Episodios

  • Skills vs. Potential: What Really Matters When Hiring with Randi Seran, VP of People, workrise

    Skills vs. Potential: What Really Matters When Hiring with Randi Seran, VP of People, workrise
    Jun 24 2025
    How do you spot and support high-potential talent before they burn out or walk out? Randi Seran, VP of People at workrise talks about the often-missed signals of employee appreciation, why recognition isn't one-size-fits-all, and how resilience is quietly replacing potential as the new hiring metric. We unpack her hiring playbook and explain why top performers aren’t always your future leaders. Key Takeaways ➡ High potential employees often feel invisible—despite outsized contributions ➡ Not all top performers are high potentials, and that distinction matters ➡ Recognition must be personalized—some want the spotlight, others want quiet acknowledgment ➡ Many high potentials don’t self-identify, making them easy to miss without career promoters ➡ Hiring for potential means looking for passion, curiosity, and discipline—not just a résumé ➡ Resilience is becoming the most valuable trait in today’s talent landscape ➡ Communication is the foundation of trust, especially during change ➡ Feeling undervalued can derail even your most committed employees ➡ Behavioral interview questions reveal more than credentials ever will ➡ A clear, consistent hiring process helps uncover what resumes can't Chapters 00:00 — Who is Randi Seran, VP of People at workrise 03:13 — Understanding High Potential Employees 05:54 — The Impact of Recognition and Appreciation 08:57 — Differentiating High Performers and High Potentials 12:09 — Hiring for Potential vs. Skills 15:00 — The Importance of Resilience in the Workplace 17:58 — Building Trust Through Communication 20:57 — Personal Experiences of Feeling Undervalued 23:56 — Randi's Ideal Hiring Process Connect with our guest: Randi Seran, VP of People at workrise: https://www.linkedin.com/in/randi-seran-sphr-4239682 Connect with us William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with WRKdefined on your favorite social network Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    31 m
  • Why Gen Z Thinks Your Feedback Sucks (and Boomers Are Still Confused)

    Why Gen Z Thinks Your Feedback Sucks (and Boomers Are Still Confused)
    May 20 2025
    Think Gen Z is lazy? Boomers are outdated? Millennials are just avocado toast addicts? Megan Grace joins the mic to demolish generational clichés and decode what actually matters in workplace culture. We dive into the mindset gaps that spark friction, miscommunication, and eye-rolls across generations—and how leaders can stop biffing the feedback game. In this episode we unpack Megan’s new book, “Generations in the World of Work,” with no-fluff takes on work-life balance, retirement myths, and why the 19-year-old brain is your HR wild card. If your idea of communication is still email only… buckle up. Key Takeaways: ➡ Megan Grace’s book was a year-and-a-half-long deep dive into workplace generations ➡ Gen Z wants flexibility, not just foosball tables and slogans ➡ Feedback needs a remix—tailor it or tank morale ➡ The 19-year-old brain is still baking—context matters ➡ Retirement is already on Gen Z’s radar (wild, right?) ➡ Boomers and Gen Z view work-life balance like two different planets ➡ Email ≠ communication—set expectations or brace for chaos ➡ Collaboration across generations = workplace gold ➡ Identity formation in young professionals is key to better management ➡ “It’s a sandbox”—test, play, iterate—don’t assume one-size-fits-all culture ➡ Workplace culture shifts fast—your old playbook is outdated Timestamps: 00:00 – Who is Meghan Grace? 01:16 – The Journey of Writing a Book 04:06 – Generational Dynamics in the Workplace 07:19 – Understanding Generational Mindsets 10:11 – The 19-Year-Old Brain and Identity Development 13:22 – Inter-Generational Relationships and Motivations 16:12 – Work-Life Balance Across Generations 16:48 – Generational Perspectives on Work Culture 18:53 – Understanding Workplace Dynamics Across Generations 20:18 – Bridging Communication Gaps Between Generations 23:33 – The Importance of Empathy in Workplace Relationships 26:54 – Navigating Job Expectations and Generational Differences 28:01 – Feedback: A Generational Divide 37:37 – Retirement Perspectives Across Generations Connect with Meghan Grace: Website: https://www.meghanmgrace.com/ #GenZ Podcast: https://www.meghanmgrace.com/podcast Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with us on social: Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
  • Why Your Hiring Practices Are Costing You Top Talent with Heidi Barnett

