• S4 : E 1 Succession Planning: Transitioning the Business
    Mar 15 2024
    In the first episode of season four, we are joined by Geralynn and Laura Kottschade, owners of Jerry's Abra located in Mankato, MN! After winning Franchisee of the Year at the 2023 Driven Brands US Collision Conference, Jerry's Abra decided to make a change. Tune in for valuable insights on succession planning and learn how Geri and Laura have transitioned their business within their family!
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    26 mins
  • S3 : E4 Revolutionizing Repair: The Power of the DFR Process
    Sep 22 2023
    In this episode, we are diving into the importance of the Disassembly for Repair (DFR) process. This approach is crucial for diagnosing, repairing and maintaining vehicles at the highest level of quality. Join us as we hear from industry professionals Jeremy Buller, Mike Peek, Bobby Shamoon, and Nick Floyd in understanding, developing, and implementing a DFR (Pre-Op) Process in your body shop.
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    58 mins
  • S3:E3 Maximizing Your Growth Potential (Part 2 of 2)
    Jun 1 2023

    In today's conclusion of our two-part series, we wrap up the discussion on expanding your collision repair business with a focus on actionable strategies and real-life success stories. Joined once again by prominent leaders from the Driven Brands team, we delve deeper into the current market dynamics and reveal untapped avenues for growth and optimizing your work-mix to enhance your business strategies. 

    Whether you're an independent shop owner or affiliated with renowned franchise networks like Abra, CARSTAR, or Fix Auto, this episode promises to equip you with insights and advice tailored to independent body shop owners. 

    Tune in now to discover the transformative strategies that will revolutionize your business and pave the way for unparalleled success.

    FOLLOW THE COLLISION BUZZ PODCAST

    INSTAGRAM   |   instagram.com/collisionbuzzpodcast

    FACEBOOK   |   facebook.com/collisionbuzzpodcast

     

    Thank you to all of our guests in this episode for their participation. 

    GUESTS

    • Damien Reyna, COO - US Collision
      Driven Brands Collision
    • Brian Newberry, VP of Development - US Collision
      Driven Brands Collision
    • Tony Mammone, VP of Strategy & Analytics - CARSTAR Canada
      CARSTAR Canada
    • Lesa Laird, VP of Franchise Services - US Collision
      Driven Brands Collision
       

    HOST

    • Ron Zappetillo, Sr. Field Performance Manager
      Driven Brands Collision

    PRODUCER

    • Eliezer Plasencia, Creative Marketing Manager
      Driven Brands Collision
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    22 mins
  • S3:E2 Maximizing Your Growth Potential (Part 1 of 2)
    May 1 2023

    In today's episode, part one of a two-part series, we dive into the numerous opportunities for growth and why now might be a good time to expand your collision repair business. With guests from the Driven Brands leadership team, we discuss the current market landscape, the importance of strategic growth, and how to identify new opportunities. Our panel of experts shares insights on optimizing work-mix, maintaining strong internal culture, and capitalizing on underserved markets. 

    Whether you're an independent shop owner or part of a franchise network like Abra, CARSTAR, or Fix Auto, this episode will provide valuable insights and tips for growing your business in today's fast-paced, high-demand environment. Don't miss this chance to learn from industry leaders and discover new strategies to take your business to the next level.
     

    FOLLOW THE COLLISION BUZZ PODCAST

    INSTAGRAM   |   instagram.com/collisionbuzzpodcast

    FACEBOOK   |   facebook.com/collisionbuzzpodcast

     

    Thank you to all of our guests in this episode for their participation. 

