Growth is the buzzword in every property management boardroom right now–but let’s be real, it’s never felt harder to achieve. In one of our most downloaded episodes, I chat with Steven Marinucci, a rent roll finance specialist and trusted advisor in the commercial banking space. Steven pulls back the curtain on how to fund a rent roll, what banks are really looking for, and why growing without a plan can be riskier than standing still. If you want to scale your business sustainably, this conversation is your roadmap.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Steven Marinucci:

https://www.linkedin.com/in/steven-marinucci-marra-finance/?originalSubdomain=au

https://marra.finance/

Have you ever sat across from an investor who’s just had a tenant stop paying rent, damage the property, and disappear, and felt that knot in your stomach because you know what comes next? The paperwork. The tribunal. The waiting. The emotional load. And often, no real financial recovery at the end of it.

In property management, we’re taught that court is just part of the job. That it’s the “proper process”. That insurance is optional or a last resort. But what if that belief is actually costing property managers time, energy, and investor trust?

In this episode, I chat with Brenda Hunter, National Products and Sales Manager at the Property Insurance People, and a former property manager who understands exactly what it’s like to sit on both sides of the fence. We unpack the real difference between insurance claims versus going to court, why so many landlords are underinsured without realising it, and what property managers need to know to better protect their investors and themselves.

This conversation goes beyond theory. We talk about real claims, real mistakes, and real scenarios property managers face every day. If you’ve ever felt torn between “doing the right thing” and doing what actually gets results for your owner, this episode will give you clarity.

“Insurance is a backup plan. It’s peace of mind for the landlord but it’s also peace of mind for the property manager knowing there’s coverage when something goes wrong.” - Brenda Hunter

We cover:

1. Why insurance claims are often faster, less stressful, and more effective than tribunal action for recovering money after tenant default or damage
2. The critical difference between building insurance and landlord insurance, and why many landlords with houses are unknowingly underinsured
3. What landlord insurance actually covers, including rent default, loss of rent, tenant damage and contents
4. Why rent default is one of the most common and costly claims and what property managers should check in every policy
5. Common content coverage gaps that catch landlords out, including dishwashers, floating floors, underlay, wardrobes and owner supplied appliances
6. How insurers assess tenant damage and the difference between accidental, deliberate and malicious damage
7. The biggest mistakes property managers make when lodging claims and how documentation can make or break the outcome
8. When to lodge an insurance claim and why waiting for all the information can slow everything down
9. Why strata building insurance does not replace landlord insurance and where liability risks still sit

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses:

What happens when you stop playing small and truly own your worth–especially when it comes to money? In one of our most-downloaded episodes, I sit down with best-selling author and money mindset mentor Denise Duffield-Thomas to unpack the mindset shifts that help women charge premium prices, release money fear, and step into first-class lives. Together, we dive into why so many property managers undercharge despite delivering incredible value, the unconscious blocks that keep them stuck in hustle mode, and the simple, actionable shifts that can change not just your income, but the clients and life you attract.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Denise Duffield-Thomas:

www.denisedt.com

Instagram: @denisedt

Facebook: @denisedt

Have you ever reached the end of the year feeling exhausted, like you worked hard but still didn’t feel fulfilled? Like you ticked goals off a list, chased milestones, stayed busy, yet something still feels misaligned. As planners come out and the pressure builds to reinvent yourself by January 1st, it’s easy to fall back into resolutions that come from pressure rather than presence.

In this episode, I share why I no longer believe in traditional New Year’s resolutions and what I do instead. After years of setting big goals, hustling to achieve them, and still feeling disconnected from myself, I realised the problem wasn’t discipline or motivation. It was alignment. Goals that look good on paper don’t mean much if they don’t emotionally connect to the person you’re becoming.

This episode invites you to slow down, reconnect with your future self, and cast a vision that actually feels supportive. Rather than asking what you want to achieve, I guide you to ask who you want to be and how you want to feel in your business, your body, and your boundaries as you move into 2026.

“ You don't need a new planner. You don't need 47 goals. You just need a vision that feels so aligned, it pulls you forward without forcing it. So this year I invite you to skip the resolutions and instead come home to yourself. Let 2026 be the year that you feel good in your business, your body, your boundaries. and your becoming.” - Kylie Walker

We cover:

1. Why most New Year’s resolutions fail and how pressure-based goal setting leads to burnout
2. The difference between setting goals and casting a vision for your future self so you can move toward what feels aligned and sustainable, not forced or draining
3. A guided visualisation to help you reflect on 2025 and consciously step into 2026
4. Journaling prompts to clarify who you’re becoming before deciding what you’ll do and the goals and intentions you set for yourself
5. How to set intentions instead of to do lists that leave you feeling overwhelmed
6. Questions to ask yourself before committing to any goal so it feels supportive, not stressful
7. Why alignment creates momentum without hustle and allows progress to feel natural and grounded rather than driven by pressure or burnout
8. The power of choosing non negotiables instead of endless goals and how they create focus, consistency, and a steady sense of direction throughout the year
9. How redefining what success means to you can help you create more spaciousness, clarity, and fulfilment

