Have you ever had a moment in your life where you realise you’re not the same person you’ve been for years? The roles you’ve held and the identity you’ve been living in suddenly feel out of alignment, especially when you’re moving through big life transitions and personal growth.

Most of us don’t talk about identity shifts, especially when they show up during big life transitions in our family, business or career. They can feel uncomfortable, emotional and hard to explain while you’re in the middle of all that change and personal growth. They usually arrive in seasons where something ends, something new begins and you’re standing in the middle trying to understand who you’re becoming next.

In this episode, I chat about what it’s really like to let go of an old version of yourself and step into a new chapter. Which is exactly what’s happened to me recently. If you’ve been feeling stuck, restless or unsure of who you are becoming outside of your everyday roles, this conversation is for you.

“ You are allowed to outgrow the life that you built. You’re allowed to want something different, and you’re allowed to become someone new..” - Kylie Walker 

We cover:

• What identity shifts really feel like when you’re going through big life changes like kids finishing school, career transitions and letting go of routines you’ve lived in for years
• How I realised my identity as a mum was changing and why it pushed me to reflect on what this next season might mean for me
• The impact of selling my business and leaving my hometown and how those decisions made me aware of how strongly my identity had been tied to certain roles
• Why so many of us stay stuck in old identities after we’ve outgrown them and how we can start noticing the signs that it’s time to shift into who we’re becoming next
• How to recognise when your current identity is no longer aligned with the person you’re becoming
• The key questions that helped me understand what I truly want now rather than who I thought I needed to be in the past
• How journalling, reflection and checking in with my future self supported my personal growth and helped me reconnect with who I want to be in this next stage of life
• Why it’s important to give yourself permission to disappoint people when you’re choosing a life that supports your wellbeing and goals
• How identity change happens through taking simple steps at a time, not through burning everything down at once

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation -

Sam Walker is a professional NRL player for the Sydney Roosters–and in this most replayed moment from The Property Management Podcast, he opens up about the mental strength, discipline, and mindset required to overcome injuries, pressure, and public expectation. In this inspiring chat, Sam shares how resilience, gratitude, and focus have helped him navigate both personal and professional setbacks–lessons that apply whether you're managing a team, juggling business demands, or facing your own challenges. This episode struck a chord with so many listeners, and it’s easy to see why.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Sam Walker

https://www.instagram.com/samwalker.__

If you’ve been in real estate for more than 5 minutes, you already know that recruitment can feel like a never ending headache. The revolving door, the job ads that go nowhere, the people who seem perfect on paper but last 3 months tops, it all adds up. And in property management, where expectations are high and the pace is relentless, it can wear even the most experienced business owners down.

In this episode I chat with Katie Cotton who is Managing Director Recruit RE formerly of Ray White and has been a driving force behind strategic Recruitment, Recognition, and Retention initiatives that have strengthened the network. Katie has spent almost a decade inside real estate and another chunk of her career in tech, franchising and recruitment. She’s seen the industry evolve and she understands why so many agencies are struggling to hire and keep good people.

What I love most about Katie is that she doesn’t sugarcoat the challenges, but she also doesn’t accept that “this is just how it is.” She has a clear view of where recruitment is breaking down and what needs to shift if we want teams that are stable, aligned and actually happy to be where they work.

This episode is a chance to rethink how we hire, what we value and the way we build cultures in a world where everyone wants different things and where the industry isn’t always keeping up.

“  We often get caught up trying to find the perfect skillset instead of the perfect person, and that’s where recruitment keeps falling apart” -Katie Cotton

We cover:

• Why hiring feels so exhausting right now in property management and the real reasons so many teams are burning out
• The biggest mistake agencies make in job ads and why leaving out the salary turns great people away instantly
• How confusing, over the top job descriptions are scaring off the exact candidates who would actually thrive in the role
• Why the right attitude and energy can matter far more than ticking every technical skill box
• The growing gap between long time Property Managers and the newer generation stepping in, and how that divide shapes culture
• The leadership behaviours that push good people out, even when the business means well
• Why so many people leave real estate in January and what owners can do to prepare for it

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to...

