Episodios

  • The Next 100 Days Podcast, Episode #367. A Telemarketing business you can learn a lot in Costa Rica.
    Apr 7 2023
    The Next 100 Days Podcast is a leading UK business show. Through this podcast, Kevin and Graham reveal strategies you can use to improve your business and take it to the next level. Graham Arrowsmith, Finely Fettled, The Next 100 Days Podcast Graham runs Finely Fettled to help organisations that want to market to affluent and high-net-worth customers. He also runs Meet Professionals, which is offered to financial advice groups as a white-labelled lead generation and conversion system. Contact Graham on LinkedIn: Visit Graham’s LinkedIn Profile and by email. Kevin Appleby, GrowCFO, The Next 100 Days Podcast Kevin specialises in finance transformation and implementing business change. He’s the COO of GrowCFO which provide both community and CPD-accredited training designed to grow the next generation of finance leaders. You can find Kevin on LinkedIn and at kevinappleby.com Richard Blank, Telemarketing, The Next 100 Days Podcast Richard’s Back Story http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Back-Story.mp4 Communication was his focus. He studied public speaking. Richard Explains a Telemarketing Technique In this video clip, Richard provides a detailed explanation of sight-unseen controlled conversation. http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Controlled-Conversation.mp4 Phonetic Micro Expression Reading, Richard Blank, The Next 100 Days Podcast Advise for Those Prospecting Businesses One of the biggest challenges when you are calling new prospects is dealing with the gatekeeper. Here’s how Richard deals with that. http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Gatekeeper.mp4 Here’s the Buffer Boomerang diagram. Buffer Boomerang Phone Technique, Richard Blank, The Next 100 Days Podcast, Telemarketing All About Results? http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-All-About-Results.mp4 Telling is Not Selling on a Telephone Call 2 Ears 1 Mouth. http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Telling-is-Not-Selling.mp4 Get in Touch With Richard Blank Richard Blank, Costa Rica Call Center, Telemarketing Richard Blank Provides This Testimonial for The Next 100 Days Podcast http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Testimonial.mp4 The Next 100 Days co-hosts… The next 100 Days Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #...
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    47 m
  • The Cutter Consulting Group. SCCS Podcast Episode #43. The Art and Science of Call Center Success.
    Apr 6 2023
    What does it take to build a successful BPO company? How successful are you with your agents?In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.SCCS-Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.https://costaricascallcenter.com/en/outbound-bpo-campaigns/#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #sccspodcasthttps://m.facebook.com/groups/23284906585/posts/10157674800901586/https://vimeo.com/676439478https://www.bitchute.com/video/j2cIuJEIEgQy/https://www.ivoox.com/en/podcast-scalable-call-center-sales-podcast-richard-blank_sq_f11469332_1.htmlhttps://music.amazon.com/podcasts/e880be5f-b761-40d0-8526-1e4e7b78fd75/episodes/c11c4237-62b4-4e27-951d-74906d3c177d/richard-blank-podcast-guest-appearances-from-costa-rica's-call-center-sccs-podcast-cutter-consulting-group-the-art-and-science-of-call-center-success-with-richard-blank-from-costa-rica's-call-centerhttps://podtail.com/en/podcast/sccs-podcast-the-art-and-science-of-call-center--1/https://tunein.com/podcasts/Business--Economics-Podcasts/SCCS-Podcast-The-Art-and-Science-of-Call-Center-Su-p2262729/https://podtail.com/en/podcast/sccs-podcast-the-art-and-science-of-call-center--1/https://youtu.be/Tz1r7IOiVGohttps://soundcloud.com/user-465535879-130080051/sccs-scalable-call-center-sales-podcast-richard-blank-from-costa-ricas-call-centerhttps://www.cutterconsultinggroup.com/podcast/043-the-art-and-science-of-call-center-success-with-richard-blank-from-costa-ricas-call-center Don't Forget to leave a comment on this episode See podvine.com/privacy-policy for podcast listener privacy info.
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    47 m
  • Inspiring Workplaces Podcast with Michael Kerr. Culture Leadership Interview episode.
    Apr 3 2023

    Anyone tired of working in a soul-sucking, fun-sucking workplace? It's a home for ideas on how to build a more collaborative workplace culture and how to lead more inspiring workplace cultures that drive outrageous results! 

