Diabetes affects one in 20 people. An important initiative to set up a ‘virtual’ emergency department designed for people living with diabetes has launched in Melbourne, Victoria during National Diabetes Week, with the aim of preventing unnecessary trips to hospital.

The Victorian Virtual Emergency Department-Diabetes Service will be added to the existing Victorian Virtual Emergency Department (VVED) giving patients 24/7 online video access to emergency nurses and doctors. As a world first, this new model of care will add a roster of diabetes specialists on weekend and evening shifts, when diabetes patients are most likely to present to a hospital emergency department.

Joining the podcast to talk about this new initiative is endocrinologist Professor Elif Ekinci, Director of Diabetes at Austin Health, Head of Department of Medicine at University of Melbourne, and Director of the Australian Centre for Accelerating Diabetes Innovations(ACADI). ACADI was established in 2022 through MRFF funding from the Australian Government’s Targeted Translation Research Accelerator (TTRA) program, delivered by MTPConnect.

Also joining the discussion is Northern Health’s Dr Loren Sher, an emergency specialist who led development of Australia’s first virtual emergency department model, now operating as a Victorian state-wide service. Loren has been instrumental in working with Elif to get the diabetes service up and running.

Hosts are Caroline Duell, MTPConnect’s Director Media and Communications and Lauren Kelly, Senior Director of the TTRA program.