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CarePoints

CarePoints

By: Kenny Schiff
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Navigating the complex landscape of healthcare technology can feel like playing a game of Double Jeopardy. CarePoints, a new podcast series hosted by Kenny Schiff, will equip clinical directors, hospital administrators and other stakeholders with insights to explore and actualize technology-driven solutions for improved outcomes. What he does: A healthcare industry veteran, Kenny is the Founder of CareSight, a cloud-based patient care analytics company. In October 2022, CareSight was acquired by Lone Star Communications. Though healthcare colleagues often mistake him for an engineer, Kenny instead describes himself as an explainer teacher, translator and problem solver. His interest in technology started early on and he has leveraged it as a way to support his musical pursuits. Organization: Lone Star Communications, Inc. Words of wisdom: "For me, the value of technology is not the 'cool factor,' not the bits and bytes. It's about what it can do for humanity and healthcare. It's about making patients safe and satisfied, helping to avoid adverse events and improving the work life of staff."2023 Hygiene & Healthy Living
Episodes
  • Episode 25: How Nursing Informatics and Alarm Management Reduce Fatigue and Improve Patient Outcomes

    Episode 25: How Nursing Informatics and Alarm Management Reduce Fatigue and Improve Patient Outcomes
    Dec 19 2025
    Podcast Episode Summary In this CarePoints episode, host Kenny Schiff talks with Amy Clodfelter, Health Informatics Strategy & Solutions Leader at McLeod Health, about tackling alarm fatigue in hospitals. Amy shares her experience with alarm management, bed exit alerts, and the impact of nuisance alarms on patient safety and nursing workflows. They discuss real-world strategies, data-driven interventions, and socio-technical factors that shape sustainable improvements. This conversation offers practical insights for healthcare leaders, nurses, and informatics professionals focused on safer, more efficient care. This Episode's Guests Amy Clodfelter Amy Clodfelter is a healthcare leader with over 25 years of nursing experience and 15 years in informatics. She holds a doctorate in Health Informatics and currently serves as Health Informatics Strategy & Solutions Leader at McLeod Health, where she drives telehealth, alarm management, and workflow optimization. Her work focuses on reducing alarm fatigue, improving patient safety, and implementing data-driven interventions that maintain fall prevention while minimizing nuisance alerts. Clodfelter, Amy D. "Improving Alarm Management Practices." CIN: Computers, Informatics, Nursing, 28 May 2025, https://doi.org/10.1097/cin.0000000000001324. Improving Alarm Management Practices Wireless Bed Exit Alerts on Medical-Surgical Units: https://journals.lww.com/cinjournal/fulltext/2025/08000/improving_alarm_management_practices__wireless_bed.6.aspx Connect: LinkedIn Key Takeaways Frequent, non-actionable alerts overwhelm clinicians, slowing response times, and risking missed critical events. Nuisance alarms, false positives, and generic thresholds are major contributors. Effective strategies require thoughtful workflow design, targeted escalation for bed exit alerts, and socio-technical approaches that consider people, processes, policies, and technology. Collecting and analyzing alarm data enables informed changes without compromising safety. Success depends on frontline engagement, governance, and executive sponsorship for sustainable improvements. Emerging technologies like AI, predictive analytics, and telehealth promise smarter alarm customization and extended practices for remote patient care. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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    41 mins
  • Episode 24: The Complete Guide to Healthcare Technology Success: Vendor Trust, Workflow Innovation, and Leadership

