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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

De: Restaurant Technology Guys Podcast sponsored by Custom Business Solutions
  • Resumen

  • Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

    Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
    © 2024 The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
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Episodios
  • The Future of Restaurant SEO with Will Pemble and Page Leap
    Jun 24 2024

    In this episode, the host welcomes Will Pemble, an entrepreneur who previously founded one of the largest web hosting companies, web.com, and later sold it. Will delves into his journey from web hosting to management consulting and back to his roots in technology and web optimization with his latest venture, Page Leap. Will describes Page Leap as a tool designed to address the myriad challenges of SEO for restaurants, highlighting the importance of page speed, content optimization, and technical SEO factors for increasing conversions. The conversation emphasizes the potential of Page Leap to level the playing field for smaller restaurant chains against industry giants in search engine results. Furthermore, both Will and the host discuss the complexities of SEO, the dire consequences of slow-loading pages, and the critical elements necessary for a successful restaurant landing page. This episode offers valuable insights into how meticulous SEO execution can drive business growth and customer engagement in the restaurant industry.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:12 Introducing Will Pemble: From Web.com to Page Leap
    02:19 The Genesis of Page Leap: Revolutionizing Web Speed
    03:06 SEO Strategies and the Importance of Page Speed
    05:27 Building Page Leap: A Journey from Idea to Execution
    09:11 The Impact of Page Speed on Conversion Rates
    14:10 Breaking Down the Anatomy of an Effective Landing Page
    16:06 Exploring SEO Essentials for Restaurants
    17:58 The Art of Dave's Hot Chicken Locations
    18:46 Optimizing for Mobile and Page Speed
    20:13 Accessibility and Security in Web Design
    23:47 The Birth of PageLeap: Revolutionizing SEO Execution
    25:46 Engaging with PageLeap: A Solution for Restaurateurs
    28:36 Leveling the SEO Playing Field for Small Businesses
    31:32 The Vision of PageLeap: Empowering Every Business

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    33 m
  • Unveiling Dynamic Pricing and Analytics in Restaurant Tech with Mike
    Jun 17 2024

    In this episode of the Restaurant Technology Guys Podcast, the hosts dive into a compelling discussion with Mike, a veteran in the field of restaurant technology with over 25 years of experience. Introduced by Tammy Billings, Mike shares his journey from restaurant operations to mastering the quantitative aspects of pricing, analytics, and data during a time when the concept was still novel. He delves into his early work with McDonald's and his ventures into data-driven businesses during the financial collapse, focusing on leveraging AWS cloud technologies. Mike introduces his latest venture, SignalFlare, and the advanced methodologies they use to analyze consumer behavior and pricing dynamics. They explore the impact of COVID-19 on demand patterns, the importance of understanding the emotional connection consumers have with restaurants, and the future of dynamic pricing. Mike explains how SignalFlare helps both large chains and smaller operations make informed pricing decisions, driven by extensive data sets and machine learning. He emphasizes the incremental ROI and the evolving intelligence of these systems over time. The discussion concludes with insights on decision intelligence for the restaurant industry, urging operators to adopt advanced pricing methodologies to stay competitive.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:19 Introducing Mike and His Journey in Restaurant Tech
    00:32 The Evolution of Restaurant Data Analytics
    01:59 Launching a New Venture Amidst Financial Collapse
    03:59 Rethinking Data Analysis Post-COVID
    06:15 The Power of Modern Data Sets in Restaurant Pricing
    08:55 Making Data-Driven Decisions Accessible to All Restaurants
    10:43 The Importance of Context in Data Analysis
    12:18 Understanding Customer Behavior Beyond Price Elasticity
    26:15 Introducing SignalFlare: A Decision Intelligence Tool for Operators
    31:22 The Future of Pricing and Menu Management in Restaurants
    38:45 Why Embracing Data-Driven Decisions is Crucial for Restaurants

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    42 m
  • Elevating the Burger Experience with Tech and Teamwork: A Chat with Patric from Bobby's Burgers
    Jun 10 2024

    In this episode of the Restaurant Technology Guys podcast, the host interviews Patric, the vice president of operations for Bobby's Burgers by Bobby Flay. Patric shares insights into his extensive background in the restaurant industry, including his experiences before joining Bobby's Burgers, like working with Cold Stone Creamery and a significant sushi brand. The discussion delves deep into how Bobby's Burgers leverages technology to ensure recipe consistency, enhance kitchen efficiency, and improve customer service, particularly highlighting their use of clamshell grills for perfect burger cooking and kitchen technology for order accuracy. Patric also touches on the brand's growth strategy, franchise opportunities, and the critical role of selecting the right technology and partnerships to support their vision. The episode concludes with a discussion on the importance of enhancing the guest experience through technology, including off-premise dining solutions and future plans for Bobby's Burgers expansion and franchising opportunities.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:14 Introducing Patric from Bobby's Burgers
    01:02 Patric's Journey in the Restaurant Industry
    02:26 The Concept Behind Bobby's Burgers
    04:56 Leveraging Kitchen Technology for Quality and Efficiency
    07:30 Exploring the Impact of Technology on Franchise Consistency
    18:08 The Evolution of Off-Premise Dining and Packaging Innovations
    25:04 Embracing AI for Enhanced Customer Experience
    30:57 Future Plans and Franchise Opportunities with Bobby's Burgers
    35:50 How to Learn More About Bobby's Burgers Franchising

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    38 m

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