-
Good Boss, Bad Boss
- How to Be the Best... and Learn from the Worst
- Narrado por: Bob Walter
- Duración: 7 h y 9 m
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Resumen del Editor
If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses.
This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster best seller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.
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- De Nancy en 07-28-12
De: Adrian Gostick, y otros
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- De: Bob Maurer, Leigh Ann Hirschman
- Narrado por: Bob Maurer
- Duración: 4 h y 8 m
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UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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A must for anyone that wants to achieve.
- De Patrick en 01-08-14
De: Bob Maurer, y otros
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The Orange Revolution
- How One Great Team Can Transform an Entire Organization
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 7 h y 3 m
- Versión completa
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Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
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Good Business Book on Teams
- De Lisa en 09-25-11
De: Adrian Gostick, y otros
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- De: Marie G. McIntyre PhD
- Narrado por: Margaret Strom
- Duración: 9 h y 10 m
- Versión completa
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Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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Amateur.
- De Christie en 08-11-18
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Originals
- How Non-Conformists Move the World
- De: Adam Grant, Sheryl Sandberg - foreword
- Narrado por: Fred Sanders, Susan Denaker
- Duración: 10 h y 1 m
- Versión completa
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With Give and Take, Adam Grant not only introduced a landmark new paradigm for success but also established himself as one of his generation’s most compelling and provocative thought leaders. In Originals he again addresses the challenge of improving the world, but now from the perspective of becoming original: choosing to champion novel ideas and values that go against the grain, battle conformity, and buck outdated traditions. How can we originate new ideas, policies, and practices without risking it all?
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Interesting, but not science
- De Lloyd Fassett en 03-14-16
De: Adam Grant, y otros
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Superbosses
- How Exceptional Leaders Master the Flow of Talent
- De: Sydney Finkelstein
- Narrado por: Mel Foster
- Duración: 8 h y 31 m
- Versión completa
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After meeting chef Alice Waters at her legendary restaurant, Chez Panisse, Sydney Finkelstein got to thinking about the dozens of chefs who had come from her establishment to open their own restaurants and gain notoriety as some of the country's most creative culinary figures. Waters, he found, had spawned a family tree of geniuses. Could this pattern exist in other industries?
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Interesting, but not helpful
- De Ben en 03-12-16
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Corporate Confidential
- 50 Secrets Your Company Doesn’t Want You to Know - and What to Do About Them
- De: Cynthia Shapiro
- Narrado por: Vanessa Daniels
- Duración: 6 h y 22 m
- Versión completa
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Cynthia Shapiro is a former human resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them. Shapiro pulls no punches, giving listeners an inside look at a secret world of hidden agendas they would never normally see: a world of insider information and insights that can save a career.
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Bad advice
- De Colin Priest en 11-14-20
De: Cynthia Shapiro
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- De: Kathleen Kelley Reardon
- Narrado por: Ruth Ann Phimister
- Duración: 8 h y 7 m
- Versión completa
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Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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This book EXCELLENT!!!
- De Amazon Customer en 01-26-24
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Who
- The A Method for Hiring
- De: Geoff Smart, Randy Street
- Narrado por: Patrick Lawlor
- Duración: 4 h y 47 m
- Versión completa
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Geoff Smart and Randy Street offer a simple, four-step method for hiring with confidence, designed for everyone from the CEO on down. Who shows you how to avoid the most common pitfalls of hiring, how to identify "A Players" - people who can perform their job better than 90 percent of the candidates in their field - and how to make sure the best candidate will be excited to join your organization.
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Great book but need PDF of Scorecard material
- De Nancy Walsh en 10-17-12
De: Geoff Smart, y otros
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The Earned Life
- Lose Regret, Choose Fulfillment
- De: Marshall Goldsmith, Mark Reiter
- Narrado por: Marshall Goldsmith
- Duración: 8 h y 23 m
- Versión completa
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Goldsmith implores listeners to avoid the Great Western Disease of “I’ll be happy when. . . .” He offers practical advice and exercises aimed at helping us shed the obstacles, especially the failures of imagination, that prevent us from creating our own fulfilling lives. With this book as their guide, listeners can close the gap between what they plan to achieve and what they actually get done—and avoid the trap of existential regret, the kind that reroutes destinies and persecutes our memories.
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Brilliant Book 💛
- De Dr. Lilian Ajayi-Ore en 05-04-22
De: Marshall Goldsmith, y otros
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The Art of War for Women
- Sun Tzu's Ancient Strategies and Wisdom for Winning at Work
- De: Chin-Ning Chu
- Narrado por: Marguerite Gavin
- Duración: 5 h y 54 m
- Versión completa
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This brilliant adaptation of the ancient masterpiece The Art of War shows women how to use Sun Tzu's philosophy to win in every aspect of life. In the West, when we think of war, we imagine battle, casualties, brutality. But Sun Tsu, who wrote The Art of War 2,500 years ago, was Chinese, and their view of war is not about fighting. It is about determining the most efficient way of gaining victory with the least amount of conflict.