This most replayed episode features Samantha Priddis, a standout BDM who’s proving that growth is absolutely possible–even in a slowing market. As vacancy rates rise and investor urgency cools, many property managers are left questioning their next move. Samantha shares how her relationship-first mindset, clear and honest communication, and next-level organisation are helping her continue to grow and support landlords through uncertain times. Her approach is a refreshing reminder that with the right mindset and systems, success isn’t just possible–it’s sustainable. If you’re feeling stuck or unsure how to grow right now, this episode is your spark to think differently, act confidently, and shift into a smarter growth strategy.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Samantha Priddis

https://samanthapriddis.com/

https://www.instagram.com/samantha_priddis/

https://www.linkedin.com/in/samantha-priddis-investor-consultant-property-manager-b24299234/

If you’ve ever woken up with a tight chest, a buzzing phone and that sinking feeling that you’re already behind, you’re not alone. For so many business owners in the property management and real estate space, the pace of digital change has become exhausting. It feels like the world of marketing, technology and AI is evolving faster than you can catch your breath, let alone keep up.

In today’s episode, I’m opening up about the real story behind it all. The moments that pushed me to tear my business back to the foundations, what forced me to rethink the way I was working, and why I eventually realised that digital systems, automation and modern tools weren’t optional anymore.

If you’ve been feeling stuck, left behind by technology, or unsure how to embrace digital marketing or AI without adding more to your plate, this conversation gives you clarity, encouragement and a roadmap for what’s possible.

“ What I believe you need is a system. strategy and a heck of a lot of support and a framework that works in the background so that your business doesn't collapse every time you need to rest, have time off, or simply a moment to be human.”

- Kylie Walker 

We cover:

• The real cost of running a business in constant reaction mode
• How burnout, overwhelm and outdated habits can hold you back in business
• The moment I realised I couldn’t keep running things the way I was and rebuilding the business became unavoidable
• Why learning into digital marketing and AI is now key to essential for staying competitive in your industry
• How having the right structure and systems in place can make your business feel calmer and more consistent
• The warning signs that your business is starting to fall behind digitally
• What changes when you stop chasing clients and start attracting them into your business
• What your business could look like in six months once you’ve put strong digital foundations in place

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With...

I’m diving into one of the hottest topics in our industry right now: building a powerful personal or professional brand on social media. It’s something I get asked about constantly, and the truth is, whether you’re a BDM, property manager, or agency owner, your online presence is your digital handshake–it matters more than ever. I’m joined by a social media expert who shares game-changing insights on how to show up online with confidence, clarity, and consistency.

We unpack the platforms you should be focusing on (hint: Instagram and LinkedIn are gold), the power of reels and carousels, and how to finally stop overthinking your content. If social media has ever felt overwhelming or like a total time suck, this conversation will shift your mindset. We talk about real strategies for staying consistent, creating authentic content, and making it all feel less like a chore and more like a magnet for your dream clients.

In this episode, I also introduce two tools that can seriously lighten the load–Cameo, the property management software streamlining how we work, and my own Done For You Services that helps you show up online without the stress. This episode is packed with value, real talk, and practical steps to help you build a brand that gets noticed. If you’re ready to elevate your presence and attract more leads, don’t miss this one!

“If you're not active on the various social media platforms out there, customers forget you exist and begin communicating with your competitors.” - Charlize Walker

We cover:

• Importance of building a personal or professional brand on social media for property management and real estate.
• Overview of social media usage statistics and their implications for businesses.
• Benefits of social media for businesses, including cost-effective marketing and enhanced customer service.
• Discussion on selecting the most effective social media platforms for target audiences.
• Types of content that perform well, particularly video content like Instagram reels and carousel posts.
• Emphasis on showcasing the personal side of businesses to engage audiences.
• Introduction of Cameo, a property management software designed to streamline operations.
• Overview of Done For You Socials, a service that assists real estate professionals with social media management.
• Strategies for content creation and client involvement in the social media process.
• Success stories highlighting the impact of consistent social media posting on business growth.

