Episodios

  • 280 - Mapping Your Workflows with AI: A Guide to Business Function Charts
    Nov 6 2025
    Khalil and Martin kick off a new series on building business function charts—starting with the foundational step: mapping your workflows. Using a real-world example from Martin’s sprinkler company, they walk through how to visualize your business processes, identify bottlenecks, and turn chaos into clarity. By learning to map how work actually flows through your operations, contractors and small business owners can improve communication, streamline execution, and lay the groundwork for scalable systems.What You’ll LearnThe difference between org charts and function charts—and why both matterHow to map workflows that clearly show how work moves through your businessWhy visualizing processes helps you manage better and reduce confusionHow tools like Kanban boards and AI can simplify workflow designPractical steps to turn mapped workflows into functional business systemsTime Stamps00:54 - Episode Intro02:20 -Understanding Business Function Charts03:12 -Real-World Workflow Example: Sprinkler Company17:54 -Job Scheduling and Preparation19:49 -Execution and Completion23:08 -Creating Workflows with AISnippets from the Episode“Everyone has workflows. Work is flowing through your business if you’re in business. But just like you said, the visual is so helpful for understanding where things actually are.” — Khalil“When we had the sprinkler company, we literally had a Kanban table before software existed. Every job was a packet that moved from one step to the next. You could walk in and see exactly where everything was.” — Martin“You can spend an hour with AI and map out your entire workflow—then clearly see what your business actually does.” — Khalil“You should be using AI in this capacity. It’s a thought partner—it helps you think through your processes, not just write emails.” — KhalilKey TakeawaysMap Before You Manage – You can’t improve what you can’t see.Visualize Workflows – Kanban systems make progress visible and predictable.Leverage AI – Use tools like Claude or ChatGPT to build, test, and refine workflows.Clarify Functions – Define what your business actually does, not just who does it.Lay the Foundation – Workflow clarity is the first step to scalable systems and future function charts.Resources⁠⁠⁠⁠24 Things⁠⁠⁠⁠ Construction Business Owners Need to Successfully Hire & Train an Executive Assistant⁠⁠⁠⁠Schedule⁠⁠⁠⁠ a 15-Minute Roadblock CallCheck out⁠⁠⁠⁠ OpenPhone⁠⁠⁠⁠Build a Business that Runs without you. Explore our⁠⁠⁠⁠ GrowthKits⁠⁠⁠⁠ Need Marketing Help? We Recommend⁠⁠⁠⁠ Benali⁠⁠⁠⁠Need Help with podcast production? We recommend⁠⁠⁠⁠ Demandcast⁠⁠⁠⁠More from Martin Holland⁠⁠⁠⁠theprofitproblem.com⁠⁠⁠⁠⁠⁠⁠⁠annealbc.com⁠⁠⁠⁠ ⁠⁠⁠⁠Email Martin⁠⁠⁠⁠⁠⁠⁠⁠Meet With Martin⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠More from Khalil⁠⁠⁠⁠benali.com ⁠⁠⁠⁠⁠⁠⁠⁠Email Khalil⁠⁠⁠⁠⁠⁠⁠⁠Meet With Khalil⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠More from The Cash Flow ContractorSubscribe to our⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠YouTube channel⁠⁠⁠⁠Subscribe to our ⁠⁠⁠⁠Newsletter⁠⁠⁠⁠Follow On Social:⁠⁠⁠⁠ LinkedIn⁠⁠⁠⁠,⁠⁠⁠⁠ Facebook⁠⁠⁠⁠,⁠⁠⁠⁠ Instagram⁠⁠⁠⁠, ⁠⁠⁠⁠X(formerly Twitter)⁠⁠⁠⁠Visit our ⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠ The Cashflow Contractor
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    37 m
  • 279 - Buying the Business You Work For: Turning Experience into Ownership with Shaun Sykes
    Oct 30 2025
    Discover how 29-year-old Shaun Sykes transformed from a labor worker dragging brush to the proud owner of Arbor Image, a thriving tree care company. In this revealing conversation, Shaun shares the exact systems that allowed him to cut $47,000 in monthly overhead, increase gross profit margins from 40% to over 60%, and structure a successful ownership transition—all while making both clients and team members happier.What You’ll LearnHow to identify and cut unnecessary overhead that's killing your profitsPractical strategies to increase your gross margins by 20%+ within monthsWhy your pricing fears are holding you back (and how to overcome them)How to implement pay-for-performance systems that make