Episode Highlight

Join Kelli Hayes Smith as she sits down with Jen Haslacker, the dynamic Sales Director for Host Agency Partnerships at Arch Roam Right, to delve into the crucial role travel insurance plays for both travelers and travel advisors.

Listen to Kelli and Jen as they explore the numerous benefits of travel insurance, from post-departure coverage and medical benefits to protection against trip cancellations and delays.

Jen emphasizes why recommending travel insurance is essential for travel advisors to safeguard their clients and their own businesses.

She also shares insightful tips on selecting the right insurance company, presenting insurance options to clients, and effectively handling claims.

Additionally, the episode touches on the importance of commission protection and showcases some fascinating stories of unexpected claims.

• Travel Insurance
• Post-Departure Benefits
• Medical Coverage
• Trip Cancellation
• Travel Advisor
• Commission Protection

• Comprehensive Protection: Travel insurance offers vital post-departure benefits, including medical coverage, trip delay assistance, lost baggage recovery, and political and security evacuation.
• Advisor's Responsibility: It's imperative for travel advisors to recommend travel insurance to shield their clients and themselves from potential legal issues.
• Choosing Wisely: When selecting a travel insurance company, seek referrals, consider their claims turnaround time, and opt for companies rated A+ or higher by AM Best.
• Referral Policy: Travel advisors should direct insurance-related queries to the insurance company and avoid guaranteeing coverage themselves.
• Annual Plans Insight: Annual travel insurance plans might be more cost-effective but often come with reduced coverage limits.
• Commission Protection: Some insurance policies include commission protection, ensuring travel advisors receive their commission even if a client cancels their trip.

• 00:00 - Introduction and Background
• 03:14 - Understanding the Benefits of Travel Insurance
• 07:27 - Tips for Choosing the Right Travel Insurance Company
• 09:29 - Presenting Travel Insurance Options to Clients
• 20:33 - Unexpected Stories of Covered Claims

Tune in for an inspiring and informative episode that highlights the indispensable value of travel insurance, ensuring you and your clients are well-protected and prepared for any journey!