    GUESTS

    • Damien Reyna, COO - US Collision
      Driven Brands Collision
    • Brian Newberry, VP of Development - US Collision
      Driven Brands Collision
    • Tony Mammone, VP of Strategy & Analytics - CARSTAR Canada
      CARSTAR Canada
    • Lesa Laird, VP of Franchise Services - US Collision
      Driven Brands Collision
       

    HOST

    • Ron Zappetillo, Sr. Field Performance Manager
      Driven Brands Collision

    PRODUCER

    • Eliezer Plasencia, Creative Marketing Manager
      Driven Brands Collision
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    23 mins
  • S3:E1 Revitalizing Your Body Shop and Breaking the Mold
    Feb 24 2023

    In the first episode of season 3, we explore how you can breathe new life into your body shop by breaking away from the traditional methods and processes that might be holding you back. From fixing inefficient workflows to updating technology - this episode's guests Richard Fish (Fix Auto USA MSO) and Chase Marchese (CARSTAR MSO) - discuss their journeys from single-store operators to 5+ locations and growing, addressing common roadblocks that prevent body shops from running at their best and sharing strategies to overcome them.

    Fish, who won Fix Auto USA's 2022 Franchisee of the Year award, and Marchese, a veteran who recently opened the 1,000th Driven Brands Collision repair facility - highlight real-world examples of how changing the way you work can lead to improved efficiency and increased profitability. 

    Whether you're a seasoned shop owner or just starting out, this episode will provide you with actionable insights and practical advice for revitalizing your body shop and taking your business to the next level. So listen today as we break the mold and discover new paths to success for today's body shop.
     

    FOLLOW THE COLLISION BUZZ PODCAST

    INSTAGRAM   |   instagram.com/collisionbuzzpodcast

    FACEBOOK   |   facebook.com/collisionbuzzpodcast

     

    Thank you to all of our guests in this episode for their participation. 

    GUESTS

    • Richard Fish, Owner-Operator
      FIX AUTO CARLSBAD VILLAGE
      FIX AUTO KEARNY MESA
      FIX AUTO LAKE FOREST
      FIX AUTO LONG BEACH
      FIX AUTO OCEANSIDE
      FIX AUTO SAN CLEMENTE
      FIX AUTO SIGNAL HILL
      FIX AUTO TUSTIN
       
    • Chase Marchese, Owner-Operator 
      CARSTAR PATRIOT AUTO BODY
      CARSTAR PATRIOT AUTO BODY ALBERT PIKE
      CARSTAR PATRIOT AUTO BODY CONWAY
      CARSTAR PATRIOT AUTO BODY LITTLE ROCK
      CARSTAR PATRIOT AUTO BODY MAUMELLE

    HOST

    • Ron Zappetillo, Sr. Field Performance Manager
      Driven Brands Collision

    PRODUCER

    • Eliezer Plasencia, Creative Marketing Manager
      Driven Brands Collision
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    44 mins
  • S2:E8 EV Certifications: Leading the Charge with Tesla
    Dec 19 2022

    In this episode, we explore the ins and outs of the Tesla Certification Program. With a growing number of Tesla vehicles on the road and the growing EV shift in the automotive industry, learning how to repair these vehicles properly is becoming necessary for collision repair operators. So what does it take for a collision repair shop to become Tesla certified, and what benefits can it offer both shops and Tesla owners? We speak with Tesla-certified collision repair shop owners to learn about the certification process and the challenges and rewards of working on Tesla vehicles. 

    Tune in to learn more about the Tesla collision repair certification program and the importance of using trained technicians for repairs on these advanced vehicles.
     

    FOLLOW THE COLLISION BUZZ PODCAST

    INSTAGRAM   |   instagram.com/collisionbuzzpodcast

    FACEBOOK   |   facebook.com/collisionbuzzpodcast

     

    Thank you to all of our guests in this episode for their participation. 