your team more efficientWays to leverage global talent to multiply your business capabilitiesTime Stamps01:16 - The Glass Wall Incident03:30 -Tree Talk: Assessing the Yard04:37 -Meet Shaun Sykes: From Laborer to Arborist08:35 -The Business of Tree Care17:36 -Taking Ownership: The Journey to Becoming a Business Owner34:16 -Legal Aspects of the Deal37:56 -Cutting Overhead Costs43:46 -Leveraging Virtual Assistants for EfficiencySnippets from the Episode"My unique skill isn't being an arborist, it's aligning incentives. That is my number one skill. I love writing up incentive plans and working with the team on bonus programs." - Shaun Sykes, Owner of Arbor Image"We were paying out less money per job on labor than we ever had, and they are making more money than they've ever had." - Shaun Sykes on the pay-for-performance results"We made a 20% price increase, didn't see a drop in close rate. So we took another 20-30% increase, and then finally saw a small drop to about 50% close rate." - Shaun Sykes on pricing courage"The biggest thing that started the confidence to make changes was getting our marketing in order and having way more than enough leads." - Shaun Sykes on transformation catalyst"Nearly every change we were scared to make ended up getting us more customers because we came across as more professional."- Shaun Sykes on implementing systemsKey TakeawaysStart with your bookkeepingTrack every lead source religiouslyRaise prices until you see resistanceAlign incentives across your entire teamCut overhead ruthlessly ($47,000 monthly)Require deposits and payment methods on fileLeverage global talent for critical admin rolesResources⁠⁠⁠24 Things⁠⁠⁠ Construction Business Owners Need to Successfully Hire & Train an Executive Assistant⁠⁠⁠Schedule⁠⁠⁠ a 15-Minute Roadblock CallCheck out⁠⁠⁠ OpenPhone⁠⁠⁠Build a Business that Runs without you. Explore our⁠⁠⁠ GrowthKits⁠⁠⁠ Need Marketing Help? We Recommend⁠⁠⁠ Benali⁠⁠⁠Need Help with podcast production? We recommend⁠⁠⁠ Demandcast⁠⁠⁠More from Shaun SykesShaun Sykes - Owner, Arbor ImageArbor Image websiteMore from Martin Holland⁠⁠⁠theprofitproblem.com⁠⁠⁠⁠⁠⁠annealbc.com⁠⁠⁠ ⁠⁠⁠Email Martin⁠⁠⁠⁠⁠⁠Meet With Martin⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠More from Khalil⁠⁠⁠benali.com ⁠⁠⁠⁠⁠⁠Email Khalil⁠⁠⁠⁠⁠⁠Meet With Khalil⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠More from The Cash Flow ContractorSubscribe to our⁠⁠⁠ ⁠⁠⁠⁠⁠⁠YouTube channel⁠⁠⁠Subscribe to our ⁠⁠⁠Newsletter⁠⁠⁠Follow On Social:⁠⁠⁠ LinkedIn⁠⁠⁠,⁠⁠⁠ Facebook⁠⁠⁠,⁠⁠⁠ Instagram⁠⁠⁠, ⁠⁠⁠X(formerly Twitter)⁠⁠⁠Visit our ⁠⁠⁠website⁠⁠⁠⁠⁠⁠Email⁠⁠⁠ The Cashflow Contractor
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    1 h y 3 m
  • 278 - Maximize Your Contractor Business Sale: How Private Equity Values What You've Built with Christian Olson
    Oct 23 2025
    Wondering if your contractor business is ready to sell for top dollar? In this eye-opening conversation with investment banker Christian Olson from Footprint Capital, we uncover why 7 out of 10 business owners accept offers without knowing their true value - potentially leaving millions on the table. Learn exactly how to position your business for maximum value with a private equity buyer.What You’ll LearnWhy standardizing systems creates higher valuations (not lower ones)How to become a "platform company" and secure a second bite of the appleThe critical difference between business brokers and investment bankersWhy culture is the hidden value multiplier buyers scrutinize mostWhen (and who) to tell about your plans to sellTime Stamps00:14 - Discussing Business Deals01:18 - Impact of Interest Rates on Business Buying & Selling03:36 - Role of Investment Bankers06:54 - Understanding Private Equity10:59 - Steps to Getting Acquired14:14 - Importance of Company Structure17:13 - Standardization and Value Creation22:33 - Culture and Management in Business Deals28:06 - Understanding Business Valuation Multiples28:39 - Importance of Due Diligence30:49 - Case Study: Electrical and Plumbing Business32:52 - Becoming a Platform Company34:06 - Rollover Equity and Second Bite of the Apple35:45 - Preparing for a Sale to Private Equity38:41 - Common Mistakes in Business Sales41:59 - The Role of