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This Week Health: News

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  • Today is a part of This Week In Health IT that is dedicated to propelling healthcare forward by amplifying the voices of advancement and innovation in health technology. Managing Editor and Host Bill Russell has served on executive teams in healthcare, higher education, and Fortune 500 consulting practices. As Chief Information Officer for St. Joseph Health, a 16 hospital $6.5 billion system, he rapidly accelerated the diffusion of new IT strategies, adopted emerging models like cloud, agile development, and invested in two successful startups. On This Week in Health IT, Bill utilizes his experience to prompt leaders, innovators, and organizations to share their stories in a conversational style to capture the wisdom of the industry. Stay up to date, prepare your team, and propel healthcare forward. Subscribe today at https://www.thisweekhealth.com/subscribe.
    © 2021 Today in Health IT
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Episodios
  • Today: Epic Gains Globally, and CyberInsurance Drops

    Today: Epic Gains Globally, and CyberInsurance Drops
    Jul 10 2024

    Today we take a walk through the headlines.
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    9 m
  • Today: Why Healthcare CIO Pay is Going Up

    Today: Why Healthcare CIO Pay is Going Up
    Jul 9 2024

    Discover why CIO pay is on the rise in healthcare IT. Learn about the factors driving this trend and how it impacts the industry’s future.
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    10 m
  • Newsday: Conversational AI, Patient Portals, and Navigating ROI with Scott D'Entremont

    Newsday: Conversational AI, Patient Portals, and Navigating ROI with Scott D'Entremont
    Jul 8 2024

    July 8, 2024: Scott D'Entremont, Chief Revenue Officer at Parlance, joins Bill for the news. They explore the persistent preference for voice communication among patients despite advancements in AI chatbots, asking if the healthcare system is ready to embrace generative AI for improving patient experiences. The conversation delves into the challenges of integrating new technologies with existing systems, questioning how healthcare can balance automation and personalization. The discussion also highlights the significant investments in patient portals and whether they meet consumer demands, prompting reflection on the true ROI of these technologies. As they consider the impact of AI on administrative tasks and patient journeys, they invite listeners to ponder: Are we fully leveraging AI to enhance efficiency, or are we underestimating its potential?

    Key Points:

    • 00:31 Conversational AI in Healthcare
    • 02:01 Challenges and Solutions in Call Centers
    • 04:00 Generative AI in Communication
    • 11:36 Future of AI in Healthcare and Conclusion

    News articles:

    • Why IVR still matters in an AI world
    • Beyond Hype: Getting the Most Out of Generative AI in Healthcare Today

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