• #128 - How to Use AI for Home Service Business Success

  • Jun 11 2024
  • Length: 44 mins
  • Podcast

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#128 - How to Use AI for Home Service Business Success

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  • Summary

  • In this episode of 'Owned and Operated,' Jack and John revisit their previous discussion on how to use and integrate AI into their home service business endeavors, analyzing its transformative impact over the past few months. They reflect into their experience with Avoca, an AI-driven call center software, and discuss its role in enhancing CSR coaching and overall call center efficiency. The hosts highlight initial successes seen in just a few weeks, the potential for field operations, and their aspirations for AI in marketing. The discussion also explores the broader implications of AI on business scalability and future industry trends. Tune in to hear about their journey, insights, and a special promo code for Avoca's services.

    00:00 Introduction and AI in Home Services
    01:35 Business Performance and Growth
    12:47 Leveraging AI in Call Centers
    23:32 Exciting AI Developments in Recent Months
    24:18 The Future of AI in Home Services
    25:13 AI's Impact on Marketing and Call Centers
    26:26 Exploring Full AI Call Centers
    28:20 Challenges and Adoption of AI in Call Centers
    32:38 AI in the Field: Early Stages and Potential
    39:10 Community Engagement and Resources

    Episode Hosts: 🎤

    John Wilson: @WilsonCompanies on Twitter
    Jack Carr: @TheHVACJack on Twitter

    Special Thanks to Avoca AI Coaching and Training

    Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’. Click here to schedule your demo today.

    https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2024-06

    Send us a Text Message.

    Contact the Owned and Operated Plumbing, HVAC, and Electrical Growth podcast

    • www.ownedandoperated.com
    • info@ownedandoperated.com

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    More Ways To Connect

    • The Owned and Operated YouTube
    • The Owned and Operated Weekly Insights Newsletter

    John Wilson, CEO of Wilson Companies
    https://www.wilsonplumbingandheating.com

    Jack Carr, CEO of Rapid HVAC
    https://rapidhvactn.com
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