Culture in Business Success49:44 - Working with Footprint Capital54:25 - Episode OutroSnippets from the Episode"Seven to eight deals out of ten are sourced proprietarily, meaning no banker, no advisor. It's basically making that one-to-one handshake with the business owner." - Christian Olson"Being on ServiceTitan and being integrated across the board drives value because now you're trading expertise to the buyer. They're picking up something they may not have tried on their own." - Christian Olson"When you think you're unique, they're getting it from the guy next door. So you're standardizing that, but then it really boils down to execution. The software is just a tool." - Christian Olson"We've had several examples where the second bite of the apple is actually worth more than the first transaction." - Christian OlsonKey TakeawaysStart preparing for sale years in advance, not monthsStandardization beats customization for maximum valuationFinancial systems and proper accounting drive buyer confidenceCulture and employee empowerment are critical value driversBecoming a platform company creates exponentially more wealthManagement team preparedness directly impacts final valuationHaving an advisor typically pays for itself many times overResources⁠⁠24 Things⁠⁠ Construction Business Owners Need to Successfully Hire & Train an Executive Assistant⁠⁠Schedule⁠⁠ a 15-Minute Roadblock CallCheck out⁠⁠ OpenPhone⁠⁠Build a Business that Runs without you. Explore our⁠⁠ GrowthKits⁠⁠ Need Marketing Help? We Recommend⁠⁠ Benali⁠⁠Need Help with podcast production? We recommend⁠⁠ Demandcast⁠⁠More from Christian OlsonLinked InFootprint Capital WebsiteMore from Martin Holland⁠⁠theprofitproblem.com⁠⁠⁠⁠annealbc.com⁠⁠ ⁠⁠Email Martin⁠⁠⁠⁠Meet With Martin⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠Facebook⁠⁠⁠⁠Instagram⁠⁠More from Khalil⁠⁠benali.com ⁠⁠⁠⁠Email Khalil⁠⁠⁠⁠Meet With Khalil⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠Facebook⁠⁠⁠⁠Instagram⁠⁠More from The Cash Flow ContractorSubscribe to our⁠⁠ ⁠⁠⁠⁠YouTube channel⁠⁠Subscribe to our ⁠⁠Newsletter⁠⁠Follow On Social:⁠⁠ LinkedIn⁠⁠,⁠⁠ Facebook⁠⁠,⁠⁠ Instagram⁠⁠, ⁠⁠X(formerly Twitter)⁠⁠Visit our ⁠⁠website⁠⁠⁠⁠Email⁠⁠ The Cashflow Contractor
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    58 m
  • 277 - Planning Your Exit: Building a Business That Doesn’t Need You with Aaron Mills
    Oct 16 2025
    Want to build a construction business that runs without you? In this episode, Aaron Mills shares how accurate financials and strategic systems can transform your company from owner-dependent to highly valuable and sellable. Learn how one electrical contractor grew from $30M to $90M in four years while the owner reduced his involvement from 60 hours to just a few hours per week.What You’ll LearnHow to transform messy financials into strategic tools for growthThe importance of WIP schedules and how they reveal hidden profit opportunitiesWhy pricing increases often meet less resistance than you expectHow to strategically remove yourself from day-to-day operationsThe exact systems needed to triple net profits while working lessTime Stamps00:55 - Episode Intro02:32 - Financial Resource Optimization04:15 - Challenges in Construction Financials05:29 - Case Study: Electrical Contractor06:48 - Growing Broke: Understanding Revenue Pillars14:21 - Controller vs CFO: Roles and Responsibilities22:25 - Exiting the Business and Personal Success Stories28:51 - Understanding the WIP Schedule31:41 - Dissecting the WIP Schedule36:03 - Training Project Managers44:28 - Challenges in Implementing WIP46:03 - The Importance of Systems49:16 - Daaxit’s Free Strategy Session50:30 - Core Values and Asking for Help50:55 - The Story Behind Daaxit51:47 - Episode OutroSnippets from the Episode"If your financials are on a roller coaster month to month—if you're making a whole bunch of money one month and losing a whole bunch the next—then your financials are inaccurate and you need some help."— Aaron Mills"When you're going to sell your business, it's so much more attractive if you're not in the business running it every day. You want a business that operates by itself."— Aaron Mills"A controller's reporting the history; the CFO bridges the history to the future with the business owner and the vision."— Aaron Mills"I just took my first two weeks off. I didn't answer my phone. This spring, this summer, I've been going to my kids' sporting events for the first time ever, and I have the best relationship with my wife ever."— Construction Business Owner (Client Success Story)Key TakeawaysYour financials should be strategic tools, not just tax documentsWIP schedules reveal hidden profit opportunities when properly analyzedRaising prices on unprofitable clients is often easier than you thinkBuilding a business that runs without you increases its value dramaticallyDifferent revenue levels ($5M, $10M, $20M+) require completely different systemsProject managers need monthly financial reviews to maintain profitabilityA business that runs without you provides both financial and personal freedomResources⁠24 Things⁠ Construction Business Owners Need to Successfully Hire & Train an Executive Assistant⁠Schedule⁠ a 15-Minute Roadblock CallCheck out⁠ OpenPhone⁠Build a Business that Runs without you. Explore our⁠ GrowthKits⁠ Need Marketing Help? We Recommend⁠ Benali⁠Need Help with podcast production? We recommend⁠ Demandcast⁠More from Aaron MillsAaron Mills - Founder/ CEO DaaxitDaaxit WebsiteAaron Mills on LinkedInMore from Martin Holland⁠theprofitproblem.com⁠⁠annealbc.com⁠ ⁠Email Martin⁠⁠Meet With Martin⁠⁠LinkedIn⁠⁠Facebook⁠⁠Instagram⁠More from Khalil⁠benali.com ⁠⁠Email Khalil⁠⁠Meet With Khalil⁠⁠LinkedIn⁠⁠Facebook⁠⁠Instagram⁠More from The Cash Flow ContractorSubscribe to our⁠ ⁠⁠YouTube channel⁠Subscribe to our ⁠Newsletter⁠Follow On Social:⁠ LinkedIn⁠,⁠ Facebook⁠,⁠ Instagram⁠, ⁠X(formerly Twitter)⁠Visit our ⁠website⁠⁠Email⁠ The Cashflow Contractor
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    55 m
  • 276 - The #1 Mistake Contractors Make When Hiring (and How to Build a Team That Stays) with Ryan Englin
    Oct 9 2025
    Discover why your hiring struggles might be a marketing problem, not an HR issue. Ryan Englin of Core Matters shares how treating recruitment as a marketing activity transforms your ability to attract and retain quality talent. Learn practical strategies to build a team that stays without constantly fighting the revolving door of employees that plagues many contractors.What You’ll LearnWhy recruitment is a marketing activity, not an HR functionHow to build a "bench" of quality candidates before you need themThe true cost of a bad hire beyond just wagesWhy measuring behaviors instead of just hours leads to better team performanceHow to create systems that deliver on the promises you make to potential employeesTime Stamps01:00 - Episode & Guest Intro02:26 - Core Matters: Marketing for Recruitment04:20 - Building a Recruitment Funnel06:59 - Retention and Training Challenges11:27 - Creating a Positive Work Environment14:24 - The Importance of Growth and Reputation24:27 - Measuring Behaviors, Not Hours26:59 - Defining and Tracking Core Behaviors28:04 - Behavioral Core Values28:43 - Tracking Punctuality and Learning30:55 - One-on-One Meetings and AI Assistance33:10 - Immediate Feedback and Tough Conversations38:23 - The Cost of a Bad Hire42:08 - Profit Per Employee43:33 - Owner's Role and Return on Investment45:34 - Communicating Profitability to Employees47:49 - Using Analogies for Better Understanding49:32 - Establishing Daily or Weekly HuddlesSnippets from the Episode"Recruiting is not an HR activity. When you're looking to recruit people, you need to think of it as a marketing activity. It's putting your opportunity to work in front of the right people when they're ready to make a decision about who they want to work for."— Ryan Englin, Core Matters"Construction has five times the national average suicide rate. Why? Because they get beat up at home. They get beat up on the job site. Nobody values them. Nobody appreciates them. They have no one to turn to."— Ryan Englin, Core Matters"We do not have a labor shortage in the trades. What we have is a retention problem and a lack of training problem."— Ryan Englin, Core Matters"Why is it we always have time to do it over, but we never have the time to do it right?"— Ryan Englin, Core Matters"People should never be surprised at what you think of their performance. Ever."— Ryan Englin, Core MattersKey TakeawaysTreat recruiting as marketing, not HRBuild an email list of prospective candidatesFocus on retention before recruitmentCreate systems that deliver on your employment promisesMeasure and reinforce key behaviors, not just hours workedProvide immediate feedback instead of waiting for reviewsEstablish daily or weekly team huddlesResources24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantSchedule a 15-Minute Roadblock CallCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Ryan EnglinCore Matters websiteTitans of the Trades podcastRyan Englin on LinkedInMore from Martin Hollandtheprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cash Flow ContractorSubscribe to our YouTube channelSubscribe to our NewsletterFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow ContractorConnect With UsSubscribe to The Cashflow Contractor podcast for more insights on building a profitable contractor business. Leave a review if this episode helped you rethink your hiring approach. Visit cashflowcontractor.com for more resources and past episodes.
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    54 m
  • 275 - Get the Most Out of Your Team: Daily Huddles, Employee Incentives & Smart Software Tips
    Oct 2 2025
    Struggling to maximize your team's productivity? In this practical episode, Khalil and Martin share proven strategies for getting the most from your employees—from implementing effective morning huddles to smart incentives that actually work. Discover how simple changes to your team management approach can dramatically improve productivity and morale without requiring constant supervision.What You’ll LearnHow to structure effective daily huddles that take just 10 minutes but transform accountabilityWhy the right employee incentives matter (and which common approaches to avoid)How choosing the right software impacts team performance and business profitabilityWays to leverage AI for better team communication and knowledge managementHow to recognize what motivates different team members beyond just moneyTime Stamps01:17 - Morning Huddles: Structure and Benefits04:54 - Feedback from the Team08:43 - Implementing AI and Technology18:11 - Language Barriers and Team Communication27:55 - Generosity and Expectations28:40 - Aligning Interests with Performance32:23 - Recognition and Motivation35:45 - The Pitfalls of Equity Incentives39:43 - The Importance of Effective Software42:46 - Challenges with Software Integration47:48 - Behavior Change and Software Adoption51:27 - The Role of Software in Business Functions55:40 - Avoiding DIY Pitfalls01:00:05 - Summary and Key TakeawaysSnippets from the Episode"What we're doing now: four people jump on for 10 minutes—no longer than that. It's every single day. One person leads it for the entire week. Their responsibility is truly understanding what every person says is their priority for the day."— Khalil Benalioulhaj"Finding ways that work to incentivize employees is really hard. And it depends on what, well, it can be hard to do. It depends on your company, but mostly what I think about when I think about incentives is what not to do."— Martin Holland"People want to work for bosses that care, and people want to work for companies that treat them with respect and care about who they are and invest in them as a person, not just as a professional."— Khalil Benalioulhaj"Beware of software as a silver bullet because it's not one. It requires work. It's gonna take work to learn it, work to maintain it, work to actually get the benefits of it."— Khalil BenalioulhajKey TakeawaysStructure Daily Huddles for Maximum ImpactMatch Incentives to What Actually Motivates IndividualsAvoid Incentivizing Basic Job RequirementsInvest in Better Software When Opportunity Cost Justifies ItDon't DIY Critical Business Functions Like BookkeepingRecognize Different "Languages" of Employee AppreciationConsider Team Structure When Implementing Communication SystemsResources24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantSchedule a 15-Minute Roadblock CallCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Hollandtheprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cash Flow ContractorSubscribe to our YouTube channelSubscribe to our NewsletterFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow ContractorConnect with UsWant to transform your contracting business with less stress and more profit? Visit cashflowcontractor.com to access more resources and join our community of contractors building systems that create freedom. Subscribe to the podcast for weekly insights you can implement immediately in your business.
