Leading with Gratitude
Eight Leadership Practices for Extraordinary Business Results
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Leading with Gratitude
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Narrated by:
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Adrian Gostick
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Chester Elton
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Marshall Goldsmith
About this listen
The influential New York Times best-selling authors - the "apostles of appreciation" Chester Elton and Adrian Gostick - provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability.
Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another - strengthening team bonds. Studies have also shown that gratitude is beneficial for those expressing it and is one of the most powerful variables in predicting a person’s overall well-being - above money, health, and optimism. The WD-40 Company knows this firsthand. When the leadership gave thousands of managers training in expressing gratitude to their employees, the company saw record increases in revenue.
Despite these benefits, few executives effectively utilize this simple tool. In fact, new research reveals “people are less likely to express gratitude at work than anyplace else”. What accounts for the staggering chasm between awareness of gratitude’s benefits and the failure of so many leaders to do it - or do it well? Adrian Gostick and Chester Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myths about managing others that cause leaders to withhold thanks.
Gostick and Elton also introduce eight simple ways managers can show employees they are valued. They supplement their insights and advice with stories of how many of today’s most successful leaders - such as Alan Mulally of Ford and Hubert Joly of Best Buy - successfully incorporated gratitude into their leadership styles.
Showing gratitude isn’t just about being nice, it’s about being smart - really smart - and it’s a skill that everyone can easily learn.
©2020 Adrian Gostick and Chester Elton (P)2020 HarperAudioListeners also enjoyed...
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All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 6 hrs and 55 mins
- Unabridged
-
Overall4.5 out of 5 stars 150
-
Performance4.5 out of 5 stars 128
-
Story4 out of 5 stars 126
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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4 out of 5 stars
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Interesting Theories in Management
- By Nancy on 07-28-12
By: Adrian Gostick, and others
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The Orange Revolution
- How One Great Team Can Transform an Entire Organization
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 7 hrs and 3 mins
- Unabridged
-
Overall4 out of 5 stars 49
-
Performance4.5 out of 5 stars 37
-
Story4.5 out of 5 stars 39
Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
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5 out of 5 stars
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Good Business Book on Teams
- By Lisa on 09-25-11
By: Adrian Gostick, and others
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Bring Your Whole Self to Work
- How Vulnerability Unlocks Creativity, Connection, and Performance
- By: Mike Robbins
- Narrated by: Mike Robbins
- Length: 5 hrs and 34 mins
- Unabridged
-
Overall5 out of 5 stars 60
-
Performance5 out of 5 stars 58
-
Story4.5 out of 5 stars 57
In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace - whether stressful, painful, or joyful - follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together”. But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if - instead of trying to hide who we are- we show up fully and authentically.
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5 out of 5 stars
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Great insight! Be Real With Yourself & Others.
- By Mervin Brown on 02-14-19
By: Mike Robbins
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Welcome to Management
- How to Grow from Top Performer to Excellent Leader
- By: Ryan Hawk, General Stanley McChrystal - foreword
- Narrated by: Ryan Hawk
- Length: 7 hrs and 36 mins
- Unabridged
-
Overall4.5 out of 5 stars 49
-
Performance4.5 out of 5 stars 40
-
Story4.5 out of 5 stars 40
Every year, millions of top performers are promoted to management-level jobs - only to discover that the tactics that got them promoted are not the tactics that will make them effective in their new role. In Welcome to Management, Ryan Hawk provides practical, actionable advice and tools designed to ensure that transition is a successful one.
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5 out of 5 stars
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Excellent
- By JG on 10-15-23
By: Ryan Hawk, and others
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The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- By: Jason Jennings, Laurence Haughton
- Narrated by: Jason Jennings
- Length: 6 hrs and 52 mins
- Unabridged
-
Overall5 out of 5 stars 28
-
Performance5 out of 5 stars 27
-
Story4.5 out of 5 stars 27
Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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5 out of 5 stars
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Incredible testament to the spirit of positive growth and change
- By Alexandra d. on 04-05-23
By: Jason Jennings, and others
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- By: Trevor Throness
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Unabridged
-
Overall4.5 out of 5 stars 75
-
Performance4.5 out of 5 stars 65
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Story4.5 out of 5 stars 65
People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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5 out of 5 stars
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great listen
- By RB Player on 03-30-18
By: Trevor Throness
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The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,810
-
Performance4.5 out of 5 stars 1,464
-
Story4.5 out of 5 stars 1,456
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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3 out of 5 stars
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Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
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Everybody Matters
- The Extraordinary Power of Caring for Your People Like Family
- By: Bob Chapman, Raj Sisodia
- Narrated by: Steven Menasche
- Length: 8 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 381
-
Performance4.5 out of 5 stars 321
-
Story4.5 out of 5 stars 318
Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions to be moved around, "managed" with carrots and sticks, or discarded at will. Instead Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success.
