In this episode of 'Bestie's Bubbles and Biz,' Audrey interviews Mel about her 15-year journey in the hospitality industry. Starting as a waitress under her father's supervision, Mel worked her way up through various roles, including sales and marketing director and finally a General Manager. Mel shares experiences from running major events, facing business challenges, and her dedication to staff and operational excellence. She now channels her rich experience into her own business, Inspire, providing marketing and operational consulting to elevate small businesses within the hospitality sector.
(00:25) Mel's Journey in Hospitality
(01:22) Early Career and Inspirations
(03:13) Rising Through the Ranks
(06:27) Challenges and Achievements at Balgownie
(12:10) Transition to New Ventures
(13:28) Overcoming Challenges in the Hotel Industry
(13:59) Transitioning to Business Development Manager
(14:50) Navigating Brand Consistency and Upgrades
(15:44) From BDM to Director of Sales
(18:33) Starting Inspire: The Spark and Vision
(20:55) Services Offered by Inspire
(22:25) Growth and Challenges of a New Business
(27:14) Future Plans and Family Involvement
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For more information on Davies St. Food Co. or to get yourself some delicious gluten-free chow, head to - daviesstfoodco.com.au
Or to boost your hospitality business with effective sales, marketing strategies, coaching, and leveraging powerful networks head-to- - www.innspire.au