Automotive Business

Anyone that has been a service manager knows the job is incredibly stressful. I discovered that I could manage my stress level and generate amazing net profit by always keeping a finger on the pulse of the drive-through. You can turn your service lane into a profitable, minimally stressful environment you can be proud of, and "Gold Standard Service Advisors" are the key to it all.

Marketing, sales, and branding (yes - branding!) must radically shift to reflect how people actually engage with companies. It would be an understatement to say the auto industry has been slow to adapt. Make no mistake, change - spurred by the Amazons, Carvanas, and CarMaxes of the world - is upon us. If you’re not willing to be among the most innovative thinkers regarding brand connection, you’re simply not going to survive, let alone thrive.

This book is the pocket guide I wish I had when I first became a general manager of a Mitsubishi dealership in New York. Honestly, I am not the brightest star in the sky and made every mistake anyone could’ve possibly made. The car business desperately needs better leadership skills, understanding of social media, inventory management, fixed operations, and so much more. There is no educational barrier to the entry into car business, and there are only a handful of universities offering a major in car dealership general management, such as Liberty and Keiser.

Developed by experienced technicians and professionally narrated for easy listening, this course is a valuable tool when preparing for your ASE Certification A1 or Engine Repair Test. The audio is focused and high-yield, covering the most important topics you need to know to succeed on the A1 test. The material is accurate, up-to-date, and broken down into bite-sized chapters. There are quizzes and key takeaways sections following each chapter to review questions commonly tested and drive home key points.

Delivering more vehicles and creating more income only scratches the surface of Beyond the Walkaround. The "New Vision" takes sales consultants on a journey unlike any other. Create the ideal environment that allows for customer comfort and consultant confidence, the true key to success in all sales. Learn to counter, transition, and close like you never have before. Author Rob Hamilton takes us all on a fun trip through the realm of car sales.

Author Dave Luehr believes that right now is the best time in history to be in the collision repair business but only for those with the right mindset. In The Secrets of America’s Greatest Body Shops, Luehr and co-writer Stacey Phillips share insightful lessons along with real-world stories of actual collision repairers who have discovered the secrets that have propelled them to a much higher level than their competitors.

The future of mobility is evolving at an accelerating pace. This is most evident in the automotive retail channel, as both car dealers and automakers are experiencing an enhanced level of change. The Future of Automotive Retail provides a framework for how these changes are impacting both automaker and automotive dealer. The book provides a handy framework to categorize these changes across vehicle production, evolving consumer expectations, vehicle ownership, vehicle power sources, autonomy, connectivity, and servicing of vehicles.

Dealers aren't making as much profit from new and used vehicle sales as they used to. Variable margins and sales volumes are under growing pressure, and many dealers are looking to fixed operations for additional growth. Yet many dealers simply aren't ready or able to profitably and properly grow their service business. Many don't understand how much the expectations of today's service customers have changed. Reviewing dealer case studies and automotive research, Fast Lane helps dealers recognize retention problems and how to change their thinking and processes.

Dale Pollak believes that the car business - and the dealers who make their living in it - are in more trouble than anyone cares to admit. After four decades and three best-selling books, Pollak has witnessed the trials and triumphs of the retail automotive industry from a vantage point that few get. While car dealers are making good money, he warns that the industry is at a critical turning point, with too few paying attention to how inefficiency and lack of transparency are sapping the industry’s true potential.

On December 30, 2019, Carlos Ghosn became the most famous fugitive on the planet when the former chairman of the Renault-Nissan-Mitsubishi Alliance fled to Lebanon from house arrest in Japan. This political-judicial thriller describes in detail for the first time how Ghosn was arrested on arrival at Haneda Airport in Tokyo a year earlier and incarcerated for 130 days.

Utilizing the Concepts of Modern Automotive Sales will increase both volume and gross profit for any and all consultants who choose to take the time and master the strategies, tactics, and word tracks presented. The sales process used for decades in the automotive sales industry has long been proven and effective. Moving into the 2020s, with all of the resources and data available to the consumer, the time is now for an augmentation of sorts.

Will Scott find his piece of the American dream or will life's challenges interfere? This story is about a man, his family, and his business. It is interesting, entertaining, and realistic....without the swearing or sex found in most novels.

Automotive wholesale expert Kevin Leigh reveals how dealers facing compressed margins can shift out of low gear toward accelerated wholesale profits and tells them how they can appraise trades correctly and still profit from wholesale. In this transformative time for car dealers, Wholesale Simplified shifts the discussion from wholesaling at auction to becoming the auction and reveals the journey many dealers have undertaken to reinvent their wholesale departments.

Elon Musk is among the most controversial titans of Silicon Valley. To some, he's a genius and a visionary, and to others, he's a mercurial huckster. Billions of dollars have been gained and lost on his tweets, and his personal exploits are the stuff of tabloids. But for all his outrageous talk of mind-uploading and space travel, his most audacious vision is the one closest to the ground: the electric car.

Do you love cars? Do you love interesting stories about start-ups? Do you love crazy stories about founders and their ups and downs? This book, and the books in this series, are for you.

Ferdinand Porsches Nachkommen kontrollieren die weltweit profitabelste Autofabrik, die Porsche AG in Stuttgart, und den größten Autohändler Europas, die Porsche Holding in Salzburg - zusammen 18 Milliarden Euro Umsatz. Und sie halten indirekt das größte Aktienpaket an der Volkswagen AG. Dieses Hörbuch ist die erste umfassende Familiengeschichte der Porsches und Piëchs. Auf Basis von Gesprächen mit Familienmitgliedern gewährt es Einblicke in das komplizierte Machtgefüge des Auto-Clans.

Here's a biographical profile of John and Horace Dodge, the fabulously wealthy Detroit automobile pioneers who reveled in yachts, estates and producing great cars. Unfortunately, John and Horace's lifestyles were unacceptable to the social elite in Detroit; they regarded the brothers as uncultured, crude and boorish. And they probably were, but it bothered the brothers not at all.

Wenn Europas Autobauer überleben wollen, müssen sie sich radikal umstrukturieren - sowohl mental als auch real. Ex-Audi-Vorstand Peter Mertens ist überzeugt: Zukunftsfähig sind nur die Unternehmen, die mehr Nachhaltigkeit wagen, die sich stark machen für mehr europäische Souveränität in der globalen Automotive Industrie und sich öffnen für Kooperationen innerhalb und außerhalb der Branche. Dabei ist ein Zusammenschluss von Wirtschaft, Politik und Wissenschaft ebenso nötig wie ein neues Verständnis dessen, was ein Auto überhaupt ist.

The world is moving towards trillions of connected devices that in a few years will be not smartphones, but virtually anything - most of which has never been connected before. This connecting the unconnected will enable the Internet of Things - the rise of which is both exciting and confusing. The authors evaluate the opportunities that emerge as a result of the Internet of Things focusing on the impact to individuals, industries and societies.

Today's unprecedented pace of change leaves many people wondering what new technologies are doing to our lives. Has social media robbed us of our privacy and fed us with false information? Are the decisions about our health, security and finances made by computer programs inexplicable and biased? Will these algorithms become so complex that we can no longer control them? Are robots going to take our jobs? John Browne presents an impassioned defence of progress and innovation and argues that we need not and must not put the brakes on technological advance.