Join my new Course - DIGITAL AND AI ACADEMY🔥

Take a look at everything you’ll get inside here

If you missed my NEW Masterclass - 5 Mistakes Keeping You Invisible Online🔥

Watch the REPLAY HERE

Connect with Done For You Services:

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services:...

Have you ever looked at someone in property management and wondered how they’re juggling a growing rent roll, a busy home life, and all the day to day pressure without completely falling apart? The truth is, it’s never as effortless as it looks from the outside. Behind every “successful” story is a lot of courage, clarity, and choosing to back yourself even when it feels uncomfortable.

When you peel back the layers, so much of property management comes down to showing up on the tough days, keeping things moving even when the juggle feels heavy, and finding your way through the challenges you never quite feel ready for. It’s in those imperfect, behind the scenes moments where the real growth usually happens.

In this episode, I chat with Kirsty about what it really takes to build a rent roll from scratch, navigate imposter syndrome, and grow a business that still allows her to be present for her family. You’ll hear how she leaned on community, set boundaries that protected her energy, created systems that supported her and learned to trust her capability even when it didn’t feel natural. Her journey is proof that you can build something steady, sustainable and successful without sacrificing your life in the process.

“  I’ve had to learn that I won’t be for everybody, and everybody won’t be for me either. I just stick with my people now. That’s helped me overcome it a little bit, because you realise you are worth it… everyone’s worth is just different..” - Kirsty Mattiazzo 

We cover:

• How Kirsty first started in real estate and transitioned into property management operations
• What motivated Kirsty to launch her own boutique property management agency in Darwin
• The exact steps Kirsty took to scale her rent roll from 0 to around 250 property managements
• How to balance portfolio growth, routine inspections and client communication while raising a family
• Home routines that help manage a high property management workload without burning out
• How imposter syndrome affects decision making, conflict resolution and client relationships in Property management
• The leadership lessons Kirsty learned from running big property management operations and a boutique property management business
• How to navigate decision fatigue from maintenance approvals, tenant applications and daily property management tasks so you can stay on top of your workload
• How working with buyer’s agents and interstate investors supported her rent roll growth and property management portfolio expansion

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation -

If you're a real estate agent looking to stand out online and win more business, this episode is a must-listen. I’m joined by digital marketing powerhouse Steve Carroll, who brings more than 20 years of global experience helping real estate professionals build powerful personal brands and grow their influence online.

Steve and I dive into what it really takes to build a magnetic digital presence–from polishing your online profiles to creating content that actually connects with your ideal clients. We explore how consistency, authenticity, and clear positioning can completely change the way you attract new business. Trust me, it’s not about being everywhere–it’s about being intentional with your online presence.

Plus, Steve shares the consumer insights that top-performing agents are leveraging right now to rise above the noise. You’ll also hear about his leadership in Australia’s #1 property industry event and his inspiring charity work with Hands Across the Water. It’s packed with gold, and it’s no surprise this episode has become one of our most downloaded to date!

 ”Every real estate agent has to create a digital shop window that grabs the person who's researching. You’ve got to make them stop and think, ‘Look at me – I’m worth checking out.’" - Steve Carroll

We cover:

• Empowering women in the property management industry.
• Balancing career and family responsibilities.
• Strategies for growing a real estate business.
• Mastering fear and boosting confidence.
• Importance of creating a compelling digital presence.
• Maintaining up-to-date and professional contact information.
• Crafting effective elevator pitches or "Netflix trailers."
• Sharing valuable content that resonates with the audience.
• Leveraging LinkedIn and other social media platforms for networking.
• Building authenticity and personal connections through storytelling.

Join my new Course - DIGITAL AND AI ACADEMY🔥

Take a look at everything you’ll get inside here

If you missed my NEW Masterclass - 5 Mistakes Keeping You Invisible Online🔥

Watch the REPLAY HERE

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your...