BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

Join us for the last “BACK on air” webinar of this season as we break for the Summer and this time, it's all about protecting your image.

This week Jonathon Backhouse, Heather Lunney, Ellie Kenyon and Emma Yates (a reputational management specialist from rradar) discuss:

• Using other people's logos on your website eg. a trade association.
• What to do if your business name is being used by someone else or you find out you are using theirs.
• It's all in the numbers - how a poor accountant can make you look bad and impact your O-Licence and business.
• Guarding your reputation - Equipping staff to handle difficult situations in-person and on social media.
• Clandestine entrants - the recent Court of Appeal decision and what it means for operators.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, it's a DVSA special with two guest speakers from the DVSA. The team are going to discuss:

• The road to earned recognition
  • Cost versus benefit
  • What is it like for an operator
  • How does it differ for the large operator to the small-medium business
  • What happens if you have an incident
• Digital enforcement
  • Looking at the latest generation of digital tachographs
  • ANPR – what it does
  • OBD (on-board diagnostics)
• Mobile inspection unit
  • How it works
• Light vans
  • The DVSA’s approach
• EV’s and their impact
  • What training have the DVSA received

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, we are discussing serious accidents and what happens when the worst thing happens. Our guest speaker this week is Rik Wenham, Inspector at the Commercial Vehicle Unit at the Metropolitan Police. The team are going to discuss:

• Multi-agency response from all emergency services.
• Initial priorities.
• Interviews at the scene.
• Driver welfare and the employment issues.
• The operator's role.
• Powers of seizure.
• Summary of the court process.
• And much more.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, it's a holiday special. As the holiday season arrives, this throws up a number of issues for operators. How they handle them can mean the difference between holiday fun and a holiday headache that may last much longer than the summer season. This time, the team are going to discuss:

• Providing suitable cover.
  • Agency and self-employed.
  • Recent caselaw.
• All change!
  • Key HR holiday rule changes 2024.
  • Practical things operators need to do.
• Summer chaos at Calais.
  • Long delays at borders.
  • What is the position for operators/customers/passengers?
  • Redress from ferry companies.
  • Commercial approaches.
  • Relief drivers and drivers' hours
• Cartel case update.

You can find more information on changes to holiday pay and entitlement rules on our sister podcast BACK your people here:

https://podcasts.apple.com/gb/podcast/need-a-holiday-a-run-through-the-reforms/id1692007953?i=1000645022629

https://podcasts.apple.com/gb/podcast/april-showers-its-raining-hr-changes/id1692007953?i=1000652001883

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, it's a driver special. Your people are your business and your drivers can often be your greatest asset. However, they can also sometimes be your greatest liability. The team discuss:

•Common management challenges

omobile phones
otachographs
oattitude towards enforcement agencies
oaccidents and vehicle damage

•Supporting your drivers

odriver conduct hearings
onotifications to the Traffic Commissioner
olong-term sickness

•Second and part-time jobs

otreatment of drivers
otacho issues and time management

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, it's a tachograph special. Like the rules governing them, tachograph issues are rarely straight-forward and understanding the rules and how to implement them is crucial, because - as we all know - if you make a mistake, you can't turn BACK time. The team discuss:

• Common mistakes

o Failing to understanding analysis software.

o Missing mileage.

o Reconciliation.

o Infrequent downloading of VU.

• Involving a human

o Human analysis.

o Driver follow-up.

o Infringements - simple driver error or a disciplinary matter?

• Had an accident?

o When and what do I tell the Office of the Traffic Commissioner?

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

www.backhousejones.co.uk

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, it's an EV special and we also have Phil White, Director and National Practice Leader -Transportation, from Gallagher Insurance Brokers as a guest speaker. The team discuss:

• Mind the orange parts! How your maintenance regime and technician's job will change.
• Training, assessing and managing the workshop to cope with the changes EVs bring.
• EVs and your insurance - a broker's view.
• Infrastructure - the impact on your operating centre and managing your landlord.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk

BACK on Air is THE podcast for operators who have compliance on their mind and road transport at the heart of their business.

This podcast is a recording of our live fortnightly webinar held every other Friday. So, if you like what you hear and fancy joining the live event where you can ask questions, and vote on our interactive polls, Just register through this link: https://backhousejones.co.uk/free-webinar/

This time on our free BACK on air webinar, the team discuss:

Dogs (and other animals) on buses - what does the law say, how to help your drivers manage this (illustrated above by a selection of Backhouse Jones employee dogs).

• Fitters - using a driver card and the driver CPC.
• Daily digital defects in 2024 - what's new and what is expected.
• Accessible Information - when the regulations apply and what they say.

The content of this podcast is correct at the time of broadcasting and isn’t meant to be specific legal advice. If you need advice, we recommend that you take proper legal advice for your individual situation.

Please leave us a review and of course details of any areas you would like us to cover in Your employees' health and your business future episodes. We do read them and it helps others find our podcast. Enjoy!

Contact: marketing@backhouses.co.uk.