular life points that turn off customers more than engage them. Listen to the whole episode to get a thoughtful view of AI’s impact on sales and marketing. Chapters 00:00 Start 02:53 Generative AI as an impact event on sales and marketing 08:17 Evolution of sales development representative (SDR) role and AI’s impact on the position 14:43 Changes in marketing leadership and technology, including the CMO role 17:36 AI and machine learning in marketing and how it works with generative AI 24:50 Google's potential acquisition of HubSpot, and the challenges for incumbent big tech companies adapting to AI 29:57 Personalization is getting deflated, and it needs to become more relational About Andre Yee and Tiga.AI Andre Yee is the Founder of Tiga.AI, a company that actively prospects leads for companies by learning details about your target accounts and contacts at scale. He is also the founder and former CEO of Triblio, which he led to successful exit to International Data Group (IDG), a global B2B media and data company. Prior to founding Triblio, he was the SVP Product Development for Eloqua, responsible for product development and operations. At Eloqua, he was part of the executive team responsible for leading Eloqua to an IPO and a $957M acquisition by Oracle. Before his time at Eloqua, he was CEO of NFR Security, which he successfully led to growth and exit to Checkpoint Software. Connect with Andre: Visit www.tiga.ai for more information or to request a demo Connect with Andre Yee on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices
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    36 m
  • Episode 36: Separating AI Hype from Hope. An AI Knowhow Podcast Takeover

    Episode 36: Separating AI Hype from Hope. An AI Knowhow Podcast Takeover
    Jul 17 2024
    In this special episode, the AI Knowhow podcast team – Knownwell CEO David DeWolf, CMO Courtney Baker, CPO Mohan Rao, and CSO Peter Buer – take over the No Brainer podcast to dive into how to decipher AI hype and (perhaps) overambitious hope. Is AI poised to solve all of humanity’s problems? Or are we headed for a tech-driven catastrophe? This episode of AI Knowhow dives into the polarizing world of AI hysteria to separate the hype from the hope. Courtney, David, and Mohan break down where AI has been overhyped and where genuine hope lies. They discuss the foundational models in AI, the future of AI hardware, and the realistic applications of generative AI. David also shares insights on the potential of AI to transform enterprise operations, focusing on collaboration and knowledge management, while Mohan explores how AI can create hyper-personalized experiences for users. For the AI Knowhow interview segment, our very own Geoff Livingston joins Pete Buer to discuss the current state of AI in marketing and beyond. They highlight the integration of generative AI with machine learning and analytics, and how this blend could drive real enterprise value. All of that PLUS this episode kicks off with a segment called “Take a Lap, David,” revisiting one of David’s Hot Takes from a few months back. David predicted that the rise of Nvidia and AI in general would spell the beginning of the end of the dominance of the FAANG stocks. Specifically, David suggested that Amazon would be the company to falter because competitors like Microsoft and Google would make gains in their cloud and AI offerings. Venture capitalist Tomasz Tuzung recently covered what may be the beginning of this trend in a post titled When 1% Market Share Shifts Represent $5b of Market Cap. Knownwell is an AI startup that helps you reimagine your business in the AI Era. They are heavily focused on the professional services market. https://knownwell.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    36 m
  • NB35: The Human Touch in AI: A Conversation with Lisa Adams

    NB35: The Human Touch in AI: A Conversation with Lisa Adams
    Jul 1 2024
    In this conversation, Geoff Livingston interviews Lisa Adams, a CMO known for her expertise in AI. They discuss the importance of trust and authenticity in AI, the challenges of implementing AI responsibly, and the potential for AI to enhance human connection. Liza Adams and Geoff Livingston touch on the rise of PR, the importance of creating personalized and engaging experiences on websites, as well as the need to diversify marketing strategies beyond relying solely on search engines. Finally, they explore the role of brands in elevating the customer experience and building trust in AI, and how Apple may lead the way. Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 m
  • NB34 - Get to know the CognitivePath AI Maturity Model

    NB34 - Get to know the CognitivePath AI Maturity Model
    Jun 19 2024
    On today's No Brainer, Greg and Geoff serve up a power-packed two-topic episode. In the first half, they dig into the AI Maturity Model they just released at their AI consultancy CognitivePath. Incorporating inputs from 100+ enterprise AI decision-makers, the maturity model lays out five stages and seven paths to take any organization from AI zero to AI hero. Greg and Geoff discuss why they feel the market needs a comprehensive maturity model and how business leaders can benefit from knowing where they stand. In the second part of the show, they guys switch gears and talk about Apple Intelligence. Smart move or too little too late? How might Apple's emphasis on the consumer experience and their keen understanding of the customer give them an advantage over other Big AI players? And wait, did Tim Cook just outsmart Sam Altman? (bwahahahaha). Chapters: 00:00 Introduction 02:26 Getting into the CognitivePath AI Maturity Model 07:18 Five Stages of AI Maturity 14:18 The Seven Paths to AI Maturity 20:07 Getting Into Apple Intelligence 26:01 Apple's Focus on Consumer Experience 36:15 Privacy and Simplicity in Apple Intelligence 40:32 Apple's Understanding of Consumer Wants and Needs Learn more about your ad choices. Visit megaphone.fm/adchoices
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    42 m
  • NB33 - AI Mythbusters: No, You're Not Behind (Yet!)

