In this week’s Healthcare Experience Matters podcast episode we are honored to be joined by compassionate patient advocate, David Ezon, MD, a pediatric cardiologist and associate professor of pediatrics with Mount Sinai Hospital in New York.

He's also the creator of The Patient Empowerment Workshop™, as well as the author of the new book Survive and Conquer: Your Guide When Illness Strikes.

• Learn more about his Workshops: https://www.patientempowermentworkshop.com/
• Read about his Book: https://www.amazon.com/Survive-Conquer-Guide-Illness-Strikes/dp/B0CN1FD3TG

Today’s conversation is moderated by Healthcare Experience Foundation President, Katie Owens.

As you’ll discover in this interview, Dr. Ezon’s deep-seated passion for patient advocacy is fueled by personal experiences, and it has led to an incredible professional journey.

More: https://healthcareexperience.org/empower

The Healthcare Experience Matters Podcast is back this week with a brand-new episode featuring Katie Owens, MHA, CPXP, and Kathleen Lynam, RN, MPA.

In addition to their roles as Healthcare Experience Foundation (HXF) coaching faculty, Katie currently serves as HXF President and Co-Founder, while Kathleen is an Executive Coach and Senior Advisor with HXF.

Both of today’s podcast contributors have played an integral role in building the learning objectives and agenda for HXF’s upcoming summer cohort of its Relationship Rounding Certificate Program.

This course is delivered in a single 4-hour session over a period of one day as a virtual development session on June 14, 2024, and it will return for a fall cohort on October 11, 2024.

Participants can expect to contribute to both large and small group discussions, as well as interactive learning opportunities. Learn more and sign up here: https://go.healthcareexperience.org/relationship-rounding

An important discussion on including patients' voices in the dialogue on improvements to safety management practices takes place this week on our Healthcare Experience Matters Podcast.

We are joined by Kumar Subramaniam, President/CEO at SafeTower Inc., and Eileen Kasda, Vice President of Patient Safety at SafeTower, in our newest episode, moderated by Healthcare Experience Foundation (HXF) President Katie Owens. SafeTower, Inc.

SafeTower helps health care organizations improve the way they capture, share, analyze and implement proactive patient safety workflows and processes.

You can learn more, and request a demo, here: https://safetower.com/