• DBX: The Digital Business Experience

  • By: Acuerdo
  • Podcast
DBX: The Digital Business Experience By cover art

DBX: The Digital Business Experience

By: Acuerdo
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  • Summary

  • Pushing past the boundaries of customer experience (CX), digital experience (DX), and into the business of experience (BX). Winning in business boils down to who provides the absolute best experience for customers, employees, and partners. In order to grow and evolve your business in the exponentially increasing digital world, you must digitally adapt. Those who become the most adaptable will gain happier customers, highly engaged employees, and an overall attraction as a desirable brand. The Digital Business Experience with Frank Rogers and Kyle Burt of Acuerdo.io
    Copyright 2021 Acuerdo
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Episodes
  • Catering to your customers where they are, Anne Bibb, VP of CX at Support Ninja

    Catering to your customers where they are, Anne Bibb, VP of CX at Support Ninja
    Jun 28 2021
    Anne Bibb is a veteran of customer care. She's a VP global head of customer experience for Support Ninja. But before all of the customer experience, she was in customer care, she was driving the experience already from the very base of how people engage and come to know your brand. She's really an expert at it. And she is part of the CX revolution. https://www.linkedin.com/in/annebibb/ (Anne Bibb, VP Global Head of Customer Experience for Support Ninja) -=- DBX is brought to you by Acuerdo, the Digital Orchestration Agency for CX & Digital Transformation. For more info, our website, YouTube channel, and other ways to connect, visit go.acuerdo.io/dbx DBX Links
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    42 mins
  • The CIO to the CMO, to the Chief Customer / Community Officer

    The CIO to the CMO, to the Chief Customer / Community Officer
    Jun 17 2021
    Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey. https://www.linkedin.com/in/carolfineagan/ (https://www.linkedin.com/in/carolfineagan/) -=- Hosted & Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) & https://www.linkedin.com/in/catchkyle/ (Kyle) Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency https://www.youtube.com/channel/UC9ShbpBXBfLdCaQwlk3X69A (DBX Podcast on Youtube) https://www.youtube.com/channel/UCTKgioMxZfzt6BrmVJfcn_A (DBX Clips on Youtube)
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    6 mins
  • Digital Transformation Can Never Be Complete

    Digital Transformation Can Never Be Complete
    Jun 16 2021
    Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey. https://www.linkedin.com/in/carolfineagan/ (https://www.linkedin.com/in/carolfineagan/) -=- Hosted & Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) & https://www.linkedin.com/in/catchkyle/ (Kyle) Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency https://www.youtube.com/channel/UC9ShbpBXBfLdCaQwlk3X69A (DBX Podcast on Youtube) https://www.youtube.com/channel/UCTKgioMxZfzt6BrmVJfcn_A (DBX Clips on Youtube)
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    7 mins
Management Marketing Economics
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