Running a property management business can feel like a constant juggle. Serving clients, managing a team, and trying to hold everything together behind the scenes. And when burnout creeps in or financial pressure builds, it’s no surprise that many business owners start to wonder… is it time to sell?

In this episode, we’re diving into the future of rent roll sales and acquisitions. What’s shifting, what to watch out for, and how to make smart, strategic decisions whether you’re buying, selling, or just starting to think about it. I also share a bit about my own experience selling off parts of my rent roll in three different transactions, including the highs, the challenges, and a few lessons learned the hard way.

I’m joined by the incredible Tarsi Taylor, rent roll strategist, business valuer, and founder of The Tarsi Way and Buy a Rent Roll. With over 26 years in the industry, she brings real talk and deep insight into what makes a rent roll valuable, what impacts your multiplier, and why the foundations of your business matter long before you decide to sell. Whether you're planning an exit or building for the long haul, this episode is packed with practical advice to help you protect your profit, reduce your risk, and grow with clarity.

“Every rent roll is completely different. And the, the main things that are going to affect it is all the statistics, first and foremost of your actual portfolio.”

- Tarsi Taylor

We cover:

1. Current state of rent roll sales and acquisitions in the real estate industry.
2. Factors driving the seller's market, including business owner burnout and financial pressures.
3. Complexity and timeline of the rent roll selling process, emphasizing the importance of preparation.
4. The significance of due diligence and professional audits in enhancing portfolio value.
5. Key factors influencing rent roll valuation, including portfolio cleanliness, location, and financial stability.
6. Common pitfalls in rent roll preparation and the necessity of engaging professionals for audits.
7. Strategies for growing a rent roll, including organic growth, targeted growth, acquisitions, and fee optimization.
8. Importance of industry experience and strategic planning before purchasing a rent roll.
9. Predictions for the future of the rent roll market, including potential trends and market dynamics.
10. The value of continuous learning and professional development in the property management field.

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses:...

The world of property management has changed dramatically–and fast. In this episode, I’m diving into what the future of property management looks like and why average service and outdated systems just don’t cut it anymore. With rising expectations from clients, tenants, and teams, staying relevant and profitable means we need to do things differently. I’m sharing why customer experience is everything, how to use automation wisely, and why now is the time to show up, build trust, and lead with heart.

I walk you through five powerful ways to futureproof your business–like creating memorable client experiences, building your personal brand, and getting visible online. I also talk about the importance of community and why your number one growth strategy should be focused on people. When we put clients, tenants, and our team at the center of what we do, that’s when real, sustainable growth happens.

This episode is a mix of motivation and practical advice to help you navigate leadership, team retention, burnout, and scaling with confidence. Whether you’re a BDM, department head, or agency owner, my hope is that this chat gives you clarity, courage, and a little kickstart to lead differently. And hey–don’t forget to grab your ticket to the Future of Property Management conference. I’d love to see you there!

”The future is here, and it's not about doing more. It's about doing better with more clarity, more connection, and more courage to do things differently."

- Kylie Walker

We cover:

1. Changing client expectations in property management post-pandemic and digital boom.
2. Emphasis on customer experience over mere service delivery.
3. Importance of empowering teams and fostering a positive work environment.
4. Role of automation in handling routine tasks while maintaining personal client interactions.
5. Building brand trust and visibility through authentic engagement and community involvement.
6. Leadership strategies that support team growth and reduce burnout.
7. The necessity of adapting to new industry trends to remain relevant and profitable.
8. The significance of community building in enhancing client relationships and trust.
9. Strategies for retaining talent in the property management industry.
10. The future focus on prioritizing people–clients, tenants, and team members–in business practices.

If you are ready to see what’s NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.

Buy your Tickets here: https://courses.thatpropertymum.com.au/next

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https:

Personal growth and leadership can feel exciting when you first start investing in it. You feel hopeful, motivated, and ready for change. But what happens when you realise that despite all the workshops, courses, and effort, you’re still stuck in the same patterns – overwhelmed, reactive, and running on autopilot? That was me. Until I discovered the missing piece: the neuroscience behind real, lasting change.

In this episode, I chat with leadership and mindset expert Tanja Lee about how our brains are wired to keep us in survival mode – and why so many of us stay stuck there without even realising it. We talk about the powerful shifts that happen when we move out of stress and into creation, and how awareness, presence, and intention can completely transform not just how we lead, but how we live. I also share my own experience attending Tanja’s immersive two-day training, which challenged me to look at the way I think, act, and feel in a whole new way.

