Episode Highlight

Join Kelli Hayes Smith as she sits down with Jen Haslacker, the dynamic Sales Director for Host Agency Partnerships at Arch Roam Right, to delve into the crucial role travel insurance plays for both travelers and travel advisors.

Listen to Kelli and Jen as they explore the numerous benefits of travel insurance, from post-departure coverage and medical benefits to protection against trip cancellations and delays.

Jen emphasizes why recommending travel insurance is essential for travel advisors to safeguard their clients and their own businesses.

She also shares insightful tips on selecting the right insurance company, presenting insurance options to clients, and effectively handling claims.

Additionally, the episode touches on the importance of commission protection and showcases some fascinating stories of unexpected claims.

• Travel Insurance
• Post-Departure Benefits
• Medical Coverage
• Trip Cancellation
• Travel Advisor
• Commission Protection

• Comprehensive Protection: Travel insurance offers vital post-departure benefits, including medical coverage, trip delay assistance, lost baggage recovery, and political and security evacuation.
• Advisor's Responsibility: It's imperative for travel advisors to recommend travel insurance to shield their clients and themselves from potential legal issues.
• Choosing Wisely: When selecting a travel insurance company, seek referrals, consider their claims turnaround time, and opt for companies rated A+ or higher by AM Best.
• Referral Policy: Travel advisors should direct insurance-related queries to the insurance company and avoid guaranteeing coverage themselves.
• Annual Plans Insight: Annual travel insurance plans might be more cost-effective but often come with reduced coverage limits.
• Commission Protection: Some insurance policies include commission protection, ensuring travel advisors receive their commission even if a client cancels their trip.

• 00:00 - Introduction and Background
• 03:14 - Understanding the Benefits of Travel Insurance
• 07:27 - Tips for Choosing the Right Travel Insurance Company
• 09:29 - Presenting Travel Insurance Options to Clients
• 20:33 - Unexpected Stories of Covered Claims

Tune in for an inspiring and informative episode that highlights the indispensable value of travel insurance, ensuring you and your clients are well-protected and prepared for any journey!

Summary

At the Path Symposium, we delved into cybersecurity and the evolving landscape of education in the travel industry.

Key insights highlighted the critical need to safeguard against fraud and scams, underscored the importance of robust education and training for travel advisors, and shed light on the intricate tech stack new agents must navigate.

Our industry is dedicated to nurturing and empowering the next generation of travel advisors, ensuring they bring professionalism and value to their clients.

Wanderlust Campus stands at the forefront, offering comprehensive training and education to tackle these challenges head-on.

Path Symposium, cybersecurity, education, travel industry, fraud, scams, training, tech stack, professionalism, value

• Safeguard against fraud and scams in the travel industry
• Robust education and training are vital for travel advisors
• Navigating the tech stack can be challenging for new agents
• Support and nurture the next generation of travel advisors
• Ensure professionalism and value for clients

Episode Highlights:

Come along for an eye-opening chat as Kelli Hayes Smith sits down with Angela Hughes, the mastermind behind Trips and Ships Luxury Travel. They dive deep into Angela's journey, from a greenhorn in the travel biz to dominating the luxury travel game.

Key Points Covered:

• Coaching & Mentoring: Angela stresses how crucial it is to guide and support new agents through their career path. Coaching isn’t just about giving advice; it's about nurturing growth and overcoming obstacles.

• The Luxury Conundrum: What screams luxury to you might not resonate with someone else. Angela breaks down this subjective concept, urging agents to understand their clients' unique definitions of luxury.

• High-End Sales & Profitability: Angela spills the beans on her secret recipe: selling top-notch products to boost your bank balance. Knowing your ideal client is the key to success.

• Navigating Mistakes: From choosing the wrong host agency to battling confidence issues, Angela and Kelli dish out advice on steering clear of common pitfalls.

Key Takeaways:

• Coaching Counts: For aspiring agents, having a mentor can make all the difference in the world.

• Define Luxury: It's not just about fancy hotels and first-class flights; it's about understanding what luxury means to your clients.

• Money Talks: Selling premium experiences isn't just a treat for clients; it's a savvy move for your wallet too.

• Choose Wisely: Your choice of host agency can make or break your career. Invest wisely in your business for long-term success.

• Believe & Achieve: Confidence isn't just nice to have; it's a must-have for success in travel.

• Community & Connections: To attract clients, get out there! Build bridges, forge connections, and watch your client base grow.

• Stay Sharp: The travel industry is always changing. Keep learning, adapting, and thriving.

Tune in for an enlightening conversation, sprinkled with invaluable insights for both budding and seasoned travel agents alike.

LINKS

Trips and Ships Luxury Travel