CarePoints

By: Kenny Schiff
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  • Summary

  • Navigating the complex landscape of healthcare technology can feel like playing a game of Double Jeopardy. CarePoints, a new podcast series hosted by Kenny Schiff, will equip clinical directors, hospital administrators and other stakeholders with insights to explore and actualize technology-driven solutions for improved outcomes. What he does: A healthcare industry veteran, Kenny is the Founder of CareSight, a cloud-based patient care analytics company. In October 2022, CareSight was acquired by Lone Star Communications. Though healthcare colleagues often mistake him for an engineer, Kenny instead describes himself as an explainer teacher, translator and problem solver. His interest in technology started early on and he has leveraged it as a way to support his musical pursuits. Organization: Lone Star Communications, Inc. Words of wisdom: “For me, the value of technology is not the ‘cool factor,’ not the bits and bytes. It's about what it can do for humanity and healthcare. It's about making patients safe and satisfied, helping to avoid adverse events and improving the work life of staff.”
    2023
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Episodes
  • Episode 12: Do Hospitals still need Middleware and CC&C?

    Episode 12: Do Hospitals still need Middleware and CC&C?
    Jun 25 2024
    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff interviews digital health specialists John Elms and Brian McAlpine about the role of middleware and clinical communication and collaboration (CC&C) in the hospital enterprise. They explore the evolution of connected devices and workflows, the challenges in managing medical device alarms and alerts, and the impact of accidental architecture in healthcare organizations. Also discussed is the intersection of CC&C and patient engagement, the future of nurse call systems in an EHR-centric universe, and the potential for a single comprehensive platform for communication in healthcare. ### This Episode’s Guests John Elms Strategic Adviser, Meerkat Technologies Co-founder of Connexall USA and former Chief Product Officer at TigerConnect, John is an accomplished executive with over 25 years of leadership experience in the high tech industry. His career spans various roles, including CEO positions at public and privately held companies, venture backed startups and his own entrepreneurial ventures. Connect: LinkedIn Brian Mcalpine Digital Health Consultant, Cirkel Consulting Group Brian McAlpine has spent most of his 30-year career assisting innovative startups with developing and taking to market solutions focused on the provider side, primarily in acute care. His career has been focused on developing new markets in healthcare IT including device data integration, connectivity workflows, alarm management, clinical surveillance, clinical communications, patient engagement, and medical devices segments. Connect: LinkedIn ### Key Takeaways Middleware and CC&C play a crucial role in the hospital enterprise and have evolved from bridging systems like nurse call and telemetry to enabling clinical workflow on smartphones and other devices. Progress in managing medical device alarms and alerts has been limited due to manufacturers' reluctance to cede control of workflow and integration. “Accidental architecture” comes from the lack of a comprehensive design and planning process, and has resulted in complex and unmanageable integrated systems in healthcare organizations. There is a need for a comprehensive platform that combines messaging, patient engagement, and all forms of communication in healthcare. The future of nurse call systems in an EMR-centric universe depends on regulatory changes and the ability to integrate with IP-based patient engagement systems. Patient engagement technologies are becoming increasingly important, both inside and outside the hospital, and may impact the future of CC&C and nurse call systems. ### Chapters [00:25] Introductions [01:05] The evolution of middleware and CC&C in hospitals [04:45] A tug of war between customers’ and manufacturers’ needs [06:55] Impact and challenges of “accidental architecture” [12:00] Epic-centric alarm and alert presentations [15:00] The obstacles facing standalone middleware [19:15] Mid-term prospects and the role of building automation systems [22:15] The need for more patient engagement [28:15] Towards a comprehensive platform Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experiences.
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    36 mins
  • Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?

    Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?
    May 6 2024
    Episode Description In today’s episode, Kenny Schiff sits down with Myron Wallace, founder of Cirkel Consulting Group, and discusses the challenges healthcare organizations face when integrating new mobile devices into their facilities. Myron provides insights into the differences in implementation between iPhones and purpose-built devices such as Zebra and Spectralink, the special technology requirements of a hospital environment, and how organizations without the proper infrastructure in place can prepare themselves for a secure and effective rollout. Episode Summary In this episode of CarePoints, Kenny Schiff chats with Myron Wallace, founder of Cirkel Consulting Group, about mobile device integration in healthcare. They discuss the challenges and considerations in selecting and deploying mobile devices, particularly iPhones and purpose-built devices. They also explore the shortcomings of Epic in collaboration and communication and the importance of integrating alarms and notifications from various systems. Myron emphasizes the need for organizations to assess their readiness, consolidate technologies, and have a clear roadmap for device and platform selection. He also highlights the value of working with experienced consultants in the healthcare industry. The Episode's Guest Myron Wallace Founder & Principal Consultant, Cirkel Consulting Group Myron has been at the forefront of revolutionary business solutions for over 20 years. He has led teams to build technologies that have enabled tech start-ups to launch into the market, changed how businesses operate, and transformed how they communicate both internally and with their customers. His career spans product leadership experience within start-up and hyper-growth technology firms, such as TigerConnect, Alianza, consultant for various unified communications providers, and Halo Health. He’s a Senior Director and Product Line Executive at TigerConnect, where he drives the innovation of next-generation collaboration products for healthcare clients while continually optimizing product development and implementation practices and processes. Connect: LinkedIn Key Takeaways Mobile device integration in healthcare requires careful consideration of the existing internal network before selecting the next device and platform. Integrating alarms and notifications from various systems is a complex, often overlooked challenge. Purpose-built devices, unlike iPhones or Android, offer advantages in healthcare environments such as durability and specialized features. Organizations should assess their readiness and be prepared to consolidate technologies and have a clear roadmap for device and platform selection. Consolidation, workflow optimization, and vendor consolidation are crucial for the new enterprise. Getting help from healthcare integration experts can ensure successful device integration and infrastructure management. Chapters [00:00] Introduction [00:58] Mobile Device Integration Journey [06:35] Challenges with iPhone and Purpose-Built Devices [07:57] Device Management and Infrastructure [09:21] Considerations for Sustainable Solutions [10:17] Challenges with Purpose-Built Devices [11:14] Voice Calling Capabilities and Enterprise Communication [12:42] Complexities of Healthcare Architecture [13:36] Shortcomings of Epic in Collaboration and Communication [15:02] Consolidation and Workflow Optimization [18:24] Hybrid Approach and Vendor Consolidation [20:49] Considerations for the New Enterprise [22:12] Operationalizing Devices and Infrastructure [23:41] Getting Help from Healthcare Integration Experts [24:11] Introduction to Cirkel Consulting Group [25:38] Conclusion Connect with Lone Star Communications Follow us on YouTube and LinkedIn. Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 33 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experiences.
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    26 mins
  • Episode 10: Data Across the Boards: Vizabli’s Acute Care Solution

