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CarePoints

CarePoints

De: Kenny Schiff
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 Navigating the complex landscape of healthcare technology can feel like playing a game of Double Jeopardy. CarePoints, a new podcast series hosted by Kenny Schiff, will equip clinical directors, hospital administrators and other stakeholders with insights to explore and actualize technology-driven solutions for improved outcomes. What he does: A healthcare industry veteran, Kenny is the Founder of CareSight, a cloud-based patient care analytics company. In October 2022, CareSight was acquired by Lone Star Communications. Though healthcare colleagues often mistake him for an engineer, Kenny instead describes himself as an explainer teacher, translator and problem solver. His interest in technology started early on and he has leveraged it as a way to support his musical pursuits. Organization: Lone Star Communications, Inc. Words of wisdom: “For me, the value of technology is not the ‘cool factor,’ not the bits and bytes. It's about what it can do for humanity and healthcare. It's about making patients safe and satisfied, helping to avoid adverse events and improving the work life of staff.”2023 Hygiene & Healthy Living
Episodios
  • Episode 18: The Future of Fall Prevention with Predictive Monitoring

    Episode 18: The Future of Fall Prevention with Predictive Monitoring
    Jun 27 2025

    In this episode of CarePoints, Kenny Schiff chats with the CEO of Ocuvera, Steve Kiene, about the future of fall prevention in hospitals. Learn how predictive technology, staff workflow integration, and solid infrastructure are helping reduce unassisted bed exits by over—and what it means for the future of safer care.

    This Episode’s Guests

    Steve Kiene - CEO for Ocuvera

    With a background spanning software, computer vision, hospital tech, and product development, Steve brings both technical expertise and a patient‑centered perspective. His leadership helped build the largest proprietary video dataset of patient room behavior, enabling Ocuvera’s AI to achieve significant reductions in falls and real outcomes for hospitals, caregivers, and patients.

    Connect: LinkedIn

    Key Takeaways

    1. Ocuvera’s AI-enabled technology identifies patient movements that signal a likely unassisted bed exit, helping staff intervene before a fall occurs.

    2. Successful adoption depends on involving frontline staff early, integrating alerts into existing workflows, and providing ongoing training to build trust and reduce resistance.

    3. Predictive tech needs more than just hardware; it relies on strong Wi-Fi, integrated nurse call systems, and proper alert routing. A solid infrastructure is key to reliable performance.

    4. Hospitals using predictive systems have cut unassisted bed exits by 60% and saved millions by reducing sitter costs and fall-related penalties, while also boosting staff satisfaction.

    5. Ocuvera’s platform has potential beyond fall prevention, including pressure injury prevention and rounding compliance. This is just the beginning of smarter, safer care delivery.

    Connect with Lone Star Communications

    ☑️ Follow us on YouTube and LinkedIn.

    ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com.

    CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 34 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.

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    51 m
  • Episode 17: Why Real-Time Access and Smart Devices are the Future of Healthcare Safety

    Episode 17: Why Real-Time Access and Smart Devices are the Future of Healthcare Safety
    May 23 2025
    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Kassaundra McKnight-Young about how technology is transforming healthcare with real-time data, wearable devices, and innovative solutions. Together, they explore how these advancements improve patient safety, speed up care, and enhance the overall healthcare experience. This Episode’s Guests Kassaundra McKnight-Young Healthcare CNIO Industry Principle for Zebra Technologies With 30 years of experience in healthcare, Kassaundra is committed to driving nursing excellence through technology integration, championing patient safety, staff empowerment, and healthcare innovation. Known for her collaborative approach and problem-solving skills, she thrives in dynamic environments where innovation meets real-world application. Connect: LinkedIn Key Takeaways Advancements in technology now allow healthcare professionals to access real-time data, enabling quick responses to patient needs. This ensures faster decision-making and improved care delivery. Wearables such as smartwatches and fitness trackers continuously monitor health metrics like heart rate and sleep patterns. These devices provide valuable insights into a patient’s health, allowing for proactive interventions before issues escalate. Telehealth and virtual consultations are growing rapidly, expanding access to healthcare, especially in rural or underserved areas. These solutions allow patients to receive medical attention without the need for travel, saving time and reducing healthcare costs. Automation tools and predictive analytics are being implemented to streamline hospital operations, from scheduling to resource management. These technologies enhance efficiency and contribute to better patient outcomes. By integrating artificial intelligence, machine learning, and advanced data analysis, healthcare systems are becoming more accurate in diagnosing conditions and predicting potential risks, leading to better patient safety and long-term health outcomes. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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    39 m
  • Episode 16: StarCare CX: Experience Excellence, Every Time

    Episode 16: StarCare CX: Experience Excellence, Every Time
    Jan 3 2025
    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Donna Montgomery and Kevin Henderson about the company’s new StarCare CX program, which focuses on evolving customer experience based on ever-changing industry needs. They discuss how Lone Star is shifting from transactional service to a collaborative, results-driven approach, with an emphasis on proactive support, continuous improvement, and aligning technology with providers' goals. This Episode’s Guests Donna Montgomery Chief Clinical Informatics Officer at Lone Star Communications Through advanced healthcare technology solutions, Donna leads initiatives to improve patient care and outcomes. She is passionate about addressing key healthcare challenges and is committed to driving continuous improvement in healthcare organizations through her leadership in Lone Star's customer experience programs. Connect: LinkedIn Kevin Henderson Chief Operating Officer of Lone Star's Arkansas region Kevin is focused on fostering long-term partnerships with clients through proactive engagement and continuous support. He plays a key role in Lone Star's customer experience initiatives, driving the adoption of tailored solutions that improve healthcare workflows, enhance patient care, and deliver measurable results for clients. Connect: LinkedIn Key Takeaways Lone Star’s StarCare CX program shifts the company from a transactional model to a more collaborative, results-driven approach. This evolution involves proactive support to ensure solutions align with evolving customer needs and optimize workflows. The program strongly emphasizes understanding and aligning with customer goals, moving away from merely selling products. Lone Star works closely with clients to deliver tailored technology solutions that directly improve organizational outcomes. Key healthcare challenges, such as improving patient experience and reducing falls, are central to the StarCare CX program. Through advanced technology like bed exit alarms and upgraded nurse call systems, Lone Star helps clients meet critical metrics that impact patient care and reimbursement rates. Lone Star’s “high-touch” service model ensures customers receive continuous, hands-on support. Frequent communication and in-depth understanding of client challenges enable Lone Star to provide solutions that address both immediate and long-term needs. The program focuses on continuous improvement, with an emphasis on delivering measurable outcomes. This approach ensures that Lone Star stays engaged with clients, making adjustments as needed to improve customer care and operational efficiency. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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    31 m
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