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1 out of 5 stars
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A Much Better Read
- By Bob Burton on 12-14-18
By: Bob Chapman, and others
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How Remarkable Women Lead
- The Breakthrough Model for Work and Life
- By: Joanna Barsh, Susie Cranston, Geoffrey Lewis
- Narrated by: Pam Ward
- Length: 9 hrs and 1 min
- Unabridged
-
Overall4 out of 5 stars 170
-
Performance4 out of 5 stars 140
-
Story4 out of 5 stars 139
Based on five years of proprietary research, How Remarkable Women Lead speaks to you as no other book has, with its hopeful outlook and unique ideas about success. It's the new "right stuff" of leadership, raising provocative issues such as whether feminine leadership traits (for women and men) are better suited for our fast-changing, hyper-competitive, and increasingly complex world. In this book, McKinsey & Company consultants Joanna Barsh and Susie Cranston establish the links between joy, happiness, and distinctive performance with the groundbreaking model of Centered Leadership.
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5 out of 5 stars
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Great read for Men & Women
- By yvonne on 08-17-12
By: Joanna Barsh, and others
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Inclusify
- The Power of Uniqueness and Belonging to Build Innovative Teams
- By: Stefanie K. Johnson
- Narrated by: Amanda Dolan
- Length: 7 hrs and 7 mins
- Unabridged
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Overall4.5 out of 5 stars 91
-
Performance4.5 out of 5 stars 80
-
Story4.5 out of 5 stars 79
Humans have two basic desires: to stand out and to fit in. Companies respond by creating groups that tend to the extreme - where everyone fits in and no one stands out, or where everyone stands out and no one fits in. How do we find that happy medium where workers can demonstrate their individuality while also feeling they belong? The answer, according to Stefanie Johnson, is to Inclusify.
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3 out of 5 stars
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Outdated paradigms and novice leadership perspectives
- By Sawyers on 08-13-22
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Lead like a Woman
- Gain Confidence, Navigate Obstacles, Empower Others
- By: Deborah Smith Pegues
- Narrated by: Deborah Smith Pegues
- Length: 6 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 37
-
Performance5 out of 5 stars 32
-
Story4.5 out of 5 stars 32
Every day, whether they’re competing in the business world or serving in a nonprofit, women hear that they’re not enough. They’re too emotional to lead, and the way they act, speak, and even think is detrimental to success. But in Lead like a Woman, former Fortune 500 executive Deborah Smith Pegues shows that your uniquely female qualities can position you for success - if you know how to use them.
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3 out of 5 stars
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Misleading due to faith
- By Lauren Craft on 05-24-21
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Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- By: Jack Mitchell
- Narrated by: James Boles
- Length: 6 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 41
-
Performance4.5 out of 5 stars 24
-
Story4.5 out of 5 stars 25
In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
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5 out of 5 stars
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good book.
- By Chance Woodal on 11-06-22
By: Jack Mitchell
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Superbosses
- How Exceptional Leaders Master the Flow of Talent
- By: Sydney Finkelstein
- Narrated by: Mel Foster
- Length: 8 hrs and 31 mins
- Unabridged
-
Overall4 out of 5 stars 285
-
Performance4.5 out of 5 stars 242
-
Story4 out of 5 stars 241
After meeting chef Alice Waters at her legendary restaurant, Chez Panisse, Sydney Finkelstein got to thinking about the dozens of chefs who had come from her establishment to open their own restaurants and gain notoriety as some of the country's most creative culinary figures. Waters, he found, had spawned a family tree of geniuses. Could this pattern exist in other industries?
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2 out of 5 stars
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Interesting, but not helpful
- By Ben on 03-12-16
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Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- By: Mark Sanborn, Margaret Kelly - foreword
- Narrated by: Stephen Bel Davies
- Length: 4 hrs and 40 mins
- Unabridged
-
Overall4 out of 5 stars 80
-
Performance4.5 out of 5 stars 76
-
Story4 out of 5 stars 77
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
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4 out of 5 stars
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Excellent extension of The Fred Factor
- By Mike Henry Sr. on 02-07-15
By: Mark Sanborn, and others
-
The Best Place to Work
- The Art and Science of Creating an Extraordinary Workplace
- By: Ron Friedman PhD
- Narrated by: Walter Dixon
- Length: 8 hrs and 18 mins
- Unabridged
-
Overall4.5 out of 5 stars 335
-
Performance4.5 out of 5 stars 273
-
Story4.5 out of 5 stars 271
In The Best Place to Work, award-winning psychologist Ron Friedman, Ph.D. uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promote smarter thinking, greater innovation, and stronger performance.
