“Heineken is called ‘The Chairman’ in Nigeria. So, we give that flexibility to Nigeria to call it ‘The Chairman’, but we do not need to create a global campaign saying the ‘Chairman’ from Amsterdam. . . . We give that flexibility. That's how we operate. Have a central idea, but give local flexibility to the markets.”

As a global beer brand, Heineken promotes a spirit of open-mindedness, framing its drinkers as global citizens who respect other cultures while still reveling in the comforts of their own. In this episode of Branding Over Wine, Obabiyi Fagade, commercial development manager of global brands at Heineken, shares how the iconic Dutch beer brand cultivates this flexible yet consistent brand identity in 190 different countries all over the world. 

Here, Obabiyi reveals that Heineken’s identity in Northern Europe is actually quite different from its identity in Nigeria, which are both quite different from the one in the US. Rather than view this as inconsistency within the brand, Heineken embraces it as a reflection of its open-minded, progressive nature. So, for Heineken’s 150th anniversary, they ran a campaign celebrating its shifting identity in different eras and regions. 

Ultimately, the local diversity within the brand still points to its established—and beloved—global identity. Listen in for universal insights on the power of local cultures to diversify and grow global brands here.

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“We often categorize our worlds as B2B or B2C. To cut to the center, we should say that all the work we’re doing is really B2H–business to human. If you put the human being in the center, suddenly you have an organizing principle to say, ‘How do I create a connection with the human on the other side of this? How do I surprise and delight, and even build community?’” – Jim Misener

As technology becomes increasingly ‘invisible’ and internal within products, brands create the contours that allow us to connect and understand those products. In this Branding Over Wine podcast episode, Jim Misener, president at the agency 50,000feet, reminds us that the genesis of brands was to help people move through the world. And as our world trends towards tech, brands will play a vital role in helping us navigate and understand it.  

Branding for technology doesn’t mean putting it over people. Whether for B2B or B2C, brands function as a means to connect people to products. In that sense, no matter your brand, it’s all B2H. Listen to this conversation to learn more about how to keep humans at the center of your technology branding.

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“Technology is the great equalizer, but Poetry (the intangible benefits of creativity) is what really makes a difference.”

McDonald's Global CCO @ DDB, Luis Miguel Messianu, named Legend Honoree by ADCOLOR and part of CMC’s Advertising Hall of Fame, is the one who oversees the creative output of the McDonald’s brand across all of its 46 markets. And, as part of his role, he’s now building a unique internal infrastructure for sharing creative ideas globally throughout the DDB network.

In our conversation with Luis Miguel, he tells us about:

• What it means to manage creativity on a global scale and how to make it more efficient;
• Increasing the potential of local ideas – ”franchising creativity” as he likes to call it – and the importance of sharing, learning, and scaling;
• McDonald’s internal “candy store” – a platform full of pre-prepared, never-implemented ideas (and materials) for creatives worldwide to consider bringing to life in other, more suitable markets;
• Avoiding the “not invented here” syndrome;
• Ronald McDonald using the metaverse for good.

“At the end of the day, it’s the human factor – it’s the poetry and the emotional connection – that works harder on behalf of the brand, and provides a benefit for the audience.” – Luis Miguel Messianu @ DDB

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