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Not for Women Only
- De Ivy Anderson en 05-26-08
De: Chin-Ning Chu
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No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- De: Cy Wakeman
- Narrado por: Cynthia Farrell
- Duración: 4 h y 45 m
- Versión completa
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No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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It's a good dose of reality, but not enough...
- De Phaethon en 02-25-20
De: Cy Wakeman
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The Power of Nice
- How to Conquer the Business World with Kindness
- De: Linda Kaplan Thaler, Robin Koval
- Narrado por: Linda Kaplan Thaler, Robin Koval
- Duración: 2 h y 58 m
- Versión completa
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Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.
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For selected audiences
- De Coach Brock en 10-15-07
De: Linda Kaplan Thaler, y otros
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The Asshole Survival Guide
- How to Deal with People Who Treat You Like Dirt
- De: Robert I. Sutton
- Narrado por: Robert I. Sutton
- Duración: 5 h y 59 m
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The New York Times best-selling author of The No Asshole Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people. Since The No Asshole Rule became a national best seller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an asshole. This new guide presents Sutton's signature prescriptive advice.
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Situational Asshole Stories, with No Guidelines
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The No Asshole Rule
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- De: Robert I. Sutton Ph.D.
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- De David en 02-16-08
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Scaling Up Excellence
- Getting to More Without Settling for Less
- De: Robert I. Sutton, Huggy Rao
- Narrado por: Rob Shapiro
- Duración: 10 h y 47 m
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In Scaling Up Excellence, best-selling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up further, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever-better work practices.
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Not exactly the book I was hoping for
- De Gabriel Afana en 06-19-18
De: Robert I. Sutton, y otros
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The Friction Project
- How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
- De: Robert I. Sutton, Huggy Rao
- Narrado por: Sean Patrick Hopkins
- Duración: 8 h y 45 m
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Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”
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Very little real content
- De David Andersen en 08-29-24
De: Robert I. Sutton, y otros
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Fear Less
- Living Beyond Fear, Anxiety, Anger, and Addiction
- De: Dean Sluyter
- Narrado por: Dean Sluyter
- Duración: 10 h y 45 m
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These days there's so much fear in the air, you can almost taste it - along with all the varieties of anxiety, anger, and addiction that grow out of it. How can you navigate your way through the fear and confusion, and find your way to peace? In Fear Less, acclaimed teacher and award-winning author Dean Sluyter shows how to use simple meditative techniques and subtle tweaks of body, mind, and breath to open your life to deep, relaxed confidence.
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Omfg this is so good!
- De Sergio en 05-10-18
De: Dean Sluyter
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People Can't Drive You Crazy If You Don't Give Them the Keys
- De: Mike Bechtle
- Narrado por: Mike Bechtle
- Duración: 5 h y 32 m
- Versión completa
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General
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Historia
You don't have to be controlled by difficult people! Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person. The one who hijacks our emotions. The one who seems to thrive on drama. If we could just “fix” that person, everything would be better. But we can’t fix other people. We can only make choices about ourselves.
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Riddles With Religious Overtones
- De Y. Martin en 05-22-13
De: Mike Bechtle
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The Asshole Survival Guide
- How to Deal with People Who Treat You Like Dirt
- De: Robert I. Sutton
- Narrado por: Robert I. Sutton
- Duración: 5 h y 59 m
- Versión completa
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General
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Narración:
-
Historia
The New York Times best-selling author of The No Asshole Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people. Since The No Asshole Rule became a national best seller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an asshole. This new guide presents Sutton's signature prescriptive advice.
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Situational Asshole Stories, with No Guidelines
- De Isaac en 03-18-18
De: Robert I. Sutton
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- De: Robert I. Sutton Ph.D.
- Narrado por: Robert Sutton
- Duración: 2 h y 59 m
- Versión resumida
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General
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Narración:
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Historia
"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- De David en 02-16-08
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Scaling Up Excellence
- Getting to More Without Settling for Less
- De: Robert I. Sutton, Huggy Rao
- Narrado por: Rob Shapiro
- Duración: 10 h y 47 m
- Versión completa
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General
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Narración:
-
Historia
In Scaling Up Excellence, best-selling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up further, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever-better work practices.
