Changing The Industry Podcast  By  cover art

Changing The Industry Podcast

By: David Roman & Lucas Underwood
  • Summary

  • This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
    © 2023 Changing The Industry Podcast
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Episodes
  • Episode 173 - Handling Online Trolls and Tax Compliance in the Auto Industry with Dan Thieken
    Jul 15 2024

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.
    Click here to schedule a free demo: https://geni.us/Shop-Ware

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Dan Thieken, the owner of Kreager Tire and Service in Millersport, Ohio. Dan shares his insights on transitioning from a tire-centric to a service-heavy business model and highlights the significance of genuine product recommendations. They discuss the complexities of sales tax compliance and shop owners' challenges, emphasizing the importance of understanding state-specific regulations.

    00:00 Man boasts about raunchy jokes amid women's safety.
    07:34 Expanding tire program to boost shop revenue.
    11:42 Reduced margins, targeted marketing, and streamlined promotions.
    18:40 Tire dealer and distributor registration requirements.
    22:35 High elevation, snow-capped mountains, stunning scenery.
    28:13 Use cardboard to fill a raised garden bed.
    34:14 Debate on potential business liability and tax.
    39:47 Car dealers exploit tax exemption loopholes.
    46:39 Debt collection impact: zero revenue, makes no sense.
    49:16 Unpredictable medical bills cause frustration and confusion.
    53:22 Extreme illness in the middle of the night.
    59:58 Shop Marketing Pros is the best company.
    01:03:36 Excited about freedom from the phone for directions.

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    1 hr and 9 mins
  • Episode 172 - AI Integration & Social Media Impact In Auto Repair With Andrew Fischer
    Jul 8 2024

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.
    Click here to schedule a free demo: https://geni.us/Shop-Ware

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Andrew Fischer to discuss the pitfalls and manipulation of social media. Andrew then discusses the impact of technology on technicians, sharing concerns about AI and Chat GPT potentially reshaping the role of technicians. The conversation also covers the importance of mindset in the industry, emphasizing the contrast between a paycheck-focused approach and one that seeks progress and satisfaction.

    00:00 Hilarious episode when discussing "God's chicken."
    06:10 Near steel mills, bp amoco, and beach.
    09:22 Shop specializes in quick emissions-related repairs.
    11:11 Jeff missed, wife and kids needed him.
    14:37 Recognized toxicity, left to support growth.
    18:10 Finding balance and relating to others' experiences.
    20:06 Jeff and I discussed technician's attitudes.
    24:40 Struggling to change, discussing work and ownership.
    26:09 High school and community college instructors struggle.
    29:45 City barbecue cost too much, not useful.
    32:58 Lengthy, slow process for discussing laws.
    35:46 Challenges getting everyone on the same page.
    38:50 Dealers not updating, new bosses surprise.
    44:38 Monitoring daughters' friends' cell phone usage.
    45:16 Kids naturally use AI for information search.
    50:11 Technology aids customer service but doesn't replace.
    52:18 AI has broad thought process, deduce answers.
    57:29 Fear of brown recluse; mistaken identity.
    58:42 Colleague confronts drug issue, acknowledges truth.

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    1 hr and 3 mins
  • Episode 171 - Solving Network Problems and Diagnosing Car Issues with Electrical Guru David Barden
    Jul 1 2024

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.
    Click here to schedule a free demo: https://geni.us/Shop-Ware

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David Roman are joined by David Barden, who shares his unique journey in the automotive diagnostics industry. David discusses diagnosing network problems and identifying a faulty module, emphasizing the importance of understanding vehicle communications. The conversation highlights the use of hexadecimal data in diagnostics and the complementary role of scan tools in the repair process.

    00:00 Name with unique spelling can backfire later.
    09:36 Engineers aim for serviceable cars with standard tools.
    13:39 Hook used to simulate and identify car issues.
    20:42 Missed opportunity for a great working relationship.
    24:24 EPA regulation for recycling refrigerant in facilities.
    31:52 Lack of engagement in cool new tools.
    33:30 Power Probe acquired by MGL, expanding capabilities.
    38:19 Wheelchair van wire break, fixed with overlay.
    46:18 Intermittent hard start due to loose chain.
    51:58 Understanding scan tool data communication in cars.
    58:02 Connecting with industry professionals to enhance products.
    01:00:41 Car keys left close to car questioned.

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    1 hr and 5 mins

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A Must Listen for Automotive Repair Shop Owners

The definitive discourse for repair shop owners. The podcast discusses the real-life struggles of shop ownership in a pragmatic and actionable fashion. The experience brought by the guests give insight into what does and doesn't work on a daily basis. Most importantly, they discuss the mindset choices shop owners need to make in order to move past simply job ownership and into true entrepreneurship.

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