If your nonprofit’s checking account looks “healthy,” this episode is your friendly wake-up call: bank balance is not the same as real liquidity. Carole Santilli, CPA, Manager at Your Part-Time Controller (YPTC) Philadelphia, joins us to help leaders, board members, and development teams stop guessing and start managing cash with clarity.

Carole lays out why the bank statement can be “the worst place to look” when assessing what you truly have available to spend. The heart of the conversation is the difference between true operating cash and restricted or conditional funds—money that may be sitting in your account but is already spoken for by purpose, timing, or requirements (like matching). A scholarship grant, a multi-year commitment, or a conditional advance can create the illusion of being flush, even when operations are tight.

From there, the discussion turns practical: separate accounts for restricted funds, monthly reporting that keeps everyone honest, and board-level transparency that supports smarter decisions and stronger trust with funders. Carole also reinforces a widely used benchmark for stability: nonprofits should aim for three to six months of operating cash on hand—but only after restricted dollars are set aside.

Forecasting takes center stage as the real “business muscle” here. Budgets are approved and static, but reality shifts: events move, grants arrive late, reimbursements lag, expenses climb with inflation, and unexpected costs (like snow removal or insurance increases) show up fast. Carole’s message is consistent: forecast monthly, watch variances, and adjust early—before panic becomes policy.

And for boards? She makes it plain: financial oversight isn’t a passive role. Ask the “annoying” questions, understand obligations, and engage early in meetings while energy is high. As Carole puts it, “You can’t support the mission if you don’t have the funding and the resources.” She also reframes audits as a credibility asset: “Look at this as another tool in your toolbox” to reassure funders that your organization is well-run.

This episode is a strong reminder that calm, disciplined financial practices protect mission momentum—especially when life throws curveballs.

#NonprofitFinance #CashFlow #TheNonprofitShow

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show

Planned giving isn’t a “sign the paperwork and move on” moment—it’s a decades-long business strategy that demands discipline, systems, and relationship leadership. James Goalder (Partnerships Manager, Bloomerang) reframes planned gifts as the start of a longer stewardship cycle, not the finish line.

James tackles a mindset shift many organizations need right now: once a donor includes you in a will or trust, your responsibility actually accelerates. As he puts it, “for planned giving and for planned gifts, that’s really when the job is started.” Why? Because life changes, priorities evolve, and estate documents can be revised. The winning move is not celebration alone—it’s consistent, intentional connection that protects donor trust over time.

From there, James lays out three practical pillars that turn long-range stewardship into a repeatable operational system: information management, message delivery, and relationship management. He makes the business case for documentation as the backbone of continuity in a sector where staff turnover is real. “If it’s not in the CRM, it doesn’t exist,” he says—because the next person must be able to step in and carry the relationship forward without scrambling.

The conversation also moves beyond transactions into brand, messaging, and donor experience. Planned givers want to feel like insiders—part of a shared long-term vision, not an ATM. James warns that a “crisis culture” can weaken confidence fast, especially when donors have endless choices. Strong organizations communicate purposefully, listen more than they talk, and match touchpoints to donor preferences (email, coffee, events, family involvement when appropriate).

Finally, James reminds us that planned giving isn’t reserved for the ultra-wealthy. The most inspiring legacy commitments can come from unexpected champions who love your mission and want their impact to continue well into the future.

00:00:00 Welcome and why this “decades-long” topic matters
00:01:10 What a Partnerships Manager sees across the sector
00:02:45 Planned giving is the start of the work, not the end
00:05:10 Why wills and trusts can change over time
00:07:10 Who belongs in the stewardship circle (family, advisors, accountants)
00:10:45 The 3 pillars: information management, message delivery, relationship management
00:11:40 “If it’s not in the CRM, it doesn’t exist”
00:13:10 Messaging that builds belonging, not transactions
00:16:45 Relationship preferences and consistent touchpoints
00:21:25 Taking over a portfolio and the magic question: “Why us?”
00:23:05 Smart donor handoffs and being one link in the chain
00:28:10 Planned gifts can come from everyday champions

#PlannedGiving #DonorStewardship #TheNonprofitShow

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show

Job searches in the nonprofit sector aren’t just about “what’s next” anymore they’re about navigating a labor market that feels equal parts opportunity and uncertainty. We visit with Dana Scurlock, Managing Director of Staffing at Staffing Boutique, to talk about what’s really happening on both sides of the hiring desk and how nonprofit professionals can compete with more strategy and less stress.

Dana describes today’s market as “a little bit of everything,” explaining why so many experienced professionals are staying put. She introduces a newer trend she’s seeing across industries: “job hugging” where talented mid-level and senior candidates hold tightly to stable roles, making it harder for nonprofits to recruit proven performers and slowing down the pace of hiring. At the same time, organizations are being more cautious with budgets and taking longer to hire, sometimes choosing a vacancy over a rushed decision.

Then the conversation turns to modern job-search tactics and what nonprofits should expect from candidates (and vice versa). Dana makes the business case for tailoring every application, just like fundraising requires tailored outreach: fewer applications, better aimed. She also shares how AI tools can help candidates align resumes with recruiter keyword searches so the right experience actually shows up when hiring teams search. As Dana puts it, “AI really can be a helpful assistant when it comes to building your resume and optimizing your resume for some of the Boolean and keyword searches.”

