362: Live At CX Summit North America, 2024
Jul 9 2024
Length: 16 mins
Podcast

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362: Live At CX Summit North America, 2024

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Summary
We come to you live this week from Forrester’s annual CX Summit North America conference in Nashville, Tennessee. This year, sessions will focus on blending generative AI with human capabilities, plus how this will impact CX, marketing, and digital. We capture some familiar voices discussing the research they’ll be sharing throughout the event.

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