    Why Your Hiring Practices Are Costing You Top Talent with Heidi Barnett
    May 5 2025
    Heidi helps organizations turn stagnant hiring funnels into dynamic talent pipelines. Get the lowdown on why outdated hiring processes are costing you talent, how integrating Applicant Pro and iSolve can turbocharge your workflow, and why internal mobility is the retention game‑changer. We dig into candidate experience trends, generational preferences, and the microcultures that define career progression—plus pro tips for managers to foster authentic employer branding. In this episode we explore hiring practices, candidate experience, internal mobility, HR technology, and employer branding. Key Takeaways ➡ Hiring practices are stuck in the past—and that means missed hires. ➡ Short, mobile‑friendly applications keep Gen Z and Millennials engaged. ➡ Lightning‑fast response times separate great employers from ghosters. ➡ Candidate experience is your secret weapon for employer branding. ➡ Scrolling during interviews? It’s a bias signal, not a deal breaker. ➡ Integration of Applicant Pro and iSolve slashes manual work in half. ➡ Internal mobility isn’t a perk—it’s your best retention strategy. ➡ Managers drive satisfaction; equip them to champion growth. ➡ Corporate culture lives in microcultures—get granular or get ghosted. ➡ Authentic employer branding demands real stories, not canned slogans. Chapters 00:00 Introduction and Backgrounds 03:02 Integrating Applicant Pro and iSolve 06:03 Outdated Hiring Practices 11:57 Candidate Experience and Response Times 18:04 Generational Differences in Hiring 20:59 Internal Mobility and Future Trends 21:31 The Importance of Internal Mobility 24:16 Managerial Influence on Employee Growth 28:11 Cultural Dynamics in Career Progression 30:46 Defining Corporate Culture 35:16 Microcultures and Their Impact 38:07 Employer Branding and Authenticity 45:37 Conclusion and Future Insights Guest Info Heidi Barnett https://www.linkedin.com/in/heidimbarnett/ Connect with Us William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ X (Twitter): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 m
  • The 2025 Job Market Playbook: What Job Seekers Really Want

    The 2025 Job Market Playbook: What Job Seekers Really Want
    Apr 22 2025
    Career services aren’t what they used to be—and that’s a good thing. What do today’s candidates actually care about? From sales to veterinary medicine, the 2025 jobs report reveals what’s hot, what’s missing, and what employers need to fix in their hiring process. Spoiler: it starts with your job descriptions. In this episode we talk about career services, applicant tracking systems, transparency in job listings, generational values, healthcare careers, and how leadership and culture shape job seeker decisions in a tight labor market. Key Takeaways ➡ Gen Z is leading the charge for more flexibility, clarity, and cultural alignment ➡ The #1 job in 2025 is veterinarian—empathy is still a career superpower ➡ Salary transparency isn’t optional anymore ➡ Sales roles offer six-figure potential with no degree required ➡ Poor job descriptions waste time for both sides—clarity wins ➡ Candidates are prioritizing values and mission just as much as pay ➡ Healthcare and specialized roles are dominating future outlooks ➡ Leadership style has a measurable impact on retention and success Chapters 00:00 – The Report 03:10 – Shifts in Career Services and Job Seeking Trends 06:01 – Generational Perspectives on Work-Life Balance 09:08 – The Importance of Flexibility in the Workplace 12:07 – Insights from the Jobs Report for 2025 15:01 – Top Jobs and Their Implications 17:59 – Sales Roles and Career Pathways 20:46 – Exploring Career Opportunities and Self-Assessment 22:27 – Understanding Job Descriptions and Candidate Needs 24:41 – The Importance of Transparency in Job Listings 26:43 – Finding the Right Fit: Company Culture and Values 30:05 – Managing Expectations in Job Roles 33:32 – The Role of Leadership in Employee Success 34:17 – Insights from Job Seekers: Surprising Career Paths 39:39 – Future Job Trends: Specialization in Healthcare Guest Info Jenn Herrity: https://www.indeed.com/career-advice/author/jennifer-herrity https://www.linkedin.com/in/jenniferherrity/ Connect with us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network Website: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ X: https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 m
  • Return-to-Office Is Failing - Here’s What HR Isn’t Saying...

