• The Secret to Taproom Success: A Maniacal Focus on Customer Service

  • Sep 30 2024
  • Length: 18 mins
  • Podcast

The Secret to Taproom Success: A Maniacal Focus on Customer Service

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  • Summary

  • Today we dive into the importance of a 'maniacal focus' on the customer and customer service.

    Let's face it...the bar is low for customer service. We have become accustomed to low prices and low service.

    However, the key to success in your taproom is excellence in customer service.

    Here are some quotes to ponder, and inspiration to focus on the customer in your taproom...

    • "If you don't care, your customer never will."
    • "Make the customer the hero of your story."
    • "There's only one boss, the customer."

    We would love to have you join us in the Taproom Success membership. You can learn more here.
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