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    1 h y 4 m
  • 274 - Finding Your Financial Independence Number with Chad Hufford
    Sep 25 2025
    Is your business building your wealth, or just funding your lifestyle? In this eye-opening conversation with financial advisor Chad Hufford, we break down how contractors can define their "target number" for financial independence and create a clear path to achieve it—without sacrificing the present. Discover practical strategies to build wealth both inside and outside your business.What You’ll LearnHow to calculate your specific "target number" for financial independenceWhy creating a "work-optional lifestyle" is crucial for business ownersThe proven debt elimination strategy that creates momentum for wealth buildingHow to balance business cash reserves with personal financial planningWhy most financial advice fails (and what actually works for contractors)Time Stamps01:04 - Episode Intro01:28 - Life Lessons and Reflections02:58 - Guest Intro04:05 - Importance of Having a Financial Plan05:15 - Proactive Financial Strategies07:59   - Creating a Closer Relationship with our Future10:36 - Setting Financial Goals27:39 - Living Within Your Means32:54 - Debt Elimination Strategies37:20 - Investing for the Future38:02 - Customizing Your Financial Plan39:07 - Mortgage vs. Investment Dilemma40:58 - Consumer Debt and Long-Term Goals44:08 - Business Cash Reserves46:53 - Investment Strategies and Diversification53:18 - The Role of a Financial Advisor56:49 - The Importance of Adherence01:00:58 - Building a Long-Term Financial Vision01:05:49 - Final Thoughts and Getting StartedSnippets from the Episode"Nobody would ever buy a house that was built without a blueprint, but too often we let our futures unfold without one. We end up being a little more haphazard, sometimes aimless."— Chad Hufford"If you don't know where you're going and you start feeling lost, the tendency is to just go faster, to double down on everything you're already doing."— Chad Hufford"Education without execution is merely entertainment. If you are learning things without implementing them in your life, you're not gonna get much benefit."— Chad HuffordKey TakeawaysDefine Your Financial Independence Target NumberReduce Personal Lifestyle Expenses Before Building WealthPay Off Consumer Debt Before Aggressive InvestingBuild Business Cash Reserves of 3+ MonthsFocus on Investment Income, Not PrincipalDiversify Like an Orchard, Not a Single TreeChoose a Financial Advisor Who Holds You AccountableResources⁠⁠24 Things ⁠⁠⁠⁠Construction Business Owners Need to Successfully Hire & Train an Executive Assistant⁠⁠⁠⁠Schedule⁠⁠⁠⁠ a 15-Minute Roadblock CallCheck out⁠⁠⁠⁠ OpenPhone⁠⁠⁠⁠Build a Business that Runs without you. Explore our ⁠⁠⁠⁠GrowthKits ⁠⁠⁠⁠Need Marketing Help? We Recommend⁠⁠⁠⁠ Benali⁠⁠⁠⁠Need Help with podcast production? We recommend ⁠⁠⁠⁠Demandcast⁠⁠⁠⁠More from Chad HuffordChad Hufford - Financial Advisor, Veritas AlaskaWebsite: Veritas AlaskaVeritas Alaska PodcastLinkedIn: Chad HuffordMore from Martin Holland⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theprofitproblem.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠annealbc.com ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email Martin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Meet With Martin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More from Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠benali.com ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Meet With Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More from The Cash Flow ContractorSubscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow On Social: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X(formerly ...
