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#34 My experience on training digital skills
May 22 2024
Length: 21 mins
Podcast

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#34 My experience on training digital skills

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Summary
When it comes to Digital Customer Service, 'continuous learning' applies both for the trainer and participants. That's exactly Paolo Fabrizio's experience after delivering several training digital skills sessions. Here are some golden takeaways on delivery methods and key digital conversational skills.
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