    Return-to-Office Is Failing - Here’s What HR Isn’t Saying...
    Apr 8 2025
    People-first strategies are hitting roadblocks in most orgs — and the numbers prove it. HR leaders like Luck Dookchitra, VP of People & Culture at Leapsome, are on the front lines, navigating complex expectations from all sides while championing flexibility, inclusion, and a purpose behind policy. Leapsome’s 2025 HR Insights Report doesn’t just reveal the gap — it shows where HR needs to go next before talent walks out the door. In this episode we talk about HR insights, people-first strategies, return-to-office, workplace culture, and flexibility through the lens of Leapsome’s latest research. From broken DEI promises to the myth of productivity in the office, we unpack why HR is stuck — and what it’ll take to move forward. Key Takeaways ➡ 92% of HR leaders face internal resistance on people-first strategies ➡ 56% feel pressure from executives to enforce return-to-office mandates ➡ 79% of employees say they’re more productive when choosing where they work ➡ 58% believe RTO policies hurt employees with disabilities ➡ One in three HR leaders expect DEI budget cuts in the next year ➡ Flexibility isn’t a perk—it’s now table stakes for engagement ➡ People-first initiatives only succeed when tied to business outcomes ➡ Return-to-office needs a clear, transparent rationale to gain support ➡ Designing work for engagement creates better employee experiences ➡ The future of HR depends on adaptability, inclusivity, and trust Timestamps 00:00 – Introduction to People-First Strategies 03:22 – Understanding Internal Barriers in HR 06:19 – The Pressure of Return to Office Policies 09:16 – Designing Work for Employee Engagement 11:35 – The Importance of Intentionality in HR Policies 13:13 – Exploring Creativity Through Choice 13:15 – The Impact of Remote Work on Productivity 16:27 – Disability Inclusion in the Workplace 19:31 – The Evolution of Work and Learning 21:38 – The Future of DEI Initiatives Connect with This Week’s Guest: Luck Doochitra, VP People & Culture at Leapsome: https://www.linkedin.com/in/luck-dookchitra/ Learn more about Leapsome here: https://www.leapsome.com/ Get access to the report here: https://hubs.li/Q03dFX0N0 Connect with Us Here: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with us on Social Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    28 m
  • Why Oracle’s AI Play Could Make or Break the Future of HR

    Why Oracle’s AI Play Could Make or Break the Future of HR
    Mar 27 2025
    Can HR really trust AI? We dig into the ethics, automation, and future of HR tech with Oracle's Yvette Cameron. Spoiler: it’s moving fast, and you better keep up. AI is transforming HR at lightning speed—but trust, ethics, and data security still keep leaders up at night. I sat down with Yvette Cameron from Oracle to unpack what generative AI really means for HCM, and why HR teams need to think big and move faster. In this episode we look at AI, HR, Oracle, generative AI, adoption challenges, seamless integration, recruitment, decision-making, automation, ethics, data security. Key Takeaways: ➡️ AI has been shaping HR for over a decade—this isn’t new, it’s just faster now. ➡️ Generative AI can cut job description creation time from hours to minutes. ➡️ Trust remains one of the biggest barriers to AI adoption in HR. ➡️ Many organizations prioritize volume over value when implementing AI tools. ➡️ AI should support human roles, not replace them entirely. ➡️ Company culture must guide AI policies and usage. ➡️ HR needs a "test and learn" mindset to effectively adopt AI. ➡️ Data security is non-negotiable when using AI in HR. ➡️ Delaying AI adoption risks falling behind rapidly evolving tech. ➡️ AI’s role in decision-making is growing—human oversight must keep pace. ➡️ Future AI interfaces aim to be seamless, intuitive, and proactive. ➡️ Ethical frameworks are essential to build confidence in AI systems. Chapters 00:00 Who is Yvette Cameron and what is Oracle's role to AI in HR 06:41 The Evolution of AI in HR Processes 11:10 The Future of AI Interfaces in HR 20:09 The Role of AI in Decision-Making 26:47 Building Confidence in AI Capabilities 33:15 Unlocking Insights with AI Analytics 💬 Hot take or just hype? Are we headed toward a new normal, or is this just workplace chaos rebranded? Drop your thoughts in the comments! Connect with us here: Connect with Oracle's Yvette Cameron: https://www.linkedin.com/in/yvettecameron/ Connect with William Tincup: https://www.linkedin.com/in/tincup/ Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network 🔗 Site: http://www.wrkdefined.com 🎥 TikTok: https://www.tiktok.com/@wrkdefined 💼 LinkedIn: https://www.linkedin.com/company/wrkdefined 📘 Facebook: https://www.facebook.com/WRKdefined/ 🐦 Twitter (X): https://twitter.com/WRKdefined 📩 Substack: https://wrkdefined.substack.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    38 m
  • 🔥Daxtra Just Made the Biggest AI Recruitment Play of the Year—Here’s Why It Matters

