In this episode, Jamie speaks with Mike Carter, CEO and Founder of eGroup Enabling Technologies, a leading provider of IT solutions and an award-winning Microsoft Services Partner. Jamie began working with eGroup Enabling Technologies around the start of the pandemic and noticed a culture of deep resiliency and customer obsession. Mike shares how his leadership has evolved in the 25 years since founding eGroup and also the fundamentals and values that have never changed. Mike discusses his belief that improvement comes from committed consistency and the power of resourcefulness. Lately, Mike is spending more of his time contemplating the vision for his organization and breaks down how he is doing that, including the way he communicates within his organization. Mike is a thoughtful and intentional leader who has incredible wisdom to share.

During the episode, Jamie and Mike refer to the following work:

• E.L. Doctorow - “Writing is like driving at night in the fog. You can only see as far as your headlights, but you can make the whole trip that way.”

• Arbinger Institute - The Outward Mindset: Seeing Beyond Ourselves

• Daniel Pink - Drive: The Surprising Truth About What Motivates Us

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