• 50- Should you take your company's engagement survey?
    Sep 17 2024

    Max and Josh field a question about taking an employee engagement survey, whether one should bother or, if bothering, the merits of answering truthfully. They cover the ins and outs of making the best decision for yourself by way of their own experiences with surveys in a BDC, and explore the options.

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    48 mins
  • 49- Team Principle: Fight for the moral high ground
    Sep 10 2024

    Max and Josh discuss a principle that was part of their team culture when they worked together in a BDC. Fighting for the moral high ground captures both being imperfect humans and trying to do the right thing. They provide the backstory as to where it came from, explore the benefits of utilizing it, and finally offer some implementation tips if you find you’d like to see this in your own culture.

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    46 mins
  • 48- The Enneagram Series with Courtney Feider pt 2; The Heart/Feeling Triad
    Sep 3 2024

    Max and Josh continue the series on Enneagram with Courtney returning as a registered IE9 practitioner and guide. In this episode they cover the Heart/Feeling Triad. Numbers 2, 3, and 4: The Active Controller, The Considerate Helper, Competitive Achiever, and Intense Creative, respectively. The fellas identify some traits they've seen in others and dive in with some questions to tap into Courtney's knowledge. Enneagram is an extremely comprehensive and nuanced look into our core motivations, how it looks when we're healthy and unhealthy, and includes methods to be the best version of yourself.

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    1 hr and 32 mins
  • 47- Increasing your hourly rate when you can't change your salary
    Aug 27 2024

    Max and Josh break down a process where they worked shorter weeks without taking pay cuts, and were even more productive than teams working standard or longer weeks. There's some high level concepts as well as pinpointed steps in this retelling with the idea that some of it could still be useful to others.

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    1 hr and 1 min
  • 46- Buzzword Breakdown: Workplace Wellness
    Aug 13 2024

    Max and Josh break down “Workplace Wellness.” They go into what it actually means as well as some steps frontline and middle managers can take to implement productive methods of increasing wellness. Specifically they dive into Holistic Wellness with some stories of their own to show ways they’ve excelled in creating excellent work environments.

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    48 mins
  • 45- The Enneagram Series with Courtney Feider; the Action/Body Triad
    Aug 6 2024

    Max and Josh launch a series on Enneagram with Courtney returning as a registered IE9 practitioner and guide, in this episode diving into the Action/Body Triad. Numbers 8, 9, and 1: The Active Controller, The Adaptive Peacemaker, and The Strict Perfectionist, respectively. If you've been a listener so far you know that the fellas are very on board with assessments that help people learn about themselves, Enneagram is an extremely comprehensive and nuanced look into our core motivations, how it looks when we're healthy and unhealthy, and includes methods to be the best version of yourself.

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    1 hr and 42 mins
  • 44- Interview with a mentor: Rob Cole, multi-unit franchise owner pt 3
    Jul 30 2024

    In the third and final part of their interview with Rob, they explore the value of going outside of the team whether it's for new ideas or fresh perspective, both for a single challenge and to improve the ongoing strength of the team. They discuss how leadership is a craft and should be treated accordingly, how much of it is talent acquisition, and wrap up with leveraging strengths to optimize a team and ourselves.

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    1 hr and 5 mins
  • 43- Interview with a mentor: Rob Cole, multi-unit franchise owner pt 2
    Jul 23 2024

    In part 2 Rob answers our story-based questions starting with the hat trick and tells some interesting stories about ideas, leadership, and values. They move on to bad bosses, misconnected teams, and who should (and shouldn’t) work remote.

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    45 mins