    Culture Leadership Interview with the Inspiring CEO Richard Blank. I had a rich, inspiring conversation with Richard Bank, the CEO of Costa Rica Call Centers.  Our wide-ranging conversation delved into several aspects of authentic leadership, communication skills, and inspiring workplace culture. Great insights, great gems for any culture leader that wants to be more intentional about their culture and lead with humility, heart and humor.
    Michael Kerr has been inspiring workplaces around the world for more than 20 years. Michael Kerr is a very funny Hall of Fame business speaker, trainer, and author who travels the world researching, writing and speaking about inspiring workplace cultures. His Inspiring Workplaces blog has been recognized as one of the top-30 workplace culture blogs in the world.
    Michael Kerr is also the author of 8 books, including "The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace,"  "The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank," and "Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard, and Train New Employees to Live Your Culture Out Loud."
    Inspiring Workplaces Michael Kerr Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
    Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
    Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
    We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
    https://costaricascallcenter.com/en/outbound-bpo-campaigns/
    #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #inspiringworkplaces
    https://www.youtube.com/watch?v=u3jrAl8aXes



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    37 m
  • End of Season 2 Reunion with Tomeka, Dana, and Richard, Sipping with Maria & Tika Gee podcast. Episode #10
    Apr 1 2023
    This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities! There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine. But if you like Culture, Fashion, Philosophy, Business, Traveling, In a Relationship or NOT! This Podcast is for you.Sippin with Maria and Teka Gee Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.https://costaricascallcenter.com/en/outbound-bpo-campaigns/#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #sippinwithmariaandtekageehttps://www.audible.com/pd/Ep10-End-of-Season-2-Reunion-Podcast/B0B3QY3G17https://podbay.fm/p/sipping-with-maria-and-tika-gee/e/1654819200https://www.podchaser.com/podcasts/sipping-with-maria-tika-gee-wd-4244482/episodes/ep10-end-of-season-2-reunion-141619264https://lnns.co/EUwZ0irGAd8https://player.fm/series/sipping-with-maria-tika-gee-3391574/ep10-end-of-season-2-reunionhttps://www.iheart.com/podcast/338-sipping-with-maria-tika-ge-101668058/episode/ep10-end-of-season-2-reunion-101674868/https://tunein.com/podcasts/Business--Economics-Podcasts/Sipping-with-Maria--Tika-Gee-p1740684/?topicId=174628749https://podcasts.google.com/feed/aHR0cHM6Ly9zaXBwaW5nd2l0aG1hcmlhdGlrYWdlZS5jb20vZmVlZC54bWw/episode/ZmYyNDA0MWYtMTczNi00Yzg2LTg3MWEtMWYzMWU3OTQ1Mzhl?sa=X&ved=0CAUQkfYCahcKEwiY85Hf9Yb-AhUAAAAAHQAAAAAQCghttps://www.podbean.com/ew/pb-f9np8-126f270https://sippingwithmariatikagee.com/e/ep10-end-of-season-2-reunion/https://open.spotify.com/episode/7GVmvZVbbXpvXIOPEVaxwM?si=dfd762b3405a4ef4https://podcasts.apple.com/us/podcast/ep-10-end-of-season-2-reunion/id1621295150?i=1000565904696https://podbay.fm/p/sipping-with-maria-and-tika-gee/e/1654819200https://podcasters.spotify.com/pod/pod/show/sippingwithmaria3tikagee/episodes/Ep-10-End-of-Season-2-Reunion-e1jn55qhttps://ms.player.fm/series/sipping-with-maria-tika-gee-3391574/ep10-end-of-season-2-reunionhttps://youtu.be/-w1wSmLNEMs Don't Forget to leave a comment on this episode See podvine.com/privacy-policy for podcast listener privacy info.
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    29 m
