Episodios

  • The Future of Restaurant SEO with Will Pemble and Page Leap
    Jun 24 2024

    In this episode, the host welcomes Will Pemble, an entrepreneur who previously founded one of the largest web hosting companies, web.com, and later sold it. Will delves into his journey from web hosting to management consulting and back to his roots in technology and web optimization with his latest venture, Page Leap. Will describes Page Leap as a tool designed to address the myriad challenges of SEO for restaurants, highlighting the importance of page speed, content optimization, and technical SEO factors for increasing conversions. The conversation emphasizes the potential of Page Leap to level the playing field for smaller restaurant chains against industry giants in search engine results. Furthermore, both Will and the host discuss the complexities of SEO, the dire consequences of slow-loading pages, and the critical elements necessary for a successful restaurant landing page. This episode offers valuable insights into how meticulous SEO execution can drive business growth and customer engagement in the restaurant industry.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:12 Introducing Will Pemble: From Web.com to Page Leap
    02:19 The Genesis of Page Leap: Revolutionizing Web Speed
    03:06 SEO Strategies and the Importance of Page Speed
    05:27 Building Page Leap: A Journey from Idea to Execution
    09:11 The Impact of Page Speed on Conversion Rates
    14:10 Breaking Down the Anatomy of an Effective Landing Page
    16:06 Exploring SEO Essentials for Restaurants
    17:58 The Art of Dave's Hot Chicken Locations
    18:46 Optimizing for Mobile and Page Speed
    20:13 Accessibility and Security in Web Design
    23:47 The Birth of PageLeap: Revolutionizing SEO Execution
    25:46 Engaging with PageLeap: A Solution for Restaurateurs
    28:36 Leveling the SEO Playing Field for Small Businesses
    31:32 The Vision of PageLeap: Empowering Every Business

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    33 m
  • Unveiling Dynamic Pricing and Analytics in Restaurant Tech with Mike
    Jun 17 2024

    In this episode of the Restaurant Technology Guys Podcast, the hosts dive into a compelling discussion with Mike, a veteran in the field of restaurant technology with over 25 years of experience. Introduced by Tammy Billings, Mike shares his journey from restaurant operations to mastering the quantitative aspects of pricing, analytics, and data during a time when the concept was still novel. He delves into his early work with McDonald's and his ventures into data-driven businesses during the financial collapse, focusing on leveraging AWS cloud technologies. Mike introduces his latest venture, SignalFlare, and the advanced methodologies they use to analyze consumer behavior and pricing dynamics. They explore the impact of COVID-19 on demand patterns, the importance of understanding the emotional connection consumers have with restaurants, and the future of dynamic pricing. Mike explains how SignalFlare helps both large chains and smaller operations make informed pricing decisions, driven by extensive data sets and machine learning. He emphasizes the incremental ROI and the evolving intelligence of these systems over time. The discussion concludes with insights on decision intelligence for the restaurant industry, urging operators to adopt advanced pricing methodologies to stay competitive.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:19 Introducing Mike and His Journey in Restaurant Tech
    00:32 The Evolution of Restaurant Data Analytics
    01:59 Launching a New Venture Amidst Financial Collapse
    03:59 Rethinking Data Analysis Post-COVID
    06:15 The Power of Modern Data Sets in Restaurant Pricing
    08:55 Making Data-Driven Decisions Accessible to All Restaurants
    10:43 The Importance of Context in Data Analysis
    12:18 Understanding Customer Behavior Beyond Price Elasticity
    26:15 Introducing SignalFlare: A Decision Intelligence Tool for Operators
    31:22 The Future of Pricing and Menu Management in Restaurants
    38:45 Why Embracing Data-Driven Decisions is Crucial for Restaurants

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    42 m
  • Elevating the Burger Experience with Tech and Teamwork: A Chat with Patric from Bobby's Burgers
    Jun 10 2024