Tanja breaks down how our thoughts create our reality, how stress becomes addictive, and how to interrupt the patterns that are keeping us from the version of ourselves we’re meant to become. Whether you’re a business owner, leader, or simply someone craving a different way of showing up in the world, this conversation offers powerful tools and insights to help you create change from the inside out.

“There’s two states that we can be in. We can be in a state of stress and survival or in a state of innovation and growth.”

- Tanja Lee

We cover:

1. The distinction between states of stress and survival versus innovation and growth in real estate professionals.
2. The impact of stress on personal and professional development.
3. The role of neuroscience in facilitating lasting change and personal transformation.
4. Tanja Lee's background and her journey into real estate and leadership coaching.
5. The significance of awareness in recognizing and altering habitual thought patterns.
6. Types of stress affecting individuals, including physical, chemical, and emotional stressors.
7. The brain's response to stress and the concept of stress addiction.
8. Strategies for moving from past and future worries to present moment awareness.
9. The importance of intentional thought and action in designing a desired future self.
10. Insights on the immersive training program developed by Dr. Joe Dispenza and its transformative potential.

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

...

In this episode, I’m diving into the top five marketing trends you need to know about for 2026. From personal branding to AI-enhanced strategies, marketing has changed–and what worked in 2020 just won’t cut it anymore. If you’ve been wondering whether you still need to be dancing on Reels, if email is dead, or how to market when you’re already stretched thin, I’ve got you covered. Whether you're a solo operator, BDM, or business owner juggling all the hats, this episode is packed with actionable insights to help you show up with more intention and impact.

I’ll walk you through why personal branding is now a must-have, how to create short-form videos with real value (no silly pointing at text required), and why hyper-local content builds massive trust. I’m also sharing why email is making a big comeback (boring emails are out!) and how you can use AI tools like ChatGPT and Canva to streamline your content without losing your authentic voice. You don’t have to do everything–just a few things really well and consistently. Marketing doesn’t have to be complicated, it just needs to be connected to your audience.

To make things even easier, I’ve created a free cheat sheet with all five trends and some practical action steps to help you get started. You’ll find the link in the show notes, along with more info about our Next event tour coming to Perth, Brisbane, and Melbourne in February. If this episode gave you clarity or sparked a new idea, I’d love it if you’d share it with someone in your team or network–and don’t forget to rate and review the show to help spread the word to more amazing property professionals like you!

”Marketing doesn't need to be complicated, it just needs to be consistent and connected to your audience." - Kylie Walker

We cover:

1. Marketing trends for 2026 in the property management industry.
2. Importance of personal branding over corporate marketing.
3. The rise of short-form video content with educational value.
4. Focus on hyper-local, community-based marketing strategies.
5. The resurgence of email marketing as a key tool for engagement.
6. Utilizing AI tools to enhance marketing efforts while maintaining a human touch.
7. Balancing career and family in the property management field.
8. Strategies for property managers, business development managers, and business owners.
9. Building trust through authentic and transparent communication.
10. The significance of consistency and connection in marketing efforts.

Kylie’s Resources:

Download the Freebie: Marketing Trends for 2026

https://courses.thatpropertymum.com.au/freebie-marketing-trends-to-focus-on-in-2026

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https:

Growing a property management business often starts out exciting. More properties, a bigger team, strong results. But as the business grows, so does the responsibility. There are more decisions to make, more people relying on you, and less room to step away. And that becomes even harder when you're also trying to be present for your family.

In this episode, we explore what happens when a business keeps growing but the structure doesn’t keep up. We also talk about how small changes in leadership, systems, and mindset can completely transform how your business feels to run, both at work and at home.

I’m joined by Rebecca Halton, CEO, Licensee and Auctioneer at the helm of one of WA’s top-performing LJ Hooker offices and the number one Property Management Business in the LJ Hooker network across Australia. Bec shares her incredible journey growing the business in Perth from around 400 to 4,000 properties under management.

She gives us a behind-the-scenes look at what growth really felt like. From the pressure of doing too much herself, to the impact it had on family life, and the game-changing decisions that helped her build a business that runs smoothly without needing her in every part of it.

