Welcome to another episode in the live from Coffee Fest interview series!

This is a series of 4 conversations with presenters on the show floor at Coffee Fest NYC.

The topics range from how to connect with community, running a successful mobile coffee operation, getting your coffee into grocery stores, and how to approach roastery workflow and architecture.

1. First up is Sarina Prabasi, co-founder of Buunni Coffee in NYC. We talk about how to truly connect with your community through your coffee shop.
2. Next we talk with Eric and Destiny Rowell, founders of Grit and Grind Coffee. We discuss the keys to success in coffee trailers and mobile coffee
3. Our next conversation will be with Asia Bites Consulting founder Sara Vettori about what we need to know in order to get our coffee in grocery stores.
4. Finally we wrap up talking with Vice President of Mill City Roasters, Angie Davis all about roastery workflow and architecture

Links:

www.buunnicoffee.com

www.millcityroasters.com

www.gritandgrind.coffee

Asia Bites Consulting" Sara Vettori

Related episodes:

• 367 : Designing Your Coffee Shop for Community w/ Dr. Lisa Waxman
• 230 : Making room for Community in your Shop
• 422: Coffee Truck Success w/ Vincent LaVolpa of Green Joe Coffee School
• 384 : How to Run a Successful Coffee Cart w/ Sarah Naylor of Daybreak Coffee Cart
• 196 : Understanding Customer Preferences w/ Peter Giuliano Transcript
• 361: Managing Roastery Relationships and Logistics w/ Corey Turner of Andytown Coffee Roasters
• 285 : Better Systems, Better Connections w/ Jon Ewald of RoasterTools
• 152 : Essential Advice for Starting a Roastery w/ Jen Apodaca

Sponsor:

www.coffeefest.com

How many times have we fallen prey to assumptions about one another in the cafe that end up creating needless strife and hold back progress at maybe the most critical point in the supply chain? Answer, too many times to count. We create these characterizations and generalizations at our own peril and wonder why there is toxicity in the coffee shop.

Today on Shift Break we will be talking why this type of thinking from both owners and baristas is so common and what we can do about moving past it to actually work together for a more positive coffee culture.

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com of book a free call now:

https://calendly.com/chrisdeferio/30min

Listen to related episodes:

• Reasonable Expectations
• Proactivity in the Owner - Manager Relationship
• Blood Sucking Bosses!
• Things the Owner Can't do for You
• 427 : Encore Episode: What you MUST Know About Employee Culture w/ Stan Slap
• 366: A Conversation w/ Chris Baca of Cat and Cloud Coffee
• 291 : What to do if Your Baristas Wont Listen to You
• 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe

Everything you need for back of the house operations https://rattleware.qualitybystainless.com/

The best and most revered espresso machines on the planet: www.lamarzoccousa.com

Being technically skilled as a leader is a small part of what makes one effective. The larger part of cafe effective leadership has to do with emotional skill and how we either create or destroy relationship in the daily life of our coffee businesses. The impact of our over-focus on technical skill leads to many cultural issues that eventually show up in the partial or total downfall of your business.

Today I am please to welcome back to the show Jonathan Raymond, who is the author of the book Good Authority, which we discussed on this show 5 years ago. He is back to help us learn about emotional leadership and the insights here are nothing short of revelatory.

Jonathan is best known for his book Good Authority, How to Become the Leader Your Team is Waiting For. The book, awarded the Axiom Business Book Award Silver Medal in 2018, delves into the psychology and leadership required to be a successful manager. It introduces the groundbreaking concept of the Accountability Dial — a five-step model for addressing performance issues while nurturing personal growth in team members.

Fueled by the book’s success, Jonathan establishing Refound. At its core, Refound seeks to empower modern managers by addressing the crux of workplace discord – leadership authority left untapped. Jonathan’s vision extended further with the inception of Refound Academy, a virtual learning platform designed to transform managers into confident people leaders. Refound most recently introduced “Ren” — an AI-powered on-demand coach, serves as a 24/7 mentor programmed with two decades of Jonathan’s leadership wisdom.

Links:

www.refound.com

Related Episodes:

• 074 : The Life Changing Power of Good Authority w/ Jonathan Raymond
• 368 : Walking the Line Between Leadership and Friendship
• 232 : Rebuilding your Staff with Excellence w/ Dave Stachowiak
• 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe

Thank you to our amazing sponsors!

Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee

The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com