Episodes

  • Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee

    Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee
    Apr 24 2024
    In this episode, Brianne Bennett, Lead Technical Writer at Opensee delves into the difference between using Docs-as-code vs a Dedicated knowledge base tool for creating documentation. She also speaks about the factors that should be considered when switching to a knowledge base tool.
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    14 mins
  • Improving documentation with user feedback with Iga Koprowska, Akamai

    Improving documentation with user feedback with Iga Koprowska, Akamai
    Apr 3 2024
    In our recent episode on the Knowledgebase Ninjas podcast, Iga Koprowska highlights the importance of feedback mechanisms in documentation to better understand the users and enhance documentation quality. She explores how various research methods aid in crafting effective documentation.
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    23 mins
  • Building developer-friendly API documentation with Hannah Kahn, Azion

    Building developer-friendly API documentation with Hannah Kahn, Azion
    Mar 14 2024
    Hannah Kahn, Technical Writer at Azion, discusses the importance of selecting the right framework and specifications for creating developer-friendly API documentation. She shares insights on how to choose the right API documentation tool.
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    11 mins
  • Migrating documentation: Best practices and challenges, with David Ingram, Medallia

    Migrating documentation: Best practices and challenges, with David Ingram, Medallia
    Feb 15 2024
    David Ingram, Senior Technical Writer at Medallia, discusses the best practices and challenges involved in migrating to a new documentation platform. He also emphasizes the various components that need to be addressed before initiating the migration process.
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    24 mins
  • The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband

    The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband
    Feb 1 2024
    In the latest episode on the Knowledgebase Ninjas, we have Mick Davidson with us, sharing valuable insights on the evolving nature of technical writing over the last 30 years. He sheds light on the challenges documentalists face these days in terms of the role and research.
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    24 mins
  • Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera

    Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera
    Dec 28 2023
    Eduarda Raddatz, Technical Writer at Matera, talks about the significance of knowledge management, and its impact on the overall success of an organization. In the episode, she highlights the benefits of having a good knowledge base platform.
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    16 mins
  • Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google

    Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google
    Nov 30 2023
    In this episode, Sofia Emelianova, Technical Writer, Google, talks about challenges faced by technical writers and techniques for crafting high-quality documentation.
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    14 mins
  • Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto

    Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto
    Oct 4 2023
    Beatriz Mejia, Technical Writer at Ben Fatto shares insights on how an individual's background in different fields can influence their approach to technical writing. She also discusses strategies to overcome the challenges during this transition.
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    25 mins