    In this episode of the Restaurant Technology Guys podcast, the host interviews Patric, the vice president of operations for Bobby's Burgers by Bobby Flay. Patric shares insights into his extensive background in the restaurant industry, including his experiences before joining Bobby's Burgers, like working with Cold Stone Creamery and a significant sushi brand. The discussion delves deep into how Bobby's Burgers leverages technology to ensure recipe consistency, enhance kitchen efficiency, and improve customer service, particularly highlighting their use of clamshell grills for perfect burger cooking and kitchen technology for order accuracy. Patric also touches on the brand's growth strategy, franchise opportunities, and the critical role of selecting the right technology and partnerships to support their vision. The episode concludes with a discussion on the importance of enhancing the guest experience through technology, including off-premise dining solutions and future plans for Bobby's Burgers expansion and franchising opportunities.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:14 Introducing Patric from Bobby's Burgers
    01:02 Patric's Journey in the Restaurant Industry
    02:26 The Concept Behind Bobby's Burgers
    04:56 Leveraging Kitchen Technology for Quality and Efficiency
    07:30 Exploring the Impact of Technology on Franchise Consistency
    18:08 The Evolution of Off-Premise Dining and Packaging Innovations
    25:04 Embracing AI for Enhanced Customer Experience
    30:57 Future Plans and Franchise Opportunities with Bobby's Burgers
    35:50 How to Learn More About Bobby's Burgers Franchising

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    38 m
  • The importance of Wowing Customers: a chat with Lucas Judice from Freatz.com
    Jun 3 2024

    In this episode of the Restaurant Technology Guys podcast, the host welcomes Lucas Judice, the founder of Freet, a technology company focusing on improving customer experience through a deep understanding of consumer behavior. Originally from Brazil and a former lawyer, Lucas transitioned into technology and entrepreneurship after moving to the U.S. to pursue a master's degree. Freatz stands out by offering a unique method of collecting and analyzing consumer feedback at no net cost to restaurants, using AI to delve into consumer perceptions and behaviors. Lucas explains how Freatz incentivizes customers to provide feedback, leading to actionable insights for restaurants. Success stories are shared, highlighting Freatz impact on enhancing the dining experience and increasing sales by attentive adjustments based on consumer feedback. Freatz approach not only aids in operational improvements but also helps in identifying hidden opportunities for revenue growth. For restaurant operators and owners interested in elevating their customer experience and understanding the 'wow' factor through AI-driven insights, Freatz offers a promising solution.

    00:00 Welcome and Introduction to the Guest
    00:41 Lucas's Journey from Brazil to Tech Entrepreneur
    02:01 The Birth and Mission of Freatz
    06:03 Deep Dive into Freatz: Concept and Impact
    09:19 Challenges and Solutions in Restaurant Feedback
    14:28 Consumer Experience with Freatz
    19:02 The Restaurant's Perspective: Utilizing Data for Growth
    23:15 Leveraging AI for Enhanced Consumer Insights
    31:50 Success Stories and the Freets Model Explained
    35:59 How to Connect with Freets and Closing Thoughts

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    38 m
  • Exploring the World of Ghost Kitchens with Wesley Li
    May 27 2024

    This podcast episode from the 'Restaurant Technology Guys' features a conversation with Wesley, a restaurateur who operates exclusively out of a ghost kitchen space in partnership with Cloud Kitchens. Wesley shares insights on the unique challenges and advantages of running a delivery-only restaurant, the definition and operational intricacies of ghost kitchens, and the strategy behind focusing on Asian fusion cuisine. Discussions also delve into the technological aspects and customer experience enhancements facilitated by Cloud Kitchens, alongside Wesley's vision for scaling and refining his delivery-only business model. Key highlights include the iterative process of menu development, maintaining a crisp product upon delivery, and strategies for customer retention and satisfaction.

    00:00 Welcome and Introduction to the Podcast
    00:18 Meet Wesley: The Ghost Kitchen Innovator
    00:59 Exploring the Ghost Kitchen Concept
    02:52 The Culinary Journey: Asian Fusion in a Ghost Kitchen
    04:03 The Strategy Behind Delivery-Only Services
    11:02 Expanding Within the Cloud Kitchen Model
    17:34 Tech and Operations in a Cloud Kitchen
    22:30 Creating a Memorable Food Experience
    26:12 Customer Engagement and Feedback
    31:03 Discovering Cloud Kitchens and Wesley's Brands

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    33 m
  • Transforming Restaurant Supply Chain with Choco: Innovations in Ordering and Reducing Food Waste
    May 20 2024

