Treating People Not Patients
Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners
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Treating People Not Patients
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Narrated by:
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Michael Sonick
About this listen
Your practice (business) is more than just another procedure
Treating People Not Patients, Dr. Michael Sonick provides an invaluable look into the principles that have allowed him to create a state-of-the-art patient centric practice. His back and front stage processes are not only applicable to the practice of dentistry, but to any business that serves people. His insights will empower you to grow your practice or business by changing how you view the people you serve and your role as a professional.
You will....
- Discover the role hospitality plays to make people feel better
- Understand the power of great service through human connection
- Learn how to create a first-class impeccable office environment
- Build a servant hearted team that provides a WOW experience
- Value mentorship to build excellence into your practice
- Establish and exercise integrity in all of your work
Alleviate fears and establish trust to relate better with your patients and customers today!
©2022 Michael Sonick DMD (P)2022 Michael Sonick DMDListeners also enjoyed...
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What listeners say about Treating People Not Patients
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Amazon Customer
- 08-26-24
A gift to healthcare practitioners
Mike does an incredible job of laying out a guide of how to think about hospitality in a healthcare setting. The book is filled with pearls of helpful information he’s accumulated over his career, and very actionable suggestions for any private practice (or group practice) looking to build a truly special experience for patients. The audio is narrated by the author himself, and very easy to listen to.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anthony B
- 10-14-24
Great listen-
Loved the patient centric environment, providing value and meeting people where they’re at ensuring the highest standard of care
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Viviana O'Leary
- 07-12-23
Fantastic reading
Dr Sonick is a phenomenal periodontist who has achieved international renown, but it wasn't until I read this book that I realized everything he does is driven by his desire to teach and inspire others with his integrity and passion. I believe it is an excellent motivational and inspirational book applicable to all walks of life.
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