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What if traditional software as we know it is fundamentally flawed? Peter Voss, a pioneering mind in artificial general intelligence (AGI), is here to challenge our preconceptions. Peter's journey from an electronics engineer to a successful ERP software entrepreneur, and eventually to a leading figure in AGI, is nothing short of inspiring. He walks us through his revolutionary approach to cognitive AI—one that relies on conversational AI with memory, reasoning, and personalization, rather than the flowchart-heavy, data-hungry methods of conventional call center AI. Peter's innovative techniques have already proven successful, like the implementation for 1-800-Flowers, which managed to replace 3,000 agents during peak times, though his team is now concentrating on further advancing their technology.

As we navigate the complex landscape of artificial intelligence, Peter sheds light on the significant limitations of large language models (LLMs), including their inability to update knowledge in real-time and lack of metacognition. These issues highlight the necessity for continuous human oversight, particularly in programming. We also examine the evolving user experience with chatbots, incorporating more human-like voice modes, while stressing the importance of transparency to avoid deceiving users. Peter offers a candid perspective on the future of AGI, emphasizing that achieving true human-level intelligence requires not just advancements in technology but also substantial financial investment in the right approaches. Tune in for an engaging discussion that will give you a new understanding of the current state and future of AI.

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