    Episode 10: Data Across the Boards: Vizabli’s Acute Care Solution
    Apr 10 2024
    Episode Description In this episode of CarePoints, host Kenny Schiff sits down with Vizabli’s Ron Nelson and Sarah Cannon. They discuss how Ron co-founded Vizabli to address the need for an acute care engagement solution that integrates data from multiple healthcare systems into a single platform that can serve clinical staff, patients and their families. Vizabli's solution goes beyond traditional patient engagement by bringing together digital whiteboards, mobile applications, virtual access to patient rooms, and real-time notifications for family members. Listen to the episode to find out more! Episode Summary Kenny Schiff, Ron Nelson, and Sarah Cannon discuss Vizabli, a company that offers an acute care engagement solution. Ron and Sarah discuss how Vizabli was conceived and its mission to improve communication and engagement in hospitals. They explain that Vizabli's solution goes beyond traditional patient engagement by offering such features as digital whiteboards, mobile applications, virtual access to patient rooms, and real-time notifications for family members. They also discuss current trends in the healthcare industry, including the need for technology to save time and address nursing shortages, the importance of family involvement in care plans, and the consolidation of devices. Sarah explains the process of implementing Vizabli's solution, which involves close collaboration with the hospital and integrators to customize the system according to their needs. Ron mentions that Vizabli is focusing on standardizing their solution and enhancing the capabilities of their digital whiteboards and virtual care models in the coming year. The episode concludes with information on how to learn more about Vizabli. This Episode’s Guests Ron Nelson, Vizabli Co-founder and CEO An accomplished, high-performance executive sales and marketing leader, Ron has an established history of success in driving overall company performance in global sales organizations by embedding proactive change, building motivated sales, marketing, and sales operations teams, and generating game-changing business models in competitive markets. Connect: LinkedIn Sarah Cannon, Vizabli VP of Operations Sarah is an experienced business and sales operations manager with a demonstrated history of working in the medical device industry. She is adept at growing small businesses, being agile and working with ambiguity, as well as being knowledgeable in HR, finance, legal, logistics, fulfillment and production. Connect: LinkedIn Key Takeaways Vizabli was created as a result of its founders experiencing a series of communication obstacles while caring for their hospitalized parents. Vizabli’s platform adds new layers to traditional acute care engagement, including enhanced patient, family, and clinical engagement that allows real-time visual communication and interactive data display across multiple screens and devices. Vizabli integrates a variety of hospital systems, such as Epic, through the Vizabli platform and disperses the data—schedules, care teams, visual alerts—to digital whiteboards, mobile devices, and other locations. Vizabli’s technology addresses staff shortages by saving time, introducing digital whiteboards, getting virtual access into rooms, involving families in care plans, and consolidating devices to save wall space. Vizabli weaves together many elements into an elegant, seamless, customizable presentation, making sure that patients, family members, and the care team all have a consistent level of understanding about a patient’s condition and needs. Chapters [00:30] Introduction of Vizabli’s Ron Nelson and Sarah Cannon [00:53] Vizabli’s origins [03:34] What makes Vizabli’s approach to acute care management unique, including patient, family, and clinical engagement [05:00] The many aspects of Vizabli’s clinical engagement platform [06:53] Vizabli integrates data—such as schedules, care teams, and visual alerts—from a variety of hospital systems and disperses it to multiple devices and displays [08:10] What’s driving current trends in the industry and how Vizabli offers an ideal solution [10:48] A step-by-step look at a typical Vizabli project, from discovery through implementation [13:00] The ongoing conversation between Vizabli and its customers, which allows for ultimate customization [14:12] The special value of Vizabli’s presentation: presenting info through “a single pane of glass” [15:18] What’s next for Vizabli in 2024 Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his ...
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    18 mins
Hygiene & Healthy Living
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