Key Points Discussed:

The misconception of high-volume clinics as "PT Mills"

How to deliver $1,000 of value for $100 of cost

Alleviating patient fears about cost, pain, and time commitment

The role of associations and businesses in providing value and fostering loyalty

Techniques for building strong patient relationships

We dive into the often-misunderstood world of high-volume physical therapy clinics and discuss how they can deliver exceptional value without being labeled as "PT Mills." Join us as we explore strategies to exceed patient expectations, alleviate common fears, and build lasting relationships that ensure repeat visits.

We tackle the pressing issues of staffing shortages and long wait times in physical therapy. Hosted by Jimmy McKay, PT, DPT, and featuring industry experts Tony Maritato and Dave Kittle, we'll explore innovative solutions to these challenges.

Learn about telehealth integration, strategic scheduling, and employee retention programs that can transform your practice.

Share your experiences, ask questions, and be part of a collaborative brainstorming session aimed at improving patient care and clinic efficiency. Don't miss this opportunity to gain valuable insights and connect with fellow physical therapy professionals!

Chapters with Timestamps:

00:00 Introduction to the Episode

02:45 Importance of Overcoming Fear of Using Techs

05:30 Hiring for Personality and Training Skills

08:15 Role of Unification and Communication in Clinics

12:40 Future of Technology in Physical Therapy Clinics

18:25 Benefits of Utilizing PTAs

22:50 Medicare Reimbursement Challenges

27:15 LinkedIn vs. Twitter Live Streaming Strategies

32:00 Closing Thoughts and Encouragement for Clinics

Timestamp: 00:47:12.625 - 00:47:17.166

"Hire for personality, train for skills. Your team’s potential is limitless with the right mindset." - Jimmy McKay

Timestamp: 00:48:36.949 - 00:48:39.326

"Technology isn’t just an option; it’s the future of efficient and effective patient care." - Dave Kittle

Timestamp: 00:51:57.643 - 00:52:01.561

"Embrace the PTA’s role in your clinic to enhance value and deliver superior patient outcomes." - Tony Maritato

In this episode, Michelle and the host discuss ways that healthcare practices and clinics can be more inclusive for patients and staff, especially those in LGBTQ+ communities. They talk about important considerations like using preferred names on intake forms, having gender-neutral bathroom options, using inclusive language in patient interactions, and more.

Michelle also provides suggestions on how practices can approach DEI training for their staff in order to foster welcoming environments. Key topics covered include intake forms, bathrooms, language use, staff training ideas, and resources from organizations like PT Proud and APTA.