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-
Not exactly the book I was hoping for
- De Gabriel Afana en 06-19-18
De: Robert I. Sutton, y otros
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The Friction Project
- How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
- De: Robert I. Sutton, Huggy Rao
- Narrado por: Sean Patrick Hopkins
- Duración: 8 h y 45 m
- Versión completa
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General
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Narración:
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Historia
Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”
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Very little real content
- De David Andersen en 08-29-24
De: Robert I. Sutton, y otros
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Fear Less
- Living Beyond Fear, Anxiety, Anger, and Addiction
- De: Dean Sluyter
- Narrado por: Dean Sluyter
- Duración: 10 h y 45 m
- Versión completa
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General
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Historia
These days there's so much fear in the air, you can almost taste it - along with all the varieties of anxiety, anger, and addiction that grow out of it. How can you navigate your way through the fear and confusion, and find your way to peace? In Fear Less, acclaimed teacher and award-winning author Dean Sluyter shows how to use simple meditative techniques and subtle tweaks of body, mind, and breath to open your life to deep, relaxed confidence.
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Omfg this is so good!
- De Sergio en 05-10-18
De: Dean Sluyter
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People Can't Drive You Crazy If You Don't Give Them the Keys
- De: Mike Bechtle
- Narrado por: Mike Bechtle
- Duración: 5 h y 32 m
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You don't have to be controlled by difficult people! Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person. The one who hijacks our emotions. The one who seems to thrive on drama. If we could just “fix” that person, everything would be better. But we can’t fix other people. We can only make choices about ourselves.
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Riddles With Religious Overtones
- De Y. Martin en 05-22-13
De: Mike Bechtle
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- De: Renee Evenson
- Narrado por: Jill Blackwood
- Duración: 6 h y 53 m
- Versión completa
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Historia
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Good lessons, but lacking
- De Matthew Brandsema en 12-29-21
De: Renee Evenson
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How to Be a Great Boss
- De: Gino Wickman, René Boer
- Narrado por: Peter Berkrot
- Duración: 3 h y 37 m
- Versión completa
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In How to Be a Great Boss, Gino Wickman and René Boer present a straightforward, practical approach to help bosses at all levels of an organization get the most from their people. They share time-tested tools that have worked for more than 30,000 bosses in every industry. You can learn to be a great boss - and dramatically improve both your organization's performance and your team's excitement about their work.
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Great principles, but repetitive of Traction
- De Amazon Customer en 11-03-16
De: Gino Wickman, y otros
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Becoming Bulletproof
- Protect Yourself, Read People, Influence Situations, and Live Fearlessly
- De: Evy Poumpouras
- Narrado por: Evy Poumpouras
- Duración: 10 h y 20 m
- Versión completa
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Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.
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Not what I had Anticipated, Much Much Better
- De Terry Goodlad en 05-02-20
De: Evy Poumpouras
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The Making of a Manager
- What to Do When Everyone Looks to You
- De: Julie Zhuo
- Narrado por: Karissa Vacker, Julie Zhuo
- Duración: 7 h y 32 m
- Versión completa
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
- De Amazon_Customer en 03-29-19
De: Julie Zhuo
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Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- De: Kim Scott
- Narrado por: Teri Schnaubelt
- Duración: 11 h y 55 m
- Versión completa
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The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
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Odd Beginning in Revised Ed but Stick with it
- De nonscelus en 12-05-19
De: Kim Scott
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Who Moved My Cheese?
- An A-Mazing Way to Deal with Change in Your Work and in Your Life
- De: Spencer Johnson, Kenneth Blanchard
- Narrado por: Tony Roberts, Karen Ziemba
- Duración: 1 h y 39 m
- Versión completa
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Most people are fearful of change because they don't have any control over how or when it happens to them. Since change happens either to the individual or by the individual, Dr. Spencer Johnson uses a simple story to show that when it comes to living in a changing world, what matters most is your attitude. Exploring a simple way to take the fear and anxiety out of managing the future, Who Moved My Cheese? can help you discover how to anticipate, acknowledge, and accept change in order to have a positive impact on your job, your relationships, and every aspect of your life.
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loved it!
- De Dee en 09-18-18
De: Spencer Johnson, y otros
Lo que los oyentes dicen sobre Good Boss, Bad Boss
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- DLLM
- 03-18-23
Useful for Educators
I listened to this at the recommendation of Jim Knight (Better Conversations), and agree with him that this is essential reading for educators.
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- Angela Gail
- 06-29-16
Affirmation!
Well written! Really enjoyed this! I previously felt like my bosses behavior was pretty typical and that I was weak or unrealistic but now I know what is more in line with how I should be treated. Thanks for writing this!!!
The only thing I would say could have been improved upon was the narration. Slightly dry.
