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Do you struggle to stay productive amidst constant task switching?

Join Rachel as she delves into the major issue of task and channel switching. Discover what task switching is, why it's a significant problem in the customer success industry, and learn practical tips to minimize its impact.

From creating pockets of focus work to batch tasking and surprising tools, Rachel provides actionable strategies to help you achieve better results and feel less exhausted at the end of the day.

Chapters:

00:00:00 - Welcome to Psychology of Customer Success

00:01:17 - The reality of task switching

00:02:30 - Consequences of multitasking

00:04:20 - Invisible impact of task switching

00:06:00 - The cognitive cost of switching tasks

00:07:09 - Productivity loss from task switching

00:08:18 - Battling email and Slack distractions

00:10:50 - Strategies for focused work

00:14:22 - Optimizing your workday

00:18:11 - Tools and tips for better focus

NEW FREE RESOURCES

💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.

💎 The Focus Formula - How to make measurable progress on your CS Strategy every single day.


WORK WITH RACHEL:

🧑🏻‍🎓 The CS Leadership Academy

CONNECT WITH RACHEL

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WEBSITE

https://provansuccess.com