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4 out of 5 stars
-
Useful ideas and information past first chapters
- By superstasia on 07-12-17
By: Ron Friedman PhD
-
The Little Big Things
- 163 Ways to Pursue EXCELLENCE
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 11 hrs and 57 mins
- Unabridged
-
Overall4 out of 5 stars 321
-
Performance4 out of 5 stars 135
-
Story4 out of 5 stars 135
"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
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1 out of 5 stars
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Really hard to listen
- By Alexander on 06-03-10
By: Tom Peters
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
-
Overall5 out of 5 stars 24
-
Performance5 out of 5 stars 22
-
Story5 out of 5 stars 22
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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5 out of 5 stars
-
Reinforces core values
- By Vicki Cloutier on 04-07-22
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From the author of Clean Green Eats, a Japanese-inspired guide to finding balance, joy, and good health - A Life-Changing Magic of Tidying Up for wellness - that emphasizes a simple, streamlined method for cleaning up your eating habits and offers modern-day applications of ancient Japanese healing practices and philosophy. Candice Kumai has always treasured the Japanese traditions that shaped her childhood. In recent years, she’s been spending more time in Japan, meeting with relatives and absorbing the culture. It was on one of those trips that she visited a Kintsugi master and found the guiding inspiration for her next book.
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Beautiful
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Joel won the respect of America with his appearance on the CBS reality TV series Undercover Boss. A highly successful corporate executive, Joel Manby is unlike most other CEOs. As the 18 million viewers of Undercover Boss witnessed, Manby has a unique style of leadership - servant leadership - which has a profound impact on his employees. In this updated and expanded edition of Love Works, Manby demonstrates that leading with love is effective even in extremely difficult business environments, which he experienced at SeaWorld.
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Prepare for late chapters Christian Evangelism
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Story4.5 out of 5 stars 86
The first comprehensive look at the groundbreaking field of energy medicine and how it can be used to diagnose and treat illness, from one of the world’s foremost practitioners of traditional Chinese medicine.
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5 out of 5 stars
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Solid science and also inspiring
- By Clausula on 02-18-20
By: Jill Blakeway
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Stretch
- Unlock the Power of Less - and Achieve More Than You Ever Imagined
- By: Scott Sonenshein
- Narrated by: Mike Chamberlain
- Length: 7 hrs and 58 mins
- Unabridged
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Overall4.5 out of 5 stars 417
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Performance4.5 out of 5 stars 359
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Story4.5 out of 5 stars 360
Stretch identifies key ways for people and organizations to work beyond their resources to achieve higher performance. Based on in-depth research in psychology and management, Scott Sonenshein shows how to accomplish goals, find professional and personal success, and live a richer life. Sonenshein reveals that while we rarely have all we think we need, we usually have more than we imagine.
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4 out of 5 stars
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Good ideas. Wanted a few more inches on the journey.
- By Sarah S. on 05-20-17
By: Scott Sonenshein
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The Hidden Habits of Genius
- Beyond Talent, IQ, and Grit - Unlocking the Secrets of Greatness
- By: Craig Wright
- Narrated by: Fred Sanders
- Length: 10 hrs and 7 mins
- Unabridged
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Overall4.5 out of 5 stars 354
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Performance4.5 out of 5 stars 310
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Story4.5 out of 5 stars 307
What is genius? The word evokes iconic figures like Einstein, Beethoven, Picasso, and Steve Jobs, whose cultural contributions have irreversibly shaped society. Yet Beethoven could not multiply. Picasso couldn’t pass a fourth grade math test. And Jobs left high school with a 2.65 GPA. The Hidden Habits of Genius explores the meaning of this contested term, and the unexpected motivations of those we have dubbed "genius" throughout history, from Charles Darwin and Marie Curie to Leonardo Da Vinci and Andy Warhol to Toni Morrison and Elon Musk.
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2 out of 5 stars
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Click-bait title, minimal substance inside
- By James S. on 11-27-20
By: Craig Wright
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Psychology of Human Behavior
- 3 Manuscripts-Emotional Intelligence, Neuro-Linguistic Programming, Cognitive Behavioral Therapy
- By: Avery Wright
- Narrated by: Michael W. Rahhal
- Length: 11 hrs and 24 mins
- Unabridged
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Overall5 out of 5 stars 181
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Performance5 out of 5 stars 174
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Story5 out of 5 stars 173
The ultimate guide to changing human behavior. Do you want to increase your EQ and learn how to shape the behavior of those around you? One of the most important keys to leading a healthy, happy, and successful life is to develop your emotional intelligence. The more you understand about why people act the way they do and how to control your own thoughts and emotions, the easier it is to get what you want out of life. For the first time, you can now get three of the best books on the psychology of human behavior in one collection.
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5 out of 5 stars
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I loved it!!!!
