As the summer season begins, the hospitality industry faces unique challenges and opportunities. In this episode, we'll explore key disruptions during this dynamic period:

Seasonal Staffing Challenges: Increased demand for leisure travel leads to staffing shortages, impacting service levels and operational efficiency.

Intensified Market Competition: Fierce competition for tourists requires effective marketing, unique offerings, and strategic partnerships to stand out.

Elevated Customer Service Expectations: Summer guests expect high-quality service and experiences, demanding efficient operations and well-trained staff.

Join us to learn how to navigate these seasonal disruptions and deliver exceptional guest experiences. Listen now to stay ahead in the hospitality industry!

Follow us

Website https://www.wtfwalkthefloors.com

LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors

YouTube https://www.youtube.com/channel/UCWJvSeZmvlNH8eRHJ6OyMDg

Connect with the hosts on LinkedIn

Michèle Kline https://www.linkedin.com/in/michelekline/

Stephanie Leger https://www.linkedin.com/in/sleger/

Hosts Company Links

Michèle Kline https://www.klinehospitality.com/

Stephanie Leger https://www.firstratehospitality.com/

Hosted on Acast. See acast.com/privacy for more information.