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はじめてのリーダーのための 実践！フィードバック
- 耳の痛いことを伝えて部下と職場を立て直す「全技術」
- Narrated by: デジタルボイス
- Length: 4 hrs and 50 mins
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はじめてのリーダーのための 実践！フィードバック
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This title uses virtual voice narration
Publisher's summary
現代のマネジャーは、かつてないほど部下育成が困難な環境にある。
●若手社員や年上の部下に、何を言っていいかわからない
●パワハラが怖くて、思ったことをストレートに言えない
●何より、部下を指導している時間がない……
そんな職場コミュニケーションに悩む全マネジャーを救う人材育成法、その名は「フィードバック」＝『耳の痛いことを伝えて、部下と職場を立て直す技術」
本書では、そんなフィードバックについて人材開発の第一人者である著者が、「はじめてマネジャーになる」という人でも実践できるように、図やイラストで丁寧に解説し、すぐに役立つ会話例・フレーズを多数収録！
その他にも、実際の部下指導の際に使える「フィードバックシート」や、若手マネジャー3名にインタビューした「フィードバック事例」を掲載！
これからマネジャーになる人はもちろん、経験豊富なベテラン管理職まで役立つ言いにくいことを上手に伝えて、職場とチームの生産性を上げる技術！
【本書の項目】
●第1章 フィードバックの理論と部下育成の基礎知識
●第2章 フィードバックの基本モデル 5ステップで実践するフィードバック
●第3章 フレーズとセリフで学ぶフィードバックのポイント
●第4章 会話例で学ぶ 部下のタイプ別フィードバック
●第5章 フィードバックを続けるための事前準備＆テクニック
●＋特別コラム 若手マネジャーが語る「フィードバック」経験談
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