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In this first episode of our 4-part focus focusing on Maximising Personal Touch we look at how to balance the tasks we complete with the impact we create.

In a world that is becoming increasingly automated, and Artificial Intelligence now an everyday term we explore how to remain empowered, confident and making time for the human moments where we bring our personal touch to the interaction.

Whether client, patient, customer, student, colleague, contact or friend - it is the personal touch that makes the difference. We explore the 3 Human Edge skills that enable the personal touch moments to happen. Not only benefitting our roles right now, but also our health and wellbeing for the future too. We are human beings, not human doings, and how we work today serves as a lesson or a warning for future generations.

We share simple everyday tips for creating personal touch moments: etiquette, engagement and empathy.

Curious? Check out our previous relevant episodes:
Ep.125 Engage With Everyday Collaborative Conversations with Dr Trudi Taylor
Ep. 123 Connect With Caring Conversations
Ep. 116. Relationships Last Longer Than Emails
Ep. 95 Positive Impact and Influence: Relationships and Reputation