    This episode of the Restaurant Technology Guys podcast features Georgie Thomas, the general manager for Choco in the U.S., who discusses the transition from DoorDash to Choco and the innovations behind Choco's platform. Choco aims to streamline the restaurant supply chain process by facilitating easier ordering from restaurants to their food suppliers and reducing food waste by addressing inefficiencies in order placement and delivery. Thomas highlights Choco AI's role in converting manual orders into digital, enhancing supplier operations, and future aspirations for predictive ordering to further alleviate waste and inefficiencies. The podcast also touches on the importance of data in optimizing the restaurant supply chain and the foundational goals of Choco in tackling food waste and climate change. Listeners can learn about Choco's operational model, benefits for both suppliers and restaurants, and the company's focus on both sectors to drive the industry's future.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:32 Introducing Georgie Thomas from Choco
    00:47 Georgie's Journey: From DoorDash to Choco
    02:01 The Evolution of Food Delivery and Technology
    03:40 Choco: Revolutionizing Restaurant Supply Ordering
    20:49 The Impact of AI and Future Innovations at Choco
    31:47 Exploring Choco's Origins and Mission
    33:12 Closing Thoughts and Contact Information

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    34 m
  • Finding Success Through Humility and Impact: Tyler's Entrepreneurial Journey
    May 13 2024

    This episode of the Restaurant Technology Guys podcast features an insightful conversation with Tyler, an entrepreneur who made a significant impact on the restaurant technology space within a year. Tyler shares his journey from starting as an entrepreneur at 23, keeping his business within a close-knit community, to deciding on a path of mergers and acquisitions that led to the creation of VersiTech and its subsidiaries, Bold Integrated Payments and Tonic point of sale. The dialogue delves deep into the motivations behind expansion, focusing on making an impact rather than solely chasing financial success. Tyler and the host, Jeremy, discuss the importance of community and relationships, both personally and professionally, shaped by their life experiences. Tyler's story of resilience and growth is underscored by the shared principle of humility and the desire to affect positive change in the industry and people's lives. Additionally, the conversation touches upon the benefits of the Entrepreneurial Operating System (EOS) for business clarity and employee engagement, and concludes with personal reflections on gratitude, health, and the impact one can have on the world.

    00:00 Welcome to the Restaurant Technology Guys Podcast
    00:33 Introducing Tyler: From Unknown Entrepreneur to Industry Sensation
    01:10 The Evolution of VersiTech: Merging Payments and POS Solutions
    01:56 The Power of Impact: Tyler's Mission Beyond Profits
    04:32 Building Community: The Foundation of Tyler's Success
    04:41 Personal Stories of Resilience and Community
    21:07 Fostering Relationships and Creating a Welcoming Space
    25:18 A Story of Transformation and Success
    26:22 The Power of Sharing Personal Stories
    28:41 The Impact of a Podcast: Reaching and Uplifting Others
    32:11 Balancing Work, Family, and Personal Growth
    36:59 Core Values and Their Role in Business and Personal Life
    41:05 Embracing Challenges and Staying Humble
    46:20 Gratitude, Health, and Making a Difference
    48:35 Closing Thoughts and Future Plans

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    50 m
  • Leveraging Data for Restaurant Success: Insights from Data Delivers and Primanti Bros
    May 6 2024

    This episode of the Restaurant Technology Guys podcast features a deep dive into how restaurants can use data to drive business decisions, enhance customer experience, and ultimately boost sales. The hosts are joined by Pat Riley, Vice President of Sales and Marketing at Data Delivers, and Adam Gollum, CEO of Primanti Brothers, a 91-year-old restaurant brand. They discuss the importance of organizing and monetizing the vast amounts of data generated by restaurants to understand and influence customer behavior. The conversation touches on the utilization of third-party data, loyalty programs, and data analytics to identify customer trends, preferences, and the efficiency of marketing strategies. The guests share real-life examples, including operational changes and menu item adjustments, to illustrate how data informs decisions leading to improved customer retention and acquisition. The discussion emphasizes that despite the availability of data, its effective use is what differentiates successful restaurant operations.

    00:00 Welcome to the Data-Driven Restaurant World
    00:19 Introducing the Experts: Data Delivers and Primanti Brothers
    02:23 The Power of Data in Restaurant Marketing
    09:35 Navigating the Pandemic: Strategies and Insights
    16:07 Operationalizing Data for Menu Success
    20:20 Expanding Reach with Third-Party Data
    26:23 The Future of Restaurant Data Utilization
    32:31 Closing Thoughts and Contact Information

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    35 m