Founder syndrome gets tossed around like a diagnosis, but this conversation reframes it as a leadership and governance challenge that shows up in real nonprofit operations: decision rights, communication, accountability, and the organization’s ability to scale beyond one person’s willpower.

Guest Brittan Stockert (Donorbox) opens by rejecting the blame-heavy tone of the phrase and naming the real risk: “Founder syndrome is really when… you treat your nonprofit as if it’s yours personally… as opposed to something that you’re caring for on behalf of the people it’s serving.” From there, she maps how the issue can quietly spread through an organization: communication gaps, staff checking out, hesitation to propose new initiatives because leadership might swoop in, and small delays that snowball into major financial consequences. When reimbursable grants are submitted late, when board decisions stall, when donor communications feel inconsistent, funders and supporters notice. The result isn’t just drama it’s revenue disruption, talent loss, and the evaporation of institutional memory.

Cohost Wendy F. Adams, CFRE (Cultivate for Good) adds a sharp leadership lens: founders often need grit to build, but “grit becomes gridlock” when control replaces stewardship. Together with Julia C. Patrick (American Nonprofit Academy), the discussion turns practical: guardrails that are both procedural and human. A succession plan matters, but so does the emotional transition. Brittan shares what she’s seeing in stronger organizations: executive coaching to normalize the shift, plus simple monthly 20-minute huddles that surface misalignment early—before it becomes boardroom blowups.

The governance takeaway is direct: diversify boards beyond the founder’s inner circle, broaden “diversity” to include lived experience and day-to-day nonprofit understanding, and use term limits and talent assessment to reduce power bottlenecks. Year-end pressure amplifies everything, but the bigger message is timeless: sustainable nonprofits design systems that protect mission, people, and revenue—even when leadership is changing.

00:00:00 Welcome and today’s topic founder syndrome
00:02:45 What Donorbox is and why nonprofits use it
00:04:20 Redefining founder syndrome as behavior and stewardship
00:05:30 Real world signs control patterns and staff impact
00:09:40 The slow feedback cycle communication gaps to revenue loss
00:12:15 Grit becomes gridlock naming the turning point
00:14:45 Guardrails succession plans and executive coaching
00:15:45 Monthly 20 minute huddles to stop problems early
00:18:30 Board governance redesign lived experience and independence
00:26:35 Year end pressure sector stress and fixing systems

#TheNonprofitShow #NonprofitLeadership #BoardGovernance

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Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

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Fundraisers Friday is back, and Julia C. Patrick and Tony Beall (Mr. Nonprofit Consultancy) tackle a topic that quietly runs the business side of fundraising: donor tier levels. If you’ve ever stared at your donor list and wondered, “Where do we start, and how do we keep this manageable?” this episode is your playbook.

They begin with the “why.” Tony frames donor tiers as a practical operating system, not a fancy fundraising accessory. Done well, tiers let you personalize messaging and protect your time by matching stewardship to giving level and relationship needs. In other words: less guessing, more intentional workflows. Tony puts it plainly: “The tiers really help you… organize your workflow and your bandwidth.” That’s a business benefit every nonprofit can appreciate, whether you’re running development solo or leading a full team.

Julia reinforces that tiers help organizations stop spinning their wheels. Once you know who’s in which group, you can plan communications, offers, and engagement with purpose instead of defaulting to blank-stare marketing meetings. As she says, “It kind of like helps you steer the ship.” The cohosts also emphasize that tiers are not “grades.” You’re not ranking human worth—you’re segmenting so you can communicate better and build a healthier donor experience.

From there, they move into how to set tiers responsibly: start with your giving data, avoid “one-size-fits-all,” and keep the number of tiers realistic (think three to six for most organizations). They also talk about naming your tiers for easier internal coordination and stronger external marketing—especially when the names align with your mission or community identity.

A standout real-world lesson comes from Julia’s local public radio example: a tiny, smart monthly ask (“just $5 more”) designed to move sustainers up a level. The business takeaway? When tiers are built on data and paired with clear value, you can create predictable pathways for donors to grow with you—without making it feel heavy or salesy.

00:00:00 Welcome to today’s topic donor tiers
00:01:10 Who Julia Patrick and Tony Beall are
00:01:42 The Architecture of Fundraising book and why it helps
00:03:48 Why donor tiers matter personalization and bandwidth
00:06:33 Build tiers from your own giving data
00:07:10 Donor tiers are not donor grades
00:08:37 How many tiers is too many three to six
00:09:16 Donors vs members and tier differences
00:10:16 Monthly sustaining donors as a unique tier

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Finishing the year “strong” is not just a slogan for nonprofit leaders; it’s a finance and operations project. Regional Director Ellie Hume from Your Part-Time Controller walks through five concrete steps to wrap up the year with fewer surprises and more control.

She starts with yearend giving appeals. Too many organizations accidentally lock donations into narrow buckets by saying things like “your gift will buy two backpacks.” Donors then reasonably assume their dollars can only be used for that purpose. Ellie urges development and finance to work together on language so appeals connect to mission without boxing funds into restrictions the organization never intended.

Next, she turns to scenario planning and timing. December is often halfway through the fiscal year for June 30 year end organizations and just after the budget has been approved for calendar year nonprofits. That makes it a perfect time to revisit assumptions, test “what if” scenarios, and adjust to shifting funding realities instead of waiting for a crisis.

Ellie then pairs this with strategic planning, reminding viewers that a three or five year plan can’t sit on a shelf. Boards and executives need to treat it as a shared roadmap, check progress regularly, and bring staff into the conversation. As she puts it, “If your staff is not bought into your strategic plan, it's going nowhere.”

Finally, she gets very practical: start 1099 and audit preparation now. Confirm W 9s, addresses, tax IDs, and vendor coding before January chaos sets in. Pull last year’s audit checklist, gather board minutes, grant agreements, policies, and make sure reconciliations are current. That preparation reduces stress for finance, the executive director, and external partners, and it frees up capacity when the sector is under increased scrutiny.

Throughout, Ellie frames finance as a strategic partner, not just report producers. The goal is a nonprofit that is calm, compliant, and ready for whatever the new year brings.

00:00:00 Welcome and Ellie Hume introduction
00:02:30 YPTC growth and new Chicago and Seattle offices
00:05:30 Why relationships matter in nonprofit finance
00:07:20 Year end appeals and unintentionally restricted gifts
00:11:45 Scenario planning at calendar and fiscal year midpoints
00:14:20 Keeping multi year strategic plans active and shared
00:18:30 Getting staff genuinely engaged in the strategy
00:19:50 Early 1099 preparation and W 9 best practices
00:22:10 December audit prep using last year checklists
00:24:45 Reducing stress and freeing finance to be strategic

#YearEndNonprofitFinance #NonprofitAccounting #TheNonprofitShow

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Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show