• 24×7 Advantage delivers customer service win for MSP, Case Study Podcast

  • May 8 2024
  • Length: 2 mins
  • Podcast
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24×7 Advantage delivers customer service win for MSP, Case Study Podcast

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  • Summary

  • 24x7 Advantage Spins Up Customer Support that an MSP was able to offer a client in need Michelle Fiegehen of 24x7 Advantage is back this week, this time with a case study. In the previous podcasts we heard about SOC, outsourcing and more. This time we hear how customer service could be something an MSP could offer as a resale offering. Michelle’s company has deep resources that can spin up a curated service, where the MSP simply had to walk their client over to a new white labeled customer service program, that replaced a troubled vendor, and created a friction free win for the MSP. Visit www.24x7advantage.com
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