Send us a Text Message.

We dive into the dynamic intersection of digital transformation and cultural diversity across the Middle East and Africa (MIA) with our guest, Dalia Mansour, Head of Marketing for Sprinklr in MIA. With a deep understanding of the region's unique cultural tapestry, Dalia brings strategic insight and a robust passion for digital innovation to our discussion.

Throughout the episode, Dalia shares her extensive background in marketing and explores how varied cultural and linguistic landscapes shape unique customer experiences.

Join us as we uncover Sprinklr's innovative strategies to drive digital excellence in this diverse region under Dalia's leadership. Whether discussing the nuances of regional marketing or celebrating the vibrant innovation emanating from Dubai, this episode offers a profound look at the intersection of culture, technology, and customer experience.

Dalia Mansour on LinkedIn: linkedin.com/in/daliammansour

Learn more about Dalia's work at their website: https://www.sprinklr.com/

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi

Send us a Text Message.

In this episode of "CX in the Wild," we are delighted to host Gabriella Coyne, the innovative founder and CEO of OpsTalent and the celebrated 2022 Businesswoman of the Year in Poland. Under her leadership, OpsTaceptional customer experience, setting new benchmarks in the industry.

Gabriella shares her remarkable journey of turning adversity into opportunity in the evolving landscape of post-communist Poland. We explore the strategic developments that have positioned Ops Talent at the forefront of the industry, highlighting the integration of cultural insights and modern practices to redefine customer engagement.

Join us to discover how Gabriella's vision and relentless drive have cultivated a dynamic workplace that champions well-being and empowers its team, consistently delivering unparalleled value to clients through innovative solutions and dedicated service.

Gabriella Coyne on LinkedIn: linkedin.com/in/gabriela-ziolkowska-coyne-28b7525b

Learn more about Gabriela's work at their website: https://opstalent.com/

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi

Send us a Text Message.

Explore the forefront of Salesforce innovation in this episode of CX in the Wild, featuring Carla Kossally, CEO and founder of Soaritude. Discover how Soaritude is transforming Salesforce into a more accessible and user-friendly platform for businesses of all sizes.

Carla shares her journey from a seasoned global consultant to a tech innovator, revealing how her company breaks down technological barriers with innovative, template-based solutions. This episode dives into the challenges and triumphs of creating a tech startup, the power of user experience enhancement, and the impact of simplifying complex technologies for broader use.

Why Listen?
👉 Learn about the transformative approach Soaritude is taking with Salesforce.
👉 Gain insights from Carla Kossally's extensive experience in tech innovation.
👉 Understand the significance of user experience in today's digital landscape.


Tune in to CX in the Wild for a deep dive into how technology and innovation converge to create some of the industry's most needed solutions.

Carla Kossally on LinkedIn: linkedin.com/in/carla-kossally

Learn more about Carla's work at their website: https://soaritude.com/

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi