• Healthcare Interior Design 2.0

  • By: Porcelanosa
  • Podcast
Healthcare Interior Design 2.0 By cover art

Healthcare Interior Design 2.0

By: Porcelanosa
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  • Summary

  • It’s a new world. What happens now in the healthcare and hospital space when infectious disease control is on the minds of billions of people? How will hospitals, senior living communities and their designers respond? What new protocols in the built environment will be implemented to help patients, their families, caretakers and clinical staff stay safe? With compassion and curiosity, host Cheryl Janis, interviews the world’s top wellness leaders and healthcare design professionals who answer these questions and more. Tune in and stay current on best practices, protocols and innovations. #knowledgeispower💪🏽
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Episodes
  • Episode 61, Stowe Shoemaker, PhD and Peter C. Yesawhich, PhD; authors of the book, Hospitable Healthcare™Just What the Patient Ordered!

    Episode 61, Stowe Shoemaker, PhD and Peter C. Yesawhich, PhD; authors of the book, Hospitable Healthcare™Just What the Patient Ordered!
    Apr 23 2024
    “As providers pursue the value-based model, they have to be mindful of the fact that it cannot compromise the patient experience, and in fact, should compliment the patient experience to the extent possible, as they continue to drive cost down.” –Peter C. Yesawich on the Healthcare Interior Design 2.0 podcast On today’s episode of the podcast, Cheryl interviews Peter C. Yesawich, PhD and Stowe Shoemaker, PhD; authors of the book, Hospitable HealthcareTM; Just What the Patient Ordered! Peter and Stowe unpack the book in this wonderful and deep conversation about how healthcare can benefit greatly from hospitality in new and unique ways. Learn about the authors’ PAEER model detailed in their book, and how it can transform healthcare, in ways that may surprise you. Enjoy the episode! Learn more about Stowe Shoemaker and Peter C. Yesawichs’ book Hospitable Healthcare™Just What the Patient Ordered!, here: https://hospitablehealthcare.com/. In Cheryl’s conversation with Peter and Stowe, they discuss: What are hospitals doing right these days? What needs to change and why? Examples of empathetic and compassionate patient care in history Peter and Stowe unpack their new book - "Hospitable Healthcare™Just What the Patient Ordered!" What was the inspiration behind the book and who is the book for? How does the book benefit healthcare designers, planners, and architects? Peter shares influential stories and real life experiences that inspired "Hospitable Healthcare™Just What the Patient Ordered!" What is the PAEER model detailed in their book, and how can it transform healthcare? Learn the key hospitality principles for enhancing healthcare experience and the “servicescape” concept What does rewarding patient loyalty in healthcare look like? Peter and Stowe share stories and examples. What are some effective ways to encourage and manage patient feedback and reviews? Peter and Stowe’s advice for healthcare leaders adopting the PAEER model What is the alignment of the book’s PAEER model with value-based care? Exciting technologies for improving care experience How can healthcare balance technology and personal touch What are some of the challenges with using hospitality principles for pricing transparency in healthcare? If you've been following our recent book giveaway of Hospitable Healthcare™Just What the Patient Ordered across social media platforms like Instagram and LinkedIn, the answer to the question "What are the five words that make up the PAEER model?" is: Prepare, Anticipate, Engage, Evaluate, Reward. The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line. Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/. FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains - has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean,...
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    54 mins
  • Episode 60, Part 1, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill

    Episode 60, Part 1, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill
    Oct 17 2023
    On part 1 of today’s episode Cheryl interviews Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. In part 1 of their conversation, Sarah shares in detail what design life is like in the healthcare space post COVID, what design challenges are still present and why mental health is one of her passions. This and so much more on the changing face of healthcare design in part 1 of today’s episode!  Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/. Send Sarah a direct email here: stetens@baskervill.com Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/.  Email: florida@womeninhealthcare.org Visit Women In Healthcare online here: https://www.womeninhealthcare.org/. In Part 1 of Cheryl’s conversation with Sarah Tetens, they discuss: Sarah shares what have been the most significant changes that COVID has brought to the field of healthcare design and specifically her work at Baskervill. Sarah shares the positive changes COVID has brought about in the consideration of the design of the built environment in healthcare that affect patients, their families, staff and caretakers in a new way. Learn how touchpoints have been eliminated without negatively impacting the operations of hospital staff. What became more challenging in design post COVID? Why is mental health important to Sarah and how does it play a role in her projects? How can healthcare design support how people feel when they walk into a healthcare facility, how staff feel at work all day and how guests feel when they’re anxiously waiting for a loved one to go through a procedure? The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.
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    31 mins
  • Episode 60, Part 2, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill

    Episode 60, Part 2, Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill
    Oct 15 2023
    In part 2 of today’s episode, Cheryl continues her conversation with Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. They dig deeper into how empathy and compassion play a role in Sarah’s work, why healthcare is purposeful and how that shows up with the people who choose healthcare as their career. This and so much more about the changing face of healthcare design on part 2 of today’s show! Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/. Send Sarah a direct email here: stetens@baskervill.com Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/.  Email : florida@womeninhealthcare.org Visit Women In Healthcare online here: https://www.womeninhealthcare.org/. In Part 2 of Cheryl’s conversation with Sarah Tetens, they discuss: Sarah generously shares that her work in healthcare is purposeful, and the idea that everyone in healthcare – from nurse to technician to designer – is passionate about “doing good” is perhaps her favorite aspect of the work.  How do empathy and compassion play a role in Sarah’s work and when are setting boundaries important? Who is Baskervill and what is its focus? What has Sarah’s journey been like and how did she find healthcare design? What did Sarah learn from her experience in retail that has informed her work in healthcare? Learn more about the AAHID (The American Academy of Healthcare Interior Designers) and Sarah’s role on the Board of Directors What is it like for Sarah to sit on the Board of Directors, Women in Healthcare’s Florida Chapter? Listen to Sarah share her experience as a mentor to SeminalState ID kids, and why this work is so important Shout-Outs 12:13: Ana Pinto Alexander, Executive VP at HKS Architects 17:22  The American Academy of Healthcare Interior Designers (AAHID) 23:03 Women in Healthcare 28:55 Seminole State ID Students The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners: The American Academy of Healthcare Interior Designers The Nursing Institute for Healthcare Design Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ Shout-Outs   FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well, let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.
    Show more Show less
    31 mins
Art Physical Illness & Disease Hygiene & Healthy Living
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