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses:

If you’ve ever hit a point where the hustle felt relentless and burnout was creeping in, you’re going to want to hear this. In one of our most downloaded episodes, I’m joined by Chris Henry from River Realty, who shares his deeply personal story of chasing success in real estate – until it nearly broke him. From hospitalisation to healing, Chris opens up about the turning point that led him to build a business focused on people, culture, and sustainability. This chat is a must-listen for anyone craving more balance, purpose, and longevity in their career.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Chris Henry:

https://www.riverrealty.com.au/chris-henry/

https://www.instagram.com/chrisjameshenry/

https://www.facebook.com/chris.henry.167322

https://www.facebook.com/teamhenryriver

Have you hit that point in the year where you’re dragging yourself toward the finish line, promising yourself that you’ll rest once this one last thing is done? I know that feeling well. In property management, it can become so normal that we stop questioning it. Busy turns into an identity. Stress feels familiar. And exhaustion quietly becomes the baseline.

In this episode I’m having a very real, honest conversation about the mindset shifts that have completely changed the way I work, lead and live. I recorded this episode as I was counting down to a 6 week break, and it felt like the right time to pause and reflect on what’s actually been driving my stress, overworking and constant pressure.

This isn’t about a new strategy, planner or system. It’s about the unconscious beliefs that were running the show for me without me even realising it. I share the 5 mindset shifts I made this year that helped me move out of survival mode and into a calmer, more sustainable way of running my business and showing up as a leader.

“ The best way I have found to get conscious and have the space to be conscious is by giving myself rest and having a space, and rest isn't the reward. It's a responsibility. If I'm a leader, I set the tone. If I'm exhausted, so is my team. And if I'm running on empty, my clients can certainly feel that as well. So I now prioritise rest, I schedule it into my calendar like I would a meeting.” - Kylie Walker

We cover:

1. How I realised I wasn’t just busy, I was actually addicted to stress and why that’s so common in property management
2. Shifting from reactive property management to building systems and processes that create calmer, more organised businesses
3. How scarcity thinking shows up as “there’s never enough time, money or support” and what changed when I challenged that
4. How I released limiting beliefs that were impacting my confidence, leadership and business decisions
5. Why rest isn’t something I earn once everything is done, but something I’m responsible for as a business owner and leader
6. How mindset work supports clearer boundaries, better leadership and sustainable business growth
7. What’s changed for me since I stopped overworking and started prioritising energy, clarity and long term impact

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie:...

In one of our most downloaded episodes ever, I sat down with Claire Baines, CEO of Hands Across The Water, to talk about the brave decision to walk away from a corporate career that looked perfect on the outside–but felt completely misaligned on the inside. From leading national events at REA to rebuilding homes in Thai villages, Claire’s story is one of purpose, resilience, and redefining success on your own terms. She opens up about the moment everything changed, her personal IVF journey, and how she and founder Pete pivoted their entire charity model after COVID wiped out 80% of their fundraising overnight.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Claire Baines:

handsgroup.org.au

facebook.com/thehandsgroup

@handsacrossthewater_anz

As the year winds down, December can feel like the busiest, loudest, most exhausting month in property management. Phones ringing nonstop, urgent maintenance requests, owners wanting zero vacancy over Christmas, and you barely remembering what a proper lunch break looks like. Somewhere in the middle of the chaos, you probably promised yourself that this year would be different.

In this episode I chat about what the end of year really looks like for property managers and why it so often ends in burnout, guilt, and working through holidays that were meant to be for rest. Drawing on my lived experience, I share practical, realistic strategies that help property managers protect their time, support their clients properly, and actually switch off without that constant “what am I forgetting?” feeling.

This episode is especially for Property Manager’s who love their work but are tired of sacrificing family time, presence, and energy just to keep everything running. These 5 practical hacks help property managers manage end of year stress, set clear boundaries, and stay organised in a high pressure property management job.

“  You are allowed to rest. You don't need to earn it by crawling to the finish line, half dead. You've done enough. You are enough. It's the holiday season. Choose calm, choose boundaries, and most of all choose you and time with your family.”

- Kylie Walker 

We cover:

• Why blocking out a dedicated pre closure prep day is the most effective way to reduce holiday stress in property management
• How automating holiday communications creates clarity, professionalism, and stronger boundaries with tenants and owners
• A simple maintenance triage system that helps property managers respond to urgent maintenance issues without panic or holiday burnout
• How email and communication templates reduce decision fatigue and save hours during the end of year rush
• Why planning your first day back before logging off helps property managers avoid post holiday overwhelm and ease back into work
• How giving yourself permission to rest and set boundaries leads to better focus, better service, and less burnout in property management

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

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