  • Sipping with Maria & Tika Gee podcast. Episode:7 Philadelphia to Costa Rica: The Journey of Richard Blank
    Mar 31 2023
    This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities! There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine. But if you like Culture, Fashion, Philosophy, Business, Traveling, In a Relationship or NOT! This Podcast is for you.In this episode, our guest Richard Blank talked to us about his move from Philadelphia to Costa Rica to CEO of Costa Rica's Call Centers. Stay tuned! You don't want to miss this!Sippin with Maria and Teka Gee Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.https://costaricascallcenter.com/en/outbound-bpo-campaigns/#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #sippinwithmariaandtekageehttps://www.podpage.com/sippingwithmaria3tikagee/ep7-philadelphia-to-costa-rica-the-journey-of-richard-blank/https://podbay.fm/p/sipping-with-maria-and-tika-gee/e/1660873800https://www.audible.com/pd/6Ep-7-Philadelphia-to-Costa-Rica-The-Journey-of-Richard-Blank-92-5EP-2-How-Long-Should-You-Live-Together-Before-You-Get-Married-100-Podcast/B0BB8MXL3S?ref=a_pd_Sippin_c1_lAsin_2_7https://www.podchaser.com/podcasts/sipping-with-maria-tika-gee-wd-4244482/episodes/6ep7-philadelphia-to-costa-ric-147656323https://lnns.co/13y6ZnvigUwhttps://player.fm/series/sipping-with-maria-tika-gee-3391574/ep-6ep7-philadelphia-to-costa-rica-the-journey-of-richard-blank92-5ep2-how-long-should-you-live-together-before-you-get-married100https://www.iheart.com/podcast/338-sipping-with-maria-tika-ge-101668058/episode/6ep7-philadelphia-to-costa-rica-the-101674865/https://tunein.com/podcasts/Business--Economics-Podcasts/Sipping-with-Maria--Tika-Gee-p1740684/?topicId=174628745https://podcasts.google.com/feed/aHR0cHM6Ly9zaXBwaW5nd2l0aG1hcmlhdGlrYWdlZS5jb20vZmVlZC54bWw/episode/OTVkNDg5NzYtNGFkNS00NzNmLWIyMDItYzNkZmY1ZjY3ODdj?sa=X&ved=0CAUQkfYCahcKEwjY4Mre8ob-AhUAAAAAHQAAAAAQAQhttps://www.podbean.com/ew/pb-p3qty-12abc48https://open.spotify.com/episode/47XBCuCTZhejgFnsLpSG86?si=fddf68b7ebc64a20https://open.spotify.com/episode/1zY6NPdCJVj2BXAKVrjmA0?si=40f65d165cf44030https://www.facebook.com/groups/thepodcastnetwork/permalink/3157764917824904/https://podcasts.apple.com/us/podcast/6-...
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    1 h y 29 m
  • The Network of Awareness Podcast. Season 4 Episode 1 with ORRA The Informationalist. "Unconditional Salvation" with a bang.
    Mar 30 2023
    The Network of Awareness Radio Podcast that plays independent music of different genres & ORRA The Informationalist gives a common sense approach in revealing truths & lies in the USA & abroad, thru interviews, music & monologues.The world is place of uncertainty and lies! We present information for critical thinkers and listeners to gain an understanding of what is True! "It makes sense with common sense."
    ORRA starts Season 4 "Unconditional Salvation" with a bang interviewing Richard Blank a man on a mission to serve others and get's the most out of this experience called life. 
    The network of awareness Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
    Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
    Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
    We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
    https://costaricascallcenter.com/en/o...#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #networkofawareness
    https://youtu.be/1ksoMr5IxpAhttps://www.tiktok.com/@orra_informationalist/video/7156252793047895342?is_from_webapp=1&sender_device=pc&web_id=7123238606851917317https://www.iheart.com/podcast/966-network-of-awareness-76470614/episode/e1-a-purpose-to-serve-abundantly-96998465/https://open.spotify.com/episode/3p4Qs6piuHcaEA6wWBVvwF