    NB33 - AI Mythbusters: No, You're Not Behind (Yet!)
    Jun 5 2024
    On today's episode, Greg is joined by Jennifer Ives -- a seasoned leader working at the intersection of business and technology, an in-demand AI advisor to C-suite executives, and all-around big thinker. Together, Jennifer and Greg set out to bust some AI myths. Is your organization really falling behind? Is everyone else already using AI? And isn't "everything" AI these days, anyway? Does AI literacy matter for line-of-business leaders? Are ethics important? And a whole lot more. Tune in as they discuss the current state of AI adoption in organizations. They highlight that only a small percentage of organizations are leveraging true artificial intelligence. They emphasize the importance of AI literacy at the executive level and the need for organizations to start small, test and learn, and build out their AI strategies. They also discuss the challenges organizations face, such as data cleanliness and the development of ethical AI frameworks. They conclude that, no, you're (probably) not behind -- but warn that the early movers now are developing a big advantage. So, if you haven't started yet, the time is now. Chapters 00:00 The True State of AI Adoption in Organizations 10:53 Challenges and Opportunities in AI Adoption 36:08 Igniting Ideas and Driving AI Adoption 41:28 Challenging Assumptions and Breaking Through Barriers 42:28 The Urgency of Embracing AI 43:59 Critical Areas of Focus for AI Adoption Learn more about your ad choices. Visit megaphone.fm/adchoices
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    49 m
  • NB32: The "Guilded" Age of Marketing AI

    NB32: The "Guilded" Age of Marketing AI
    May 22 2024
    In today’s episode, AI Marketers Guild (AIMG) founder and fractional CMO David Berkowitz joins Greg Verdino and Geoff Livingston for a wide-ranging discussion about the state of AI in marketing. The show kicks off with David’s summary of key findings from AIMG’s recent Q1 2024 marketing AI trends report. From there, they dive into the use cases for AI in various marketing functions and touch on the challenges and opportunities of implementing AI in marketing. The conversation ranges from personalization and creative optimization to the ways AI can level the playing field for small businesses and why agencies need new business models. The trio ponders the future of the CMO role, the coming AI-native workforce, and why senior marketers need to explore and experiment with AI to remain relevant in the face of fast-moving change. Chapters 00:00 Introduction and Small Talk 03:27 AIMG Study on AI in Marketing 07:16 The Impact of AI on Agencies and Pricing 12:05 AI's Role in Finding Patterns and Insights 21:21 The Future of the CMO Role and the AI-Native Workforce 24:06 Advertising with AI 28:21 AI Tools for Small Businesses 32:30 Adapting to the Changing Marketing Landscape 36:24 The Power of Personalization with AI 39:09 Advice for Senior Marketers: Embrace AI and Experiment Learn more about your ad choices. Visit megaphone.fm/adchoices
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    53 m
  • NB 31: Striking the Balance Between Creativity, Relationships, and AI

    NB 31: Striking the Balance Between Creativity, Relationships, and AI
    May 8 2024
    Knownwell CMO Courtney Baker joins Greg and Geoff to discuss the role of AI in marketing and professional services. The three discuss the importance of leveraging AI to enhance professional services companies' capabilities and relationships. Courtney emphasizes the value of relationship data in professional services and how AI can help organizations gain actionable intelligence to proactively engage with clients and prevent churn. The discussion also touches on the evolving business models of agencies in the age of AI, with Courtney, Geoff, and Greg agreeing that the traditional hourly billing model is outdated and that agencies must focus on delivering (and getting paid for) value to remain competitive. Courtney, Greg, and Geoff explore the potential impact of AI on creativity, emphasizing the importance of human judgment and strategic decision-making in determining when and how to effectively use AI tools. Ultimately, the episode highlights the significance of embracing AI as a thought partner and collaborative tool to enhance work and spark ideas, while still recognizing the unique value of human creativity and relationships in marketing and professional services. Segments Include: 00:00 Start 03:50 The importance of humanity: What makes the human marketer valuable in the age of AI? 15:03 Data is gold, yet it is scarce. Why data is so important to all types of professional services firms, even their communications with clients. 18:55 How to change relational data into meaningful insights to reduce churn and strengthen operations. 22:33 Deciphering deep data to democratize analytics for all businesses. 26:02 Creative Agencies have to change to meet AI, but how does their business model and client relationships evolve? 36:31 Why Sam Altman is wrong about AI replacing agencies. 43:09 How AI helps us to level up creativity and our humanity. Learn more about your ad choices. Visit megaphone.fm/adchoices
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    52 m