    GUESTS

    • Brad Payne, Director of Business Development
      CARSTAR North Toronto
    • Ernie Loggarakis, Owner and Operator
      Fix Auto Skokie
    • Jason Wong, Owner-Operator
      CARSTAR Auto World Collision
      CARSTAR Auto World Collision San Jose
    • Micah Elsom, Director of Operations
      ABRA Fort Collins
      ABRA Greeley

    HOST

    • Ron Zappetillo, Sr. Field Performance Manager
      Driven Brands Collision

    PRODUCER

    • Eliezer Plasencia, Creative Marketing Manager
      Driven Brands Collision
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    34 mins
  • S2:E7 Powering Up For Tomorrow: An Owner's Perspective
    Nov 2 2022

    This live episode of Collision Buzz was recorded on stage at the 2022 Fix Auto USA Conference.  

    Co-hosted by Driven Brands Collision -  Sr. Vice President of Operations, Dennis O'Mahoney, and Sr. Director of Marketing, Jennifer Paulino - the episode features top-performing Fix Auto Franchise leaders discussing their best strategies when it comes to marketing, operations, and planning for the future.  

    The 50-minute conversation covers a range of topics from tackling the challenges of modern customer expectations to planning for the EV and technology evolution that is nearing closer every day. Dennis and Jennifer lead our guests through impactful discourse allowing each of the owner-operators to divulge their best tips and insights that are certain to help fellow body shop owners improve their operations. 
     

    FOLLOW THE COLLISION BUZZ PODCAST

    INSTAGRAM   |   instagram.com/collisionbuzzpodcast

    FACEBOOK   |   facebook.com/collisionbuzzpodcast

    Thank you to all our guests in this month's episode.

    GUESTS 

    • Alex Doria, Owner-Operator
      Fix Auto Santee
    • Richard Fish, Owner-Operator
      Fix Auto Carlsbad Village
      Fix Auto Kearny Mesa
      Fix Auto Lake Forest
      Fix Auto Long Beach
      Fix Auto Oceanside
      Fix Auto San Clemente
      Fix Auto Signal Hill
      Fix Auto Tustin
    • Jesse Hord, Owner-Operator
      Fix Auto Capital City
      Fix Auto Orangevale
      Fix Auto Roseville
    • Ernie Loggarakis, Owner-Operator
      Fix Auto Skokie

     

    HOSTS

    • Dennis O'Mahoney, Sr. Vice President of Operations, Collision
      Driven Brands
    • Jennifer Paulino, Sr. Director of Marketing, Collision
      Driven Brands
       

     

    PRODUCER

    • Eliezer Plasencia, Creative Marketing Manager
      Driven Brands Collision
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    50 mins
  • S2:E6 Shop Coaching with Mike Anderson (Part 2)
    Oct 1 2022

    In the second part of this two-part series of Collision Buzz, we conclude our conversation with well-known industry speaker, consultant, and business owner, Mike Anderson, who shares his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches. 

    During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current work environment, customer service strategies, and so much more.  

    Mike Anderson is an acclaimed champion of everything that is, or could be, right about the industry. As one of the most knowledgeable people in his field, he is a sought-after speaker, author, and consultant, who can discuss and teach on a wide range of topics – from the politics affecting collision repair, to researching repairs properly via technology, to giving and getting the best from insurers, to creating a unified and supportive work culture, to performing a safe and correct repair – just to name a  few things!

    Tune in and enjoy this highly impactful and beneficial episode.

     

    FOLLOW THE COLLISION BUZZ PODCAST

    INSTAGRAM   |   instagram.com/collisionbuzzpodcast

    FACEBOOK   |   facebook.com/collisionbuzzpodcast

    Thank you to all our guests in this month's episode.

    GUESTS 

    • Mike Anderson, Consultant and Speaker
      Collision Advice
       
    • Kris Joeckel, Field Performance Manager
      ABRA Auto Body Repair
       
    • Erik Long, Field Performance Manager
      Fix Auto USA

     

    HOST

    • Ron Zappetillo, Sr. Field Performance Manager
      CARSTAR

     

    PRODUCER

    • Eliezer Plasencia, Creative Marketing Manager
      Driven Brands Collision
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    37 mins