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- Cynthia
- 01-04-15
Excelente Jefe, Mal Jefe
On Christmas Day, my new boss sent me an email asking about a 6 month old charge from a vendor. Three days earlier, he sent me an email while I was driving to a client meeting 90 minutes away. When I checked my emails before starting the meeting, I found the original email - and several strident follow ups, demanding an immediate response to the original email and an explanation for why I hadn't responded immediately. Immediately. And, just before New Years' Day, while I was on a family vacation, he had me work for hours on a project he'd already cancelled.
I could go through Roget's and pick out any number of words for the situation and how I feel about the last 10 days of the year. But, as Robert I. Sutton, PhD points out in "Good Boss, Bad Boss: How to Be the Best…. and Survive the Worst" (2010), it could have been much, much worse. At least I wasn't water-boarded as a team building exercise like one literally tortured employee in his book.
Sutton is a Professor of Management Science and Engineering in the Stanford Engineering School. He's got some great concepts - simplified as the 'No asshole rule' that, from my bottom-of-the-pile, no-one-under-me, I-never-want-to-manage-anyone perspective, work. And work well.
I don't know if my previous boss read this book or Sutton's "The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t" (2007) or just knew some parts intuitively, but he (mostly) followed them. When things worked, he left us alone. When he needed to criticize, he did so swiftly and without apology. Mostly, he deflected outside interference and let us do our jobs. These are concepts Sutton champions, along with rigorous honesty, especially in the face of problems; managing what you know and not rising to the Peter principal level; keeping your mouth shut about confidential information; and showing empathy for employees. Sutton's got specific management techniques for handling difficult situations. I've seen them in action, and they work.
As far as employee survival techniques go, I'd expected more from a book that's title includes, ". . . and Survive the Worst." For example, becoming, in the words of Roger Waters and David Gilmour of Pink Floyd "Comfortably Numb" (1979) is a great idea, but Sutton doesn't explain how to do it psychologically. It seems like it happens to a lot of employees in Sutton's book as a natural result of unremitting demoralization, so maybe I'll get there.
This is worth the read/listen if you're a manager or want to be one. In fact, take the Asshole Rating Self-Exam (ARSE) test that's available on line and read the book before becoming a manager. If you're already a manager, have someone you trust fill out the test for you. Please. Follow the recommendations so you are called 'El Jefe Mas Excelente' instead of something else. Unfortunately, though, this book isn't as helpful for us worker bees trying to survive in a restless hive.
Bob Walter was good narrator, and the pacing and editing was good.
[If this review helped, please press YES. Thanks!]
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esto le resultó útil a 12 personas
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- Clint
- 10-07-10
Most pragmatic management handbook
Spend 20-years in management and you'll work your way through a tower of leadership development and management practices books. Some are insightful while most simply confirm the things you already knew. Good Boss, Bad Boss was different. Sutton provides not just conceptual truths gleaned from his research, but he gets down into the trenches and identifies specific, individual behaviors that can either help or hurt a manager or leader's efforts to perform the job. I cannot recall another book that eschewed theory and provided a practical roadmap as useful as that which Sutton provides here. Banish the Bosshole with this book.
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esto le resultó útil a 5 personas
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- Angie
- 11-12-10
A must for supervisors
When I wake up in the morning, I always say to myself...I will be kind to my staff.
This book strenghtened my beliefs that kindness begets kindness, respect begets respect.
One of the best books I've ever listened too. Thank you Mr. Sutton for great advice and insights.
Angie Shelton
Stanford University
Billing Supervisor
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esto le resultó útil a 3 personas
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- SJP
- 06-04-23
Cannot recommend this book enough!
I cannot recommend this book enough!! Should be a management required reading.l prerequisite. Just my opinion .
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- Nathan D
- 05-04-17
A must read/listen for anyone who is a boss.
This book quite literally changed the path of my life. The life lessons apply not only to being a boss, but in any aspect of your life where you deal with other people. I listen to this book at least once a year, sometimes twice, to make sure I haven't slipped into any bad habits. Anyone wanting to be a better boss, and a happier person, has something to gain from this book.
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- Juice
- 03-22-19
amazing book full of helpful tips
I am a young boss at Stanford and this book has opened my eyes to so many opportunities to be a good boss and how not to be a bad boss!
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- Sassyg
- 05-09-21
Just F’ing Great
I read this because I am struggling with a fearful, controlling boss... Didn’t address that so much as made me rethink all my moves and how I can impact positive change in my multi-billion $ organization. And I LAUGHED OUT LOUD the whole time. No BS, this guy. The Real Deal.
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- Yaqoob Alshamsi
- 04-05-20
A must read!
Every boss should read this book.. You'll definitely learn something new! A fundamental book to have in organizational culture of a sophisticated work place.
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