“You don’t just wake up with freedom. You have to design it, and you have to know exactly what you’re building towards” - Rebecca Halton

We cover:

1. How Bec grew an LJ Hooker property management business from around 400 to 4,000 properties under management and why the business had to operate very differently as it scaled
2. What Bec learned once the rent roll reached size, including the reality of losing 20–30 properties every month through sales and landlords exiting
3. Why bringing in new managements doesn’t automatically mean growth, and how the numbers can be misleading if you don’t understand what’s leaving
4. How many new managements Bec’s business needs each month just to stay the same size and why that was a turning point in how she thought about growth
5. Why one business development manager is never enough in a large rent roll, and how relying on one person limits business growth
6. How Bec structured business development across a team inside an LJ Hooker network to support a growing rent roll
7. What it looked like when Bec was personally running sales, property management, finance, HR, and payroll and why that model eventually broke
8. How motherhood, family life, and burnout forced Bec to redesign the business so it no longer relied on her being across everything and support her life long term

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate

If you’ve ever come back from a break full of motivation only to feel completely overwhelmed by day two, this episode is for you. The emails are piling up, the to-do lists are multiplying, the kids are still on school holidays, and you’re wondering how it all got so chaotic so quickly.

In this episode, I’m sharing a behind-the-scenes look at my first week back at work and the powerful mindset shift that helped me reset. Instead of writing another to-do list, I created a stop doing list. I’ll walk you through what I’ve decided to let go of this year and why making space for what truly matters is more important than ever.

You’ll also hear the one question that helped me reconnect with my goals and gain clarity about what’s next. If you’re ready for more focus, less hustle, and a more intentional approach to business and life in 2026, you’re going to love this conversation.

”But I'm going to let go of some things, and just because I can do it doesn't mean that I should like managing everything myself instead of delegating..." - Kylie Walker

We cover:

1. Came back from holidays full of motivation but hit overwhelm by day two
2. Juggling emails, to-do lists, and school holiday chaos led to a mini meltdown
3. Realised I don’t want to keep doing everything just because I can
4. Created a Stop Doing List instead of another to-do list and it shifted everything
5. Asked myself what the 2026 version of me would stop doing today
6. Letting go of overcommitting, people-pleasing, and trying to prove my worth through productivity
7. Unsubscribed from noise, reset my socials, and created more space for what matters
8. This episode is about doing business and life with more intention and less overwhelm

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media:

If you’ve ever felt like you’re posting on social media but not getting real results, this episode will feel very familiar. Posting every now and then. Boosting posts and hoping they work. Avoiding video because it feels uncomfortable. Relying on word of mouth and telling yourself online marketing isn’t really necessary.

In this episode, I give you insight into one of my workshops and we break down the biggest digital marketing mistakes property managers and business owners are making and what actually works when it comes to growing visibility online.

This is Part 2 of the series, where the focus is on social media strategy, video content, Meta ads, the AI tools that help your business get found online, and how to build a simple, consistent digital marketing strategy that works in the background of your business. One that helps you attract the right clients, grow brand awareness, and become the go to property manager in your local area.

From organic social media content and Instagram Reels, to Facebook and Instagram ads and AI tools for content creation, this episode clearly explains what modern digital marketing looks like and why consistency and strategy matter more than ever.

”Digital marketing isn't just a plug and play thing that you can copy and paste from YouTube or Google. It takes time to build the right systems, strategy and make them all work for your business. The difference between businesses that stay invisible online and those that become visible is this: They simply stop treating marketing like a hobby and start treating it like a growth engine" - Kylie Walker

We cover:

1. Why posting consistently on social media matters and how platforms like Instagram and Facebook reward active accounts
2. Which social media metrics actually matter on Instagram and Facebook and how to use them to decide what to post next
3. What viral content really means on social media and why reaching non followers helps grow your audience
4. How short form video on Instagram Reels, TikTok, and YouTube Shorts builds brand awareness faster
5. Why boosting posts is different from running Meta ads and how paid ads support long term business growth
6. How combining organic social media posting with paid ads helps you grow faster than using just one approach
7. The key AI tools I use and how they can help with content creation, research, CRM systems, and business automation

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie:

This episode is one of our most downloaded for a reason! I’m joined by Kasey McDonald, QLD State Manager at CoreLogic, who brings over 27 years of real estate expertise to the table. We dive into how property managers and BDMs can leverage data to grow their rent roll, improve client relationships, and stand out in a competitive market. Kasey shares practical, real-world strategies that prove growth isn’t just about working harder–it’s about working smarter. If you’re ready to future-proof your business and unlock new opportunities, this episode is a must-listen!

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Kasey McDonald:

https://www.linkedin.com/in/kasey-mcdonald-857a3337/?originalSubdomain=au

kamcdonald-au@corelogic.com

https://www.corelogic.com.au/

https://www.facebook.com/corelogicaustralia/

https://www.instagram.com/corelogicau/?hl=en