One of the most eyebrow-raising moments is the rise of the one-way video interview: candidates recording answers to prompts without a live interviewer. Dana and host Julia Patrick react strongly to what that may signal about candidate experience and employer brand. Dana frames it plainly: “It affects your brand, it affects your ability to retain staff.” From virtual first-round interviews to smarter follow-up emails, the big takeaway is clear: nonprofit hiring is evolving fast and the organizations that treat recruitment like a core business function will win better talent.

#TheNonprofitShow #NonprofitCareers #NonprofitStaffing

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show

Jeffrey R. Wilcox, President and Chief Learning Curator of Third Sector Company, and Nancy Bacon of Nancy Bacon Consulting—provide a timely conversation on interim leadership as a smart business move for nonprofits.

Nancy shares the findings from their recently completed report on Interim Leadership and how it was built through deep listening—town halls, surveys, and focus groups with interim experts across North America—to capture what the field is becoming. The result: a sector-wide definition that positions interim leadership as an intentional, mission-centered intervention at a pivotal moment—built to stabilize operations, guide people through change, and set up the next leader for success.

Jeffrey makes the business case with unmistakable clarity: “Interim is an investment. It is not an expense.” Rather than a temporary human resource fix, the work addresses a major risk facing nonprofits: executive attrition and leadership transitions that aren’t planned. Boards that treat a transition like an emergency hire often trade speed for stability—then pay for it later in culture strain, staff churn, and stalled momentum.

The conversation lifts the role of language in board decision-making. Both guests emphasize that clear expectations reduce fear and prevent “accidental interims” created by rushed succession. Jeffrey shares a simple framework interims consistently bring: clarity, capacity, and confidence—so boards can move forward with shared reality instead of conflicting perceptions.

Finally, the episode widens the lens: interim leadership is expanding beyond coastal hubs, accelerated by COVID-era shifts and virtual capacity, allowing experienced leaders to support rural and smaller communities that need strong nonprofit operations the most.

If your organization is thinking about succession—or avoiding it—this conversation offers a practical, mission-forward way to treat leadership change as a moment to strengthen the business engine behind the mission.

#TheNonprofitShow #NonprofitManagement #SuccessionPlanning

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show

Cohosts Julia C. Patrick and Tony Beall tackle a fundraising trap that quietly keeps nonprofits stressed and stuck: betting everything on one revenue source. They call it “The Egg or the Basket”—and the message is clear: your mission can’t ride on a single lane of funding.

Tony frames revenue diversification in plain business terms: build multiple revenue streams that fit your mission, your market, and your organization’s maturity. If one stream slows down or disappears, you’re not forced into panic-mode program cuts. Julia reinforces that there’s no one-size-fits-all formula; the mix should shift based on life cycle, community behavior, and capacity.

They walk through a sample revenue mix and why it often surprises teams. Individual giving typically sits as the largest slice, and Tony points listeners to Giving USA as a useful reference point for understanding how national trends compare to your own results. Grants, while important, can be unpredictable—especially for newer organizations. Tony offers a reality check for early-stage nonprofits: many funders want proof of concept, years of services delivered, and sometimes matching funds before larger awards are on the table.

Then they move into earned revenue and enterprise conversations—where boards may push for a café, thrift store, gallery, or other venture. Julia notes these choices come with real accounting and cost structures that must be managed like a business line, not a side hobby.

Finally, they bring it home with practical governance tools: reporting, dashboards, benchmarking, and scenario planning so teams can pivot intentionally. As Tony puts it, “You need good data to help you understand how to diversify your revenue stream and what that mix should look like.” And Julia warns against board-driven wish lists that development teams are told to execute after the fact: “That’s just…a recipe for disaster.”

#NonprofitFundraising #RevenueStrategy #TheNonprofitShow

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show

AI isn’t a “someday” conversation for nonprofits anymore it’s a right-now operational decision with governance, risk, and staff behavior at the center. Joshua Peskay, Co-Founder of Meet the Moment, joined Julia C. Patrick to talk about the practical reality nonprofits are facing: AI adoption is already happening inside your organization whether leadership has planned for it or not.

Joshua frames the moment with a clear warning and a workable path forward. Too many nonprofits, he says, are bumping into “governance immaturity” the missing pieces that turn AI from a productivity boost into a liability. Think policies, staff learning, data classification and handling, and vendor risk review. Instead of debating whether AI is allowed, Joshua urges leaders to start by accepting the current state and then managing it with intention. As he puts it, “Artificial intelligence is happening and it is happening incredibly fast… the water is coming down the mountain.”

The duo reinforce what many executives have observed: when organizations ban AI, staff still use it they just do it quietly, creating silos and exposure. Joshua connects that to a familiar cybersecurity pattern: shadow IT. People work around constraints to get the job done, especially in a sector that’s under-resourced, remote, and mission-urgent.

