How to focus your team on the KPIs you measure is as hard as choosing the right KPIs in the first place. Greater focus from the team means more time and effort directed at what drives the KPIs, which will increase team performance.

I share 5 key tactics to get your team laser focused on the key performance indicators you measure.

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KPIs or key performance indicators are how you measure and track progress against the goals you have set. KPIs are a very useful too in performance management and business management and widely used as a result.

Setting KPIs that change behaviour of your team and align effort and action on the tasks, activities and projects that will best help the team reach the goals set is a critical first step.

Most businesses have information overload. After goal setting, working out which kpis and metrics to track to drive results is not easy.

Once you have chosen your key performance indicators, educating your team to why you have chosen these specific KPIs is the next step. If they don’t understand how the KPIs link to the goals and the why behind them, they will not be nearly as engaged and focused on undertaking activity in the right areas to maximise progress.

Next explaining to the team exactly what they need to do to improve a KPI measure is a must. Don’t expect them to know this or understand everything about what is needed. Explain and educate them. When the team know exactly what to do and how to do it, they are much more likely to deliver what you need.

In our extremely busy and distracting workplaces, it is not enough to talk about KPIs and goals a few times and expect the team to stay focused on delivering against them. You need to constantly remind them. I share 7 ways to do this very effectively.

Finally, to add even more focus on the tasks, activities and projects that will best progress the team to reaching goals, link all the benefit you can into kpi progress and reaching goals. There is a lot of benefit that don’t need budget and of course many that do. Clink a range of both to improving kpis and achieving goals.

If you have any questions on “How to Focus Your Team on the KPIs You Measure to Drive Better Performance”, please email me at support@enhance.training and I will get back to you.

Jess Coles
Enhance.training

What stops you making decisions at work? Work decisions can have big consequences, big impacts or are very public, making deciding on what to do harder.

I share 7 common reasons for not making a decision at work, and 3 practical ways to overcome decision paralysis at work. Improving your decision making skills today.

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There are loads of reasons that stop you making decisions at work. Fear of failure is a major reason for struggling to make a decision at work. As we progress our careers, the impact of our decisions become more and more public. Embarrassment, consequences, reputations, job security … stops you making decisions.

When you have confidence decisions are made a lot more easily. When you are struggling to make a decision at work break down the decision into smaller parts and make lots of smaller decisions.

Lack of information is a reason many end up struggling to make a decision. Rarely do decisions makers have all the information than want. Another challenge is focusing on making the right decision. In business there is rarely a binary decision or a right or wrong decision. For how to make decisions focus more on the best outcome rather than right or wrong.

Worrying about what others think stop you making decisions. You cannot please everyone and at work, putting the business and team before individuals when struggling to make decisions is sensible.

For how to make decisions at work reference the company direction and strategy. The more aligned your decisions to wider goals, the easier they are to make. Lack of direction makes it a lot hard for employees to make decisions.

For how to make tough decisions, think about which options will make the company and team better off compared to the other options. This mindset is very useful how to make decisions at work.

Those that make decisions quickly and decisively are very good at reframing and changing their perspective. This helps them overcome their fears and mentally move themselves forward to make a decision. You can use exactly the same techniques to make decisions quickly and decisively

If you have any questions on “What Stops You Making Decisions At Work & What To Do About It”, please email me at support@enhance.training and I will get back to you.

Jess Coles

Enhance.training

Being in middle management is a tough job. Middle managers are also vital to the success of your business, translating the business goals and strategy into day to day activity and performance to reach those goals.

Businesses with their middle managers in the top quartile of performance on average delivered 3 to 21 times more shareholder value than middle managers in the other quartiles. A massive reason to invest to make your middle managers more successful.

I share 4 vital ways to make your middle managers successful, each with practical tips of how to implement and get the best from your middle managers.

How to make middle managers more successful starts with be really clear about what you want from them. Explain very carefully the goals and invest time to ensure your middle managers understand the company strategy and how the company will achieve success.

Make middle managers more effective by working with them to develop the projects and activities needed to implement the strategy of the business. They will appreciate your time and you will know more about what is happening in the business. Clarity of direction is very valuable – a perfect way to invest in the success of your middle managers.

Second, undertake management skills training with your middle managers. They will develop management skills a lot quicker, which means delivering more value quicker. Great news for the business and you. Develop their leadership skills through coaching and mentoring. Management is one of the few professions with little or no training given, yet managers are expected to perform and deliver great results. This is crazy. Getting management skills in business does not happen quickly by osmosis.

Next provide responsibility and flexibility to your middle managers. If you drown you managers in rules, processes, administration and bureaucracy, how can they do a good job. Every person and situation they face will be slightly different. The real value of middle managers is their skills and knowledge and ability to effectively deal with a massive range of people issues – give them the right tools for success. Give them responsibility and flexibility.

Finally, work at measuring success and accountability. Visibility increases accountability on its own. No-one wants to let colleagues and team members down or be bottom of the pile. Creating visibility and measuring success and accountability will give you the confidence to free up middle managers from rules and regulations. Cutting down the bureaucracy is a great way for how to help middle managers set teams up for success.

Successful teams = a successful business. Just what everyone wants!

If you have any questions on “4 Vital Ways To Make Your Middle Managers Successful”, please email me at support@enhance.training and I will get back to you.

Jess Coles
Enhance.training