Kelly Esten, Chief Marketing Officer at Toast, has a customer-centric marketing approach. She believes in the importance of understanding and engaging with customers to ensure that marketing efforts are not only impactful, but also authentic.

Listen now to learn about her marketing journey, the importance of mentors, and the launch of the popular Toast Now app.

Sponsored by:

• TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc

• OVATION - Guest Feedback Platform: https://ovationup.com/shawn

Sulhee Jessica Woo — known as the Bento Box Queen — catapulted to viral fame by sharing her simple, yet beautifully crafted, DIY bento-style lunches on TikTok, capturing the hearts of millions with her loving and creative touch.

Listen now to learn about creating content with her children, using TikTok, and building a community in the creator economy.

Sponsored by:

• TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc

• OVATION - Guest Feedback Platform: https://ovationup.com/shawn

7shifts is a scheduling, payroll, and employee retention app designed to improve performance for restaurants. Founded in the back office of a sandwich shop in 2014, 7shifts was born out of CEO Jordan Boesch's desire to create simple solutions for complex team management challenges.

Listen now to learn about engaging employees, simplifying product development, and why now is the best time to be a restaurant operator.

Sponsored by:

• TOAST - All-In-1 Restaurant POS: https://bit.ly/3vpeVsc

• OVATION - Guest Feedback Platform: https://ovationup.com/shawn