The forward-looking takeaway is refreshingly actionable: start with the AI tools already inside your protected environment. If your nonprofit runs on Microsoft 365 or Google Workspace, use Copilot, Gemini, or NotebookLM as your baseline so staff can work with guardrails. For anything outside that ecosystem, require a business case and a review process. Then, build a learning culture where staff share what’s working, what’s failing, and what’s safe.

Joshua also brings urgency from the risk landscape, noting nonprofits are attractive targets because of sensitive data and typically weaker security.

00:00:00 Welcome and why AI is the topic right now
00:01:26 What Meet the Moment does for nonprofits
00:03:20 The real issue governance maturity and policies
00:05:04 When nonprofits ban AI staff use it anyway
00:06:08 The water down the mountain analogy
00:07:53 Why nonprofit community learning matters
00:11:23 The square wheel paradox and making time to learn
00:13:32 Readiness vs reality and starting from current state
00:15:17 Use the AI already in your protected workspace
00:18:39 Shadow IT and work from home risk
00:21:42 Why nonprofits are attractive cyber targets
00:24:52 Donor spreadsheets and why “hope is not a strategy”

#TheNonprofitShow #NonprofitManagement #AIgovernance

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show

We visit with Kate Berkey, a StoryBrand guide for nonprofits, to talk about something that affects every organization’s bottom line — whether they realize it or not: clear messaging. Or more specifically… what happens when we don’t have it.

Kate opens with a reality check that’s hard to ignore: many nonprofits are unintentionally leaving money on the table simply because their communication is confusing. Not wrong. Not poorly intentioned. Just unclear. And as she shares a phrase that sticks with you, “If you confuse, you lose.”

Using the StoryBrand framework, Kate explains how humans are wired for story, not information overload. The model is simple and familiar: a character wants something, faces a problem, meets a guide, gets a plan, takes action, and moves toward success while avoiding failure. The big shift for nonprofits? Your organization is not the hero — your donor or the person you serve is. Your role is the guide. When that dynamic clicks, messaging becomes more relatable, more actionable, and far more effective in fundraising.

Kate also shines a light on a common nonprofit habit: using big, feel-good language that sounds meaningful internally but leaves outsiders scratching their heads. Phrases like “empowering human flourishing” may feel inspiring in a strategy session, but they create mental work for donors who are just trying to understand what you actually do and how they can help. Clear messaging makes it easy to say yes.

The impact goes beyond fundraising. When your message is tight and repeatable, staff, volunteers, and board members gain confidence. They stop fumbling when someone asks, “So what does your organization do?” and start becoming natural ambassadors in everyday conversations.

Kate wraps with a real-world story of a volunteer event that had heart, energy, and great intentions — but lost momentum because it delivered too much information and ended with multiple calls to action. The result? Confusion instead of commitment. Her fix is beautifully simple: one clear story and one clear ask.

If your organization has ever struggled to explain what you do in a way that sparks action, this conversation is a must-watch.

#Storytelling #NonprofitMarketing #TheNonprofitShow

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show

What does it take for a nonprofit to grow from “we’re getting by” to “we’re building a real engine for impact”? In this energizing conversation, Julia Patrick sits down with Sherry Quam Taylor of Quam Taylor to talk about what nonprofit leaders should truly focus on in 2026 if they want sustainable, strategic revenue growth.

Sherry starts with a bold challenge: stop letting scarcity run the organization. Not as a motivational poster idea, but as a practical leadership decision. Her favorite starting place is a deceptively simple exercise: take the strategic plan and price it out honestly. Not the “squeak by” version. The real version. Reserves. Living wage salaries. The marketing role you never replaced. Staff development. The tech you keep postponing. When leaders finally put the full need on paper, something shifts from fear to possibility, because the organization can now align revenue goals to an actual plan.

From there, Sherry calls out one of the biggest growth blockers in the sector: trying random tactics instead of committing to a planned strategy. As she puts it, “If we align our hours to dollars… there’s actually a math equation that gets to that.” That’s the business of nonprofits in one sentence: staffing, activities, and fundraising effort must match the revenue destination.

Then she brings it home with a refreshing reminder that modern fundraising still wins through relationships. Not stiff, over engineered emails and performative professionalism, but real human connection. Sherry has a simple mantra her clients keep on sticky notes: “Talk like a human.” She explains that both funders and nonprofits want the same thing a genuine conversation with the people behind the work. In a world where messages all start to sound the same, authenticity becomes a competitive advantage.

Finally, she makes a case for something too many organizations avoid: asking for help and budgeting for it. Growth requires investment in expertise, capacity, and support systems, and boards should be champions of that, not roadblocks.

If your nonprofit is ready to fund the plan you actually want, not the one you can barely afford, this episode will leave you with momentum and a smarter path forward.

#TheNonprofitShow #NonprofitManagement #FundraisingStrategy

Find us Live daily on YouTube!

Find us Live daily on LinkedIn!

Find us Live daily on X: @Nonprofit_Show

Our national co-hosts and amazing guests discuss management, money and missions of nonprofits!
12:30pm ET 11:30am CT 10:30am MT 9:30am PT

Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com
Visit us on the web:The Nonprofit Show