English Culture

The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.

The war raged across the galaxy. Billions had died, billions more were doomed. Moons, planets, the very stars themselves, faced destruction, cold-blooded, brutal, and worse, random. The Idirans fought for their Faith; the Culture for its moral right to exist. Principles were at stake. There could be no surrender. Within the cosmic conflict, an individual crusade. Deep within a fabled labyrinth on a barren world, a Planet of the Dead proscribed to mortals, lay a fugitive Mind. Both the Culture and the Idirans sought it....

When two Stanford graduate students set out to create a new kind of cigarette that wouldn’t kill them, they didn’t foresee all the obstacles that lay ahead — or the powerful forces their invention would unleash. Nearly 10 years after the launch of the JUUL, Backfired: The Vaping Wars asks: Could e-cigarettes have been the solution to one of the world’s most pressing public health problems—or was this technology doomed to introduce a whole new generation to nicotine, and end up perpetuating an intractable addiction?

Since it was first published in 2005, Ray Kurzweil's The Singularity Is Near and its vision of the future have been influential in spawning a worldwide movement with millions of followers, hundreds of books, major films, and thousands of articles. During the succeeding decade, many of Kurzweil's predictions about technological advancements have been borne out, and their viability has become familiar to the public through such now commonplace concepts. In this entirely new book Ray Kurzweil brings a fresh perspective to advances in the singularity.

In Creating Cultures of Thinking: The 8 Forces We Must Master to Truly Transform Our Schools, Ron Ritchhart, author of Making Thinking Visible, explains how creating a culture of thinking is more important to learning than any particular curriculum, and he outlines how any school or teacher can accomplish this by leveraging eight cultural forces: expectations, language, time, modeling, opportunities, routines, interactions, and environment.

In this third edition of the groundbreaking, global classic, Ruth E. Van Reken and Michael V. Pollock, son of the late original coauthor, David C. Pollock, have significantly updated what is widely recognized as "The TCK Bible". Emphasis is on the modern TCK and addressing the impact of technology, cultural complexity, diversity and inclusion, and transitions. Includes new advice for parents and others for how to support TCKs as they navigate work, relationships, social settings, and their own personal development.

America is in a war—an internal battle between good and evil with society crumbling at our feet. With every institution we once relied on now eroded, there is no one coming to help. Victor Marx believes politicians aren't going to save people, neither are law enforcement or public schools. Instead, he advocates for restoration of the family unit as God intended, led by fathers and a generation of dangerous gentlemen who believe without courage all other virtues fail.

Andy Crouch unleashes a stirring manifesto calling Christians to be culture makers. For too long, Christians have had an insufficient view of culture and have waged misguided "culture wars." But we must reclaim the cultural mandate to be the creative cultivators that God designed us to be. Culture is what we make of the world, both in creating cultural artifacts as well as in making sense of the world around us. By making chairs and omelets, languages and laws, we participate in the good work of culture making.

In a culture with an ever-narrowing definition of tolerance, Christians can no longer stay silent about the divide between the Bible's truth and the world's lies. From bestselling author Dr. Erwin W. Lutzer, No Reason to Hide examines the toxic roots behind the alarming symptoms of a nation in spiritual freefall—and why your faith must empower you to engage rather than hide. This is a rallying reminder that will ready Christians everywhere to have the courage to proclaim Scripture's truth to a culture in desperate need of what only God can offer.

Hillbilly Elegy is a passionate and personal analysis of a culture in crisis - that of white working-class Americans. The decline of this group, a demographic of our country that has been slowly disintegrating over 40 years, has been reported on with growing frequency and alarm but has never before been written about as searingly from the inside. J. D. Vance tells the true story of what a social, regional, and class decline feels like when you were born with it hung around your neck.

North America was settled by people with distinct religious, political, and ethnographic characteristics, creating regional cultures that have been at odds with one another ever since. Subsequent immigrants didn't confront or assimilate into an "American" or "Canadian" culture, but rather into one of the 11 distinct regional ones that spread over the continent each staking out mutually exclusive territory. In American Nations, Colin Woodard leads us on a journey through the history of our fractured continent....

Our brains do their best to help us out, but every so often they can be real assholes - having meltdowns, getting addicted to things, or shutting down completely at the worst possible moments. Your brain knows it's not good to do these things, but it can't help it sometimes - especially if it's obsessing about trauma it can't overcome. That's where this life-changing book comes in. With humor, patience, science, and lots of good-ole swearing, Dr. Faith explains what's going on in your skull, and talks you through the process of retraining your brain to respond appropriately....

A Boston Globe-Horn Book Honor Book and ALA Notable and Best of the Year in Young Adult Fiction, Howl's Moving Castle is by acclaimed fantasy writer Diane Wynne Jones and was transformed into an Academy Award nominated animated motion picture by Hayao Miyazaki. On a rare venture out from her step-mother's hat shop, Sophie attracts the attention of a witch, who casts a terrible spell transforming the young girl into an old crone.

First published in 1968, Weimar Culture is one of the masterworks of Peter Gay's distinguished career. A study of German culture between the two wars, the book brilliantly traces the rise of the artistic, literary, and musical culture that bloomed ever so briefly in the 1920s amid the chaos of Germany's tenuous post-World War I democracy, and crashed violently in the wake of Hitler's rise to power.

After defeating the terrifying Necromuse and his mysterious orchestra, all Amelia Jones hopes for is a return to normal. But to her surprise, her class is sent to Europe for a month of study abroad. This seems like the perfect escape from all her problems, but not long after they land in Salzburg, Austria, danger haunts their steps. A street musician claims there is something wrong with Amelia’s magic, odd visions of the past appear around the city, and Amelia finds a strange message preserved in a museum—a message she fears was left by the Necromuse.

As one of the foremost evangelical thinkers of the 20th century, Francis Schaeffer long pondered the fate of declining Western culture. In this brilliant book, he analyzed the reasons for modern society's state of affairs and presented the only viable alternative: living by the Christian ethic, acceptance of God's revelation, and total affirmation of the Bible's morals, values, and meaning.

Within each corporation are anywhere from a few to hundreds of separate tribes. In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright demonstrate how these tribes develop - and show you how to assess them and lead them to maximize productivity and growth. A business management book like no other, Tribal Leadership is an essential tool to help managers and business leaders take better control of their organizations by utilizing the unique characteristics of the tribes that exist within.

Most business leaders understand the power of a dynamic, positive culture - but almost every effort to change culture fails. Why? The approach is often all wrong. Rather than attempt to "transform" a new culture from the ground up, leaders need to instead spearhead a culture renovation. In Culture Renovation, Kevin Oakes provides tangible, tactical insights drawn from a robust data set and informed by CEOs and HR leaders at many of the world's top companies.

Are you or your teachers frustrated with carrots and sticks, detention rooms, and suspension-antiquated school discipline practices that simply do not work with the students entering our classrooms today? Our kids have complex needs, and we must empower and embrace them with restorative practices that not only change behaviors but transform students into productive citizens, accountable for their own actions.

The Culture - a human/machine symbiotic society - has thrown up many great Game Players, and one of the greatest is Gurgeh. Jernau Morat Gurgeh. The Player of Games. Master of every board, computer and strategy. Bored with success, Gurgeh travels to the Empire of Azad, cruel and incredibly wealthy, to try their fabulous game...a game so complex, so like life itself, that the winner becomes emperor. Mocked, blackmailed, almost murdered, Gurgeh accepts the game, and with it the challenge of his life - and very possibly his death.