how nonprofits set goals that actually move revenue, relationships, and results. They start with the metric many teams avoid because it can be a rude awakening: donor retention. Tony walks through a simple way to calculate it, then connects the number to what leaders feel every day, time and budget pressure. His reminder lands like a CFO truth bomb: “The data doesn’t lie.” If your team assumes things are fine because a few familiar names show up at events, this episode brings you back to reality and gives you a starting point for a better plan.

From there, the conversation turns to relationship depth. The point is not endless list building. It is quality over quantity, supported by segmentation and donor tiers, and backed by a pipeline you can actually manage. Julia frames it in plain business language: your pipeline is not a vague hope, it is a set of lanes that deserve goals, tracking, and steady motion all year, not a December scramble driven by board pressure and gala season.

They also press into revenue diversification, especially when grant and government dollars can shift quickly. Multiple lanes are not just safer, they keep fundraising work more sustainable for the humans doing it. Then they move to data and tools: a robust CRM, mobile access, timely notes after donor meetings, and capacity building funding that can help pay for the systems and training.

Finally, they tie it all together with culture. A culture of philanthropy means everyone owns the donor experience, including customer service, and teams can celebrate other organizations’ wins without losing confidence.

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Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
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Year-end doesn’t “arrive” in nonprofits so much as it ambushes us. And that’s exactly why this conversation with John Tiso, VP of Revenue and Service Delivery at JMT Consulting, and Buu Lìnn Tran, SVP of Financial Solutions at JMT Consulting, feels like a shot of espresso for your finance, accounting, and operations leadership.

Host Julia C. Patrick frames the real business challenge: you’re not only closing the books you’re leading humans through a high-pressure stretch where accuracy, speed, and collaboration all collide. Buu Lìnn makes the case that strong leadership is less about pushing harder and more about supporting smarter: assess what your staff truly needs, invest in process improvement, and use technology intentionally to make work easier and outcomes stronger.

John brings the mindset shift that separates “we survived year end” from “we built capacity for next year.” Organizations that resist change until it’s unavoidable end up reacting at the worst possible moment. His blunt truth is the most liberating: “Get ahead of it and you’ll be soaring high.” That applies to financial operations, system adoption, and the way leaders set expectations for learning.

A standout takeaway: training can’t be a one-and-done event. Repetition matters and Buu Lìnn offers a practical solution: short, reusable “refresh” videos that staff will actually watch, plus an easy onboarding asset when roles change midstream.

Then the conversation turns to the big nonprofit efficiency leak: fundraising and finance teams operating with separate data, separate definitions, and a quiet trust gap. The fix is proactive alignment deciding now what data you’ll need later, naming data owners, and building a unified approach so teams stop competing and start collaborating.

Finally, they zoom out to strategic tech leadership: someone must serve as the connector across departments, guiding decisions so systems and data work together instead of multiplying confusion. Bottom line: year-end leadership is not paperwork it’s performance architecture!!

#TheNonprofitShow #NonprofitLeadership #NonprofitFinance

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Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

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Visit us on the web:The Nonprofit Show

Starting a nonprofit is often treated like a simple administrative step: fill out a few forms, wait a bit, and you’re off to the races. But in this episode, Julia C. Patrick and cohost Ellie Hume sit down with Christian LeFer, CEO of Instant Nonprofit, to talk about what it really takes to launch—and sustain—a mission-driven organization with business discipline.

Christian shares how many founders arrive at the nonprofit moment almost accidentally: the garage is full of dog crates, the community is offering in-kind support, and suddenly you need the legal structure to accept gifts, operate credibly, and stay compliant. Yet traditional paths can be slow, expensive, and confusing—often pushing would-be leaders into delays, missteps, or burnout before they’ve built momentum.

Instant Nonprofit positions itself as a modern, founder-friendly alternative: a guided, contextual process that handles formation through IRS approval and then keeps organizations on “autopilot” for ongoing maintenance. The real business takeaway is not just speed—it’s reducing operational friction so leaders can move from idea to execution without losing energy, donors, or board engagement along the way.

A memorable moment comes when Christian explains his “love letter to a bureaucrat” approach—designing filings to make a reviewer’s job easier, which accelerates outcomes and lowers risk. “Money is just a flow of energy… it’s really a river, and my job is to unblock the obstacles in that river,” he says, connecting formation, compliance, and financial management to the same leadership mindset: clarity, structure, and forward motion.

#TheNonprofitShow #NonprofitLeadership #NonprofitOperations

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show