Ever had a customer interaction go completely sideways? You're not alone! But what if those moments could actually become opportunities for deeper customer connection?

This week on Breaking Barriers, we're joined by Ken Alexander of Alexander Plumbing, Heating & Air Conditioning, who's here to share his secret to having loyal customers for 30 years – "Treat your customer like family!"

Hit subscribe and get more real-life insights on growing your business.

Did you know that teachers rank among the top five careers that produce millionaires? It's true!

And when we found out that the teacher who made a huge impact on our CEO's life was starting a business, we couldn't be more thrilled!

Be inspired by Michael Cintron's journey of starting Cintron's Coastal Catering at the age of 52 in our next Breaking Barriers episode.

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Ever wonder how some businesses manage to thrive even in highly competitive industries? This event supplier company has cracked the code to growth.

Jenny James, the brains behind One Stop Hop Party Rentals, spills the factors on how their business not just survived but thrived during the pandemic up until now.

Here are their secrets:
1. Building Strong Networks: They've built some killer relationships that keep their sales rolling in.
2. Goal Getter: They set goals, both short-term and long-term, and take necessary steps to keep them moving forward, pandemic or no pandemic.
3. Commitment to Core Excellence: Instead of spreading themselves thin, they've doubled down on what they do best. By constantly improving their core services, they're knocking it out of the park with customer satisfaction.

If you're curious to learn more about their secrets to success, tune in to our latest Breaking Barriers episode. Don't forget to subscribe for more insights and inspirations.

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