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Knowledgebase Ninjas

By: Gowri Ramkumar
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  • Summary

  • Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
    © 2021 Knowledge Base Ninjas
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Episodes
  • Docs as Code vs Dedicated knowledge base with Brianne Bennett, Opensee

    Docs as Code vs Dedicated knowledge base with Brianne Bennett, Opensee
    Apr 24 2024
    In this episode, Brianne Bennett, Lead Technical Writer at Opensee delves into the difference between using Docs-as-code vs a Dedicated knowledge base tool for creating documentation. She also speaks about the factors that should be considered when switching to a knowledge base tool.
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    14 mins
  • Improving documentation with user feedback with Iga Koprowska, Akamai

    Improving documentation with user feedback with Iga Koprowska, Akamai
    Apr 3 2024
    In our recent episode on the Knowledgebase Ninjas podcast, Iga Koprowska highlights the importance of feedback mechanisms in documentation to better understand the users and enhance documentation quality. She explores how various research methods aid in crafting effective documentation.
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    23 mins
  • Building developer-friendly API documentation with Hannah Kahn, Azion

    Building developer-friendly API documentation with Hannah Kahn, Azion
    Mar 14 2024
    Hannah Kahn, Technical Writer at Azion, discusses the importance of selecting the right framework and specifications for creating developer-friendly API documentation. She shares insights on how to choose the right API documentation tool.
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    11 mins
Management Economics
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