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    2 h y 2 m
  • CEO Secrets for Executing Strategy Podcast #13 - Gamification and Growing Company Profits with Nearshore BPO
    Mar 29 2023
    On the CEO Secrets for Executing Strategy podcast, your host, Wayne Washington, encourages CEO's to share not only their expertise, but also how they achieved their success. Wayne uses a conversational approach and seeks authentic and engaging CEOs willing to share their struggles as well as their success stories.Your host, Wayne Washington, talks with Richard Blank of Grow Company Profits. Grow Company Profits deals with the misalignment of your strategy, culture and organization model. If you are seeing symptoms like sub-par financials, out of control growth or even internal competition then this is the place for you.FME CEO and CEO Secrets for Executing Strategy podcast host Wayne Washington has over three decades of managing operations, speaking, and day-to-day, in-the-trenches, running a business, Wayne’s view of operations excellence is radically different. He has learned, operations excellence is not a destination at which you arrive, but an ongoing journey in pursuit of a company’s strategic plan. Our 15 to 20-min podcast shares amazing founder stories who reveal the smartest strategies for scaling.FME CEO and CEO Secrets for Executing Strategy podcast host Wayne Washington has over three decades of managing operations, speaking, and day-to-day, in-the-trenches, running a business, Wayne’s view of operations excellence is radically different. He has learned, operations excellence is not a destination at which you arrive, but an ongoing journey in pursuit of a company’s strategic plan.CEO Secrets for Executing Strategy Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.https://costaricascallcenter.com/en/o...#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #ceosecretsforexecutingstrategyhttps://music.amazon.de/podcasts/c6a7a621-8e2c-42a5-aa04-962649735805/episodes/02219e75-1f2f-47a4-8544-79e7cf6e9e3a/ceo-secrets-for-executing-strategy-13---gamification-with-grow-company-profits'-richard-blankhttps://podcastaddict.com/episode/https%3A%2F%2Fpodcasts.captivate.fm%2Fmedia%2F4f625743-3958-4ff0-9341-a68c921a80ba%2FCEOSFES-2013.mp3&podcastId=3845847https://tunein.com/podcasts/Business--Economics-Podcasts/CEO-Secrets-for-Executing-Strategy-p2033486/?topicId=195710975https://podcasts.apple.com/mx/podcast/13-gamification-with-grow-company-profits-richard-blank/id1616718496?i=1000567248807https://podbay.fm/p/ceo-secrets-for-executing-strategy/e/1655805600https://...
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    21 m
  • Operation Alpha Podcast by Michael Lee. Episode #6. Everybody has ideas, but not everybody can execute them.
    Mar 28 2023


    Operation Alpha is a show about people scaling businesses, making customers happy, running operations, and grind like no other.
    Operation Alpha Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
    Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
    Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
    We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
    https://costaricascallcenter.com/en/o...#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #operationalpha
    https://lnns.co/TLj-4ngkCah
    https://podbay.fm/p/operation-alpha/e/1653318001
    https://www.audacy.com/podcast/operation-alpha-0deb4/episodes/6-richard-blank-costa-rica-call-center-83972
    https://open.spotify.com/episode/06RPeqQelfT5qw02SPCmuj?si=69cbdc59e8dc4332
    https://podcasters.spotify.com/pod/show/michael-lee70/episodes/6---Richard-Blank-Costa-Rica-Call-Center-e1iufc4
    https://anchor.fm/michael-lee70/episodes/Building-a-World-Class-Call-Center-e1iufc4

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    39 m