    🔥Daxtra Just Made the Biggest AI Recruitment Play of the Year—Here’s Why It Matters
    Mar 18 2025
    Recruiters are buried in applications when they should be connecting with talent—and Daxtra is here to change that. Don Tomlinson, CTO of Daxtra, joins You Should Know to reveal how their latest AI-powered tool, Talent Flow, is reshaping recruitment. This isn’t just automation—it’s next-level efficiency, giving hiring teams the power to focus on people, not paperwork. We dig into AI-driven recruitment, data parsing at scale, workflow automation, the ATS evolution, and how Talent Flow is bridging the gap between staffing agencies and corporate hiring teams. If you hire people, this episode is a must-listen. What You’ll Learn ➡️ Daxtra processes 100M+ resumes monthly—turning raw data into real insights. ➡️ AI is shifting recruiters from admin overload to real relationship-building. ➡️ Talent Flow automates workflows, cutting through hiring bottlenecks. ➡️ Bad data = bad AI. Garbage in, garbage out—it’s that simple. ➡️ Bridging staffing & corporate HR—Daxtra connects both worlds. ➡️ AI isn’t stealing jobs—it’s giving recruiters their time back. ➡️ Daxtra isn’t an ATS—it makes ATS platforms smarter. ➡️ High-volume hiring teams see massive gains with AI-driven automation. ➡️ Relationships over resume databases—the recruiter’s new reality. ➡️ Talent Flow is a major milestone in recruitment technology. Chapters: 00:00 – Welcome to You Should Know & Meet Daxtra 01:46 – The AI Engine Behind Talent Flow 10:37 – How Daxtra Connects Staffing & Corporate Hiring 17:27 – The Workflow Revolution: Automating Recruitment 19:20 – The Future of Recruiting: What’s Next? Connect with Us Don Tomlinson CTO Daxtra - https://www.linkedin.com/in/dontomlinson/ Learn more about Daxtra here: https://www.daxtra.com/ 🔗 William Tincup: https://www.linkedin.com/in/tincup/ 🔗 Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network: 🔗 Site: http://www.wrkdefined.com 🎥 TikTok: https://www.tiktok.com/@wrkdefined 💼 LinkedIn: https://www.linkedin.com/company/wrkdefined 📘 Facebook: https://www.facebook.com/WRKdefined/ 🐦 Twitter (X): https://twitter.com/WRKdefined 📩 Substack: https://wrkdefined.substack.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    21 m
  • How Employ's Pillar Power Move is Redefining HR Tech

    How Employ's Pillar Power Move is Redefining HR Tech
    Mar 5 2025
    Employ's CEO, Steve Cox, unpacks the strategy and vision behind the acquisition of Pillar, highlighting how it’s set to transform HR tech through AI-driven integrations and improved workflow efficiency. He discusses the importance of customer engagement, transparency, and future growth plans, including potential new acquisitions. In this episode, we look at acquisition, HR tech, AI technology, Employ, Pillar, customer engagement, workflow efficiency, integration, recruitment, and technology. Steve shares how this acquisition aligns with Employ's broader strategy to enhance its product suite and deliver measurable value to customers. Key Takeaways: ➡️ The acquisition of Pillar is a strategic move to enhance AI-driven recruitment technology. ➡️ Employ plans to double its engineering team to accelerate product development. ➡️ Integration with existing platforms like Lever is already in progress. ➡️ Customer feedback is central to measuring the acquisition's success. ➡️ Employ is committed to transparency with its customer base post-acquisition. ➡️ Customer advisory boards will influence future product roadmaps. ➡️ The acquisition aims to bring more resources to Pillar's technology stack. ➡️ Steve Cox hints at potential future acquisitions to expand capabilities. ➡️ Aligning acquisition actions with customer needs is a top priority. ➡️ Enhanced workflow efficiency is a core goal of the acquisition. ➡️ AI technology integration is set to redefine customer engagement strategies. ➡️ Steve's vision is to own the AI-driven HR tech space. Chapters: ➡️ 00:00 - Introduction to the Acquisition ➡️ 01:26 - The Rationale Behind the Acquisition ➡️ 04:28 - Integration Plans and Customer Impact ➡️ 07:48 - Customer Engagement and Feedback ➡️ 08:56 - Measuring Success Post-Acquisition ➡️ 10:31 - You Should Know Connect with us here: 🔗 Connect with Steve Cox: https://www.linkedin.com/in/steve-cox-588a2024/ 🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/ 🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network: 🔗 Site: http://www.wrkdefined.com 🎥 TikTok: https://www.tiktok.com/@wrkdefined 💼 LinkedIn: https://www.linkedin.com/company/wrkdefined 📘 Facebook: https://www.facebook.com/WRKdefined/ 🐦 Twitter (X): https://twitter.com/WRKdefined 📩 Substack: https://wrkdefined.substack.com 💬 What’s your take? Is Employ’s acquisition of Pillar a game-changer for HR tech, or just another move in the market? Drop your thoughts in the comments! 🚀 Learn more about your ad choices. Visit megaphone.fm/adchoices
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    11 m