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    1 h y 10 m
  • 273 - Setting Clear Employee Expectations: What's The Minimum vs. What Drives Success
    Sep 18 2025
    In this candid discussion, Martin and Khalil tackle the frustrating challenge of employees who do the bare minimum versus those who go above and beyond. They explore how contractors can set clear expectations, build a performance-driven culture, and address the difficult conversations most business owners avoid. Whether your team is underperforming or you're struggling with how to promote the right people, this episode delivers practical strategies for building a team that cares about your business as much as you do.What You’ll LearnWhy setting dual expectations creates confusion and poor performanceHow to hire for character and train for skills instead of settling for experienced mediocrityWhen to replace employees who don't align with your company cultureWhy promoting based on tenure instead of potential damages your businessHow to effectively onboard new employees with a two-week intensive approachTime Stamps00:55 - Episode Intro01:52 - Balancing Business Leverage and Personal Well-being04:23 - Real-life Examples of Employee Management09:20 - Setting Clear Expectations and Performance Standards16:55 - Hiring for Character and Training Newbies21:33 - Promoting for Potential vs. Performance26:43 - Employee ReviewsSnippets from the Episode"When you delay difficult conversations, they accrue interest. That guy that's been there for 20 years probably should have had a conversation 19 years ago."— Khalil Benalioulhaj"The only people available to be hired are either malcontent, unhappy, inexperienced, or incompetent."— Martin Holland (quoting his father)"When you hire people, you have to be absolutely crystal clear on expectations. And you have to self-examine and make sure you don't have dual expectations."— Martin Holland"Clear is kind. If you can start your conversation with what this is about and how it's going to end, then that's great."— Khalil BenalioulhajKey TakeawaysDon't Set Minimum Standards That Become AnchorsLead By Example To Create A Culture Of ExcellenceHire For Character, Train For SkillsReplace Underperformers QuicklyPromote Based On Potential, Not TenureHave Difficult Conversations EarlyDedicate Two Weeks To Proper OnboardingResources⁠24 Things ⁠⁠⁠Construction Business Owners Need to Successfully Hire & Train an Executive Assistant⁠⁠⁠Schedule⁠⁠⁠ a 15-Minute Roadblock CallCheck out⁠⁠⁠ OpenPhone⁠⁠⁠Build a Business that Runs without you. Explore our ⁠⁠⁠GrowthKits ⁠⁠⁠Need Marketing Help? We Recommend⁠⁠⁠ Benali⁠⁠⁠Need Help with podcast production? We recommend ⁠⁠⁠Demandcast⁠⁠⁠More from Martin Holland⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theprofitproblem.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠annealbc.com ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email Martin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Meet With Martin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More from Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠benali.com ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Meet With Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More from The Cash Flow ContractorSubscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow On Social: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X(formerly Twitter)⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Visit our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Cashflow ContractorConnect with UsVisit cashflowcontractor.com for more episodes and resources to help you build a contracting business with less stress, more time, and more money. Subscribe to our podcast on your favorite platform and follow us on social ...
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