    Episode 24: The Complete Guide to Healthcare Technology Success: Vendor Trust, Workflow Innovation, and Leadership
    Dec 9 2025
    Podcast Episode Summary This episode of CarePoints explores what makes healthcare technology adoption successful, and it's not just the tech. Host Kenny Schiff and guest George Weldon Jr. discuss how authentic relationships, stakeholder engagement, and outcome-focused strategies create lasting impact. From building trust with vendors to navigating procurement and IT hurdles, they share practical advice for vendors and leadership insights for healthcare executives. If you want to improve patient care, reduce workflow friction, and foster long-term partnerships, this conversation is packed with actionable takeaways. This Episode's Guest George Weldon Jr Former Vice President of Operations at Westchester Medical Center Health Network. George Weldon Jr. is a transformational healthcare leader with nearly 20 years of experience, including 15 years in leadership roles. His career spans analytics, innovative technologies, and enterprise-level operations, reflecting a unique blend of clinical insight, technical fluency, and strategic vision. George has led multi-site health systems, acute care hospitals, and technology-driven environments through cultural evolution, operational turnarounds, and major capital projects—always with a focus on patient- and people-centered outcomes. Known for pairing precision with empathy, he has driven measurable improvements in quality, efficiency, and financial performance while fostering collaboration across clinical, IT, and operational teams. Connect: LinkedIn Key Takeaways Healthcare organizations prioritize measurable improvements in patient care, safety, and efficiency, not flashy features. Vendors must clearly demonstrate the value and impact of their solutions. Successful technology implementation starts with trust and authentic engagement. Vendors who listen, build coalitions, and understand organizational goals outperform those focused only on transactions. Leaders must observe team dynamics, include diverse stakeholders, and foster collaboration to ensure smooth adoption and cultural alignment. Vendors who spend time understanding real workflows and pain points earn trust and design better solutions, an often-overlooked strategy for long-term success. Post-implementation, regular check-ins and governance meetings with vendor partners are essential to optimize workflows, track KPIs, and maintain momentum. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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    44 mins
  • Episode 23: Workplace Safety in Healthcare: How RTLS Protects Nurses & Patients

    Episode 23: Workplace Safety in Healthcare: How RTLS Protects Nurses & Patients
    Nov 21 2025
    Podcast Episode Summary In this CarePoints Podcast episode, host Kenny Schiff sits down with Allen Foucht, BSN, RN, CLSSMBB, Senior Engagement Consultant at Midmark Consulting, to discuss the critical role of Real-Time Location Systems (RTLS) in modern healthcare. Drawing from Allen's nursing background and frontline experience, the conversation explores how RTLS has evolved from asset tracking to a must-have solution for staff safety, duress alerts, and workflow optimization. They delve into how Bluetooth Low Energy (BLE) and hybrid RTLS technologies are reducing costs, enhancing adoption, and creating safer environments for both patients and caregivers. The episode highlights why facility-wide duress systems are no longer optional in addressing workplace violence and ensuring nurse well-being. This Episode's Guests Allen Foucht, BSN, RN, CLSSMBB Allen Foucht is a seasoned healthcare professional and Senior Engagement Consultant at Midmark Consulting. Before moving into consulting, he served as an RN in high-pressure environments, including the emergency room and ICU, where he gained first-hand experience with clinical workflow, patient transport, and frontline safety challenges. At Midmark, Foucht helps hospitals and health systems implement Real-Time Location Systems (RTLS) that go beyond simple asset tracking, designing solutions that support staff duress, improve workflow efficiency, enhance safety, and elevate patient care. His expertise is rooted in both the practical realities that nurses face and the evolving RTLS technologies, such as Bluetooth Low Energy (BLE) and hybrid sensor platforms. Foucht is passionate about helping institutions adopt RTLS with full facility coverage—so staff feel protected everywhere in the hospital. He believes in deploying technology in ways that are intuitive for caregivers, driving adoption, and enabling safer environments for everyone. Connect: LinkedIn Key Takeaways Workplace violence in healthcare is rising, making staff safety and duress systems essential. RTLS has evolved from asset tracking to a critical tool for staff safety, workflow efficiency, and patient care. Facility-wide RTLS coverage is vital—partial deployments erode trust and leave staff vulnerable. BLE and hybrid RTLS technologies reduce costs, speed deployment, and improve precision. Adoption depends on ease of use and addressing privacy concerns by focusing on workflow benefits. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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    27 mins
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