- By Paula Piedrahita on 01-14-23
By: Avery Wright
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Hidden Brilliance
- Unlocking the Intelligence of Autism
- By: Lynn Kern Koegel, Claire LaZebnik
- Narrated by: Emma Love
- Length: 8 hrs and 37 mins
- Unabridged
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Overall4 out of 5 stars 4
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Performance4 out of 5 stars 4
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Story4 out of 5 stars 4
Our limited and often biased view of what’s considered “normal” often prevents us from recognizing the gifts and brilliance of those who don’t fit a specific mold. Too often we don’t explore and take advantage of the far-reaching gifts and potential of those diagnosed as being on the autism spectrum or neurodiverse. Dr. Lynn Kern Koegel has had vast experience researching Autism Spectrum Disorders—ASD—and working with autistic people of all ages. She has repeatedly witnessed firsthand evidence of great intelligence that hasn’t yet been nurtured or realized.
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5 out of 5 stars
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Very Very Helpful
- By Ramsay on 05-27-23
By: Lynn Kern Koegel, and others
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You Learn by Living
- Eleven Keys for a More Fulfilling Life
- By: Eleanor Roosevelt
- Narrated by: Vivienne Leheny
- Length: 5 hrs and 29 mins
- Unabridged
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Overall4.5 out of 5 stars 115
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Performance4.5 out of 5 stars 103
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Story4.5 out of 5 stars 100
One of the most beloved figures of the 20th century, First Lady Eleanor Roosevelt remains a role model for a life well lived. At the age of 76, Roosevelt penned this simple guide to living a fuller life. You Learn by Living is a powerful volume of enduring common sense ideas and heartfelt values. Offering her own philosophy on living, Eleanor takes listeners on a path to compassion, confidence, maturity, civic stewardship, and more. Her keys to a fulfilling life?
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5 out of 5 stars
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Great advice
- By Jero on 09-10-20
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A Life of Meaning
- Exploring Our Deepest Questions and Motivations
- By: James Hollis PhD
- Narrated by: James Hollis PhD
- Length: 8 hrs and 17 mins
- Original Recording
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Overall5 out of 5 stars 216
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Performance5 out of 5 stars 180
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Story5 out of 5 stars 178
Celebrated author and Jungian psychoanalyst James Hollis explores the deep archetypal themes of our human lives - and offers questions and insights to help us access the greater meaning of our journey. Includes insights on the nature of meaning, shadow work, resilience in times of change, a psychological approach to the Seven Deadly Sins, and more.
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5 out of 5 stars
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My Favorite Jungian
- By EdgarFriendly88 on 12-24-20
By: James Hollis PhD
What listeners say about Leading with Gratitude
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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- Tiffany
- 02-13-22
Love
I thought this was great, loved the perspective and ideas! Showing more gratitude is so important and everyone should & needs to know their worth.
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Overall5 out of 5 stars
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Story5 out of 5 stars
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- 03-11-20
Great Leaders Express Gratitude!!!
Love, love, love the variety of research used to support solid common sense: gratitude pays - both at work and at home. These skilled authors weave a rich tapestry of truth in tandem with real-world story sharing. This was an intriguing read indeed!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Kelly
- 03-09-24
excellent listen
concise, thought provoking, inspiring, great practical applications for work and life in general, highly recommend
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Cheryl Wahl
- 10-11-22
Must read for all leaders today!
Gostick and Elton have done it again! They provide practical, tactical and research based advice that I can have life-changing impacts in business and in one’s personal life. Packed with stories that illustrate the effectiveness of their strategies. Excellent!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- S. Wells
- 07-08-22
A Must Listen.
The best boss I ever had in my career used the principles in this book and I have tried hard over the years to copy his management style. I wish everyone in management would read this book and apply the principles to the work place.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Pete Mask
- 12-26-22
Great audiobook! Highly recommend for leaders at all levels
Audiobook was very relatable. Easy to listen to, and understand with concepts that could be easily applied to any workplace situation or scenario highly recommend for leaders at all levels.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Steve
- 07-15-22
Great read for leaders
Reminds your to show appreciation in your professional and personal lives. Gives cool techniques to help you do so.
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Overall5 out of 5 stars
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Story5 out of 5 stars
- MarkH
- 02-20-24
Gratitude, good for you good for your team!
A good book with tips on how to include gratitude as part of how you lead and how you live. The benefit being a more resilient and adaptive team, and a happier and healthier life.
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Overall4 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
Gratitude leans to joy
This is a timely book.
Not sure what exactly triggered me to get it but something did and it was at the right time.
I can see clearer links now between gratitude and joy and Dun and purpose and meaning.
This is part of the missing piece of the puzzle I was looking for
Thank you - I am most